IDEAS home Printed from https://ideas.repec.org/p/osf/socarx/vhktj_v1.html

Consumer Perceptions and Willingness to Adopt rCBDCs Before and After the e-HKD Pilot

Author

Listed:
  • Carreras, Marc Dordal
  • Kawaguchi, Kohei
  • Jin, Siyuan
  • Guo, Haicheng

Abstract

This study investigates the public’s perception of retail central bank digital currency (rCBDC) and identifies the factors influencing its adoption. Conducted in collaboration with a prominent bank in Hong Kong, this research involved a hands-on experience with a prototype payment system making using of an e-HKD, being an rCBDC which could be implemented in Hong Kong. Participants’ opinions on rCBDCs were assessed through surveys conducted before and after their engagement with the e-HKD pilot. Initially, participants displayed a broadly positive attitude towards rCBDC, although no single factor emerged as a decisive influence on their adoption decision. However, the pilot experience statistically significantly altered perceptions, particularly regarding security, ease of payment, and promotional functions, thereby impacting their willingness to adopt rCBDC. This study underscores the importance of understanding consumer perceptions and suggests that these perceptions are subject to change through exposure to regulatory information campaigns, prototype experiences, and initial models. Consequently, the study recommends a cautious approach to interpreting the reliability of existing survey findings in this domain.

Suggested Citation

  • Carreras, Marc Dordal & Kawaguchi, Kohei & Jin, Siyuan & Guo, Haicheng, 2024. "Consumer Perceptions and Willingness to Adopt rCBDCs Before and After the e-HKD Pilot," SocArXiv vhktj_v1, Center for Open Science.
    • Handle: RePEc:osf:socarx:vhktj_v1
    DOI: 10.31219/osf.io/vhktj_v1
    as

    Download full text from publisher

    File URL: https://osf.io/download/663729d8419d001f1ffe9d1a/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/vhktj_v1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jonathan Chiu & Seyed Mohammadreza Davoodalhosseini & Janet Jiang & Yu Zhu, 2023. "Bank Market Power and Central Bank Digital Currency: Theory and Quantitative Assessment," Journal of Political Economy, University of Chicago Press, vol. 131(5), pages 1213-1248.
    2. Agur, Itai & Ari, Anil & Dell’Ariccia, Giovanni, 2022. "Designing central bank digital currencies," Journal of Monetary Economics, Elsevier, vol. 125(C), pages 62-79.
    3. Rodney J. Garratt & Maarten R. C. van Oordt, 2021. "Privacy as a Public Good: A Case for Electronic Cash," Journal of Political Economy, University of Chicago Press, vol. 129(7), pages 2157-2180.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peng, Wei & Xin, Baogui & Tan, Hui & Kwon, Jiwon, 2025. "The co-effects of technology innovation and digital infrastructure on central bank digital currency: A DSGE analysis," Research in International Business and Finance, Elsevier, vol. 75(C).
    2. Agur, Itai & Ari, Anil & Dell’Ariccia, Giovanni, 2022. "Designing central bank digital currencies," Journal of Monetary Economics, Elsevier, vol. 125(C), pages 62-79.
    3. Mishra, Bineet & Prasad, Eswar, 2024. "A simple model of a central bank digital currency," Journal of Financial Stability, Elsevier, vol. 73(C).
    4. Hua, Qiuling & Qiu, Zepeng & Jiang, Tingfeng & Tang, Ke, 2025. "Macroeconomic effects of CBDC negative interest policy in an open economy: A comparison of quantity and price rules," International Review of Economics & Finance, Elsevier, vol. 100(C).
    5. Zijian Wang, 2023. "Money Laundering and the Privacy Design of Central Bank Digital Currency," Review of Economic Dynamics, Elsevier for the Society for Economic Dynamics, vol. 51, pages 604-632, December.
    6. Luis Araujo & Leo Ferraris & Marco Mantovani & Daniela Puzzello, 2025. "Experimenting with Digital Currency," Working Papers 557, University of Milano-Bicocca, Department of Economics.
    7. Dirk Niepelt, 2025. "Central Bank Digital Currency and Monetary Architecture," Diskussionsschriften dp2509, Universitaet Bern, Departement Volkswirtschaft.
    8. Hemingway, Benjamin, 2025. "The role of central bank digital currency in an increasingly digital economy," Journal of Economic Dynamics and Control, Elsevier, vol. 179(C).
    9. Dirk Niepelt, 2024. "Money and Banking with Reserves and CBDC," Journal of Finance, American Finance Association, vol. 79(4), pages 2505-2552, August.
    10. Abad, Jorge & Nuño, Galo & Thomas, Carlos, 2025. "CBDC and the operational framework of monetary policy," Journal of Monetary Economics, Elsevier, vol. 151(C).
    11. Li, Jiaqi, 2023. "Predicting the demand for central bank digital currency: A structural analysis with survey data," Journal of Monetary Economics, Elsevier, vol. 134(C), pages 73-85.
    12. Svetlana Abramova & Rainer Böhme & Helmut Elsinger & Helmut Stix & Martin Summer, 2022. "What can CBDC designers learn from asking potential users? Results from a survey of Austrian residents (Svetlana Abramova, Rainer Böhme, Helmut Elsinger, Helmut Stix, Martin Summer)," Working Papers 241, Oesterreichische Nationalbank (Austrian Central Bank).
    13. Yuteng Cheng & Ryuichiro Izumi, 2024. "Monetary Policy Transmission Through Shadow and Traditional Banks," Staff Working Papers 24-9, Bank of Canada.
    14. Hoang, Yen Hai & Ngo, Vu Minh & Bich Vu, Ngoc, 2023. "Central bank digital currency: A systematic literature review using text mining approach," Research in International Business and Finance, Elsevier, vol. 64(C).
    15. Sofia Priazhkina & Samuel Palmer & Pablo Martín-Ramiro & Román Orús & Samuel Mugel & Vladimir Skavysh, 2024. "Digital Payments in Firm Networks: Theory of Adoption and Quantum Algorithm," Staff Working Papers 24-17, Bank of Canada.
    16. Han, Jungsuk & Wang, Yenan, 2025. "All that glitters: A theory of multiple bubbles with implications for cryptocurrencies," Journal of Monetary Economics, Elsevier, vol. 152(C).
    17. Yuteng Cheng & Ryuichiro Izumi, 2023. "CBDC: Banking and Anonymity," Wesleyan Economics Working Papers 2023-002, Wesleyan University, Department of Economics.
    18. Todd Keister & Daniel Sanches, 2023. "Should Central Banks Issue Digital Currency?," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 90(1), pages 404-431.
    19. Verdier, Marianne, 2024. "Digital payments and bank competition," Journal of Financial Stability, Elsevier, vol. 73(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:socarx:vhktj_v1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://arabixiv.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.