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IPSEN’s Shingo Prize journey: driving Industry 4.0 and 5.0 transformation

Author

Listed:
  • Florian Magnani

    (MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

  • Peter Hines

    (SETU - South East Technological University [Waterford])

  • Juliana Pereira Salvadorinho

    (Universidade de Aveiro = University of Aveiro, UPT - Universidade Portucalense)

Abstract

Purpose This study aims to examine how the French biopharmaceutical company IPSEN adapted the Shingo model to address the challenges of Industry 4.0 (I4.0) and the rise of Industry 5.0 (I5.0), focusing on sustaining cultural principles such as respect for people, continuous improvement and sustainable value creation in the digital age. Design/methodology/approach The research is based on an in-depth qualitative case study, including semi-structured interviews and document analysis, conducted at IPSEN's Signes facility in France. This approach allows for a detailed examination of how the organization has embedded Shingo principles into its transformation journey, while simultaneously deploying digital tools and developing a custom adaptation of the model known internally as "Shingo 2.0." Findings IPSEN's Shingo 4.0 and 5.0 Framework combines human-centric values with digital transformation, ensuring a balance between cultural and technological advancements. Key elements include cultural reinforcement first, data-driven thinking, ecosystem-based improvement, real-time feedback and digital leadership enablement. This framework integrates traditional Shingo principles with modern digital practices, fostering continuous improvement, emotional engagement and leadership evolution. It provides a flexible, holistic model for organizations to align human values with digital innovation, ensuring sustainable operational excellence. Originality/value To the best of the authors' knowledge, this case study is among the first to document the real-world integration of the Shingo Model with digital transformation initiatives in a European manufacturing context. It offers both theoretical insight and practical guidance for organizations seeking to align excellence models with I4.0 and I5.0 principles. By proposing a human-centered, digitally enabled vision of Shingo, this research advances the debate on the future of operational excellence.

Suggested Citation

  • Florian Magnani & Peter Hines & Juliana Pereira Salvadorinho, 2025. "IPSEN’s Shingo Prize journey: driving Industry 4.0 and 5.0 transformation," Post-Print hal-05415688, HAL.
    • Handle: RePEc:hal:journl:hal-05415688
    DOI: 10.1108/IJLSS-06-2025-0149
    Note: View the original document on HAL open archive server: https://hal.science/hal-05415688v1
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    References listed on IDEAS

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    4. Daryl Powell & David Romero & Jiju Antony & Paolo Gaiardelli, 2024. "A digital lean world: from digital lean manufacturing to Lean 4.0," Chapters, in: Andrea Furlan & Daryl Powell (ed.), A Research Agenda for Lean Management, chapter 13, pages 215-226, Edward Elgar Publishing.
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