IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03349475.html
   My bibliography  Save this paper

Les effets du détournement publicitaire à caractère militant sur la marque détournée

Author

Listed:
  • Jean-François Toti

    (LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

  • Oliviane Brodin

    (RIME-Lab - Recherche Interdisciplinaire en Management et Économie Lab - ULR 7396 - UA - Université d'Artois - Université de Lille)

Abstract

Le détournement publicitaire est souvent utilisé par les associations et les ONG pour attirer l'attention, susciter l'empathie ou l'indignation des lecteurs, comme mode de résistance ou de protestation. L'objectif des 2 études exploratoires présentées ici est de mieux comprendre et mesurer les effets des détournements publicitaires militants (DPM) sur la marque détournée. Grâce à un modèle d'équations structurelles, la première explore l'effet du détournement sur la confiance envers la marque victime du détournement ; la seconde, ses effets selon sa popularité et la culpabilité de la marque ; la seconde étude utilise la méthode expérimentale. Sur la base d'un DPM réel, l'étude 1 révèle un effet du DPM relativement faible. L'étude 2, sur la base d'un design expérimental, montre que la culpabilité perçue de la marque et la popularité du détournement ont un effet négatif sur la perception éthique de la marque, l'attitude envers celle-ci et accentuent la crédibilité perçue du DMP. Ces résultats sont prometteurs, en termes d'implications, tant pour le management des marques que pour les méthodes de communication militante des associations et des ONG. Mots clés : détournement publicitaire ; responsabilité sociale de la marque ; réseaux sociaux ; design expérimental ; modèle SO -R THE EFFECT OF MILITANT ADVERTISING HIGHJACKING ON THE BRAND Abstract: Hijacking advertising is often used by associations and NGOs to attract attention, create empathy or indignation among readers, as a means of resistance or protest. The objective of the 2 exploratory studies presented here is to better understand and measure the effects of militant advertising misappropriation (AAM) on the misappropriated brand. Using a model of structural equations, the first explores the effect of the diversion on trust in the brand victim of the diversion; the second, its effects according to popularity and brand guilt; the second study uses the experimental method. On the basis of a real AAM, study 1 reveals a relatively small AAM effect. Study 2, which is based on an experimental design, shows that perceived brand guilt and the popularity of the AAM have a negative effect on the attitude towards brand and on brand's perceived ethics and enhance the perceived credibility of the AAM. These results are promising, in terms of implications both for brand management and for the activist communication methods of associations and NGOs.

Suggested Citation

  • Jean-François Toti & Oliviane Brodin, 2020. "Les effets du détournement publicitaire à caractère militant sur la marque détournée," Post-Print hal-03349475, HAL.
  • Handle: RePEc:hal:journl:hal-03349475
    Note: View the original document on HAL open archive server: https://univ-artois.hal.science/hal-03349475
    as

    Download full text from publisher

    File URL: https://univ-artois.hal.science/hal-03349475/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Folkes, Valerie S, 1984. "Consumer Reactions to Product Failure: An Attributional Approach," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(4), pages 398-409, March.
    2. Nathalie Fleck & Virginie Maille, 2010. "Trente ans de travaux contradictoires sur l'influence de la congruence perçue par le consommateur: synthèse, limites et voies de recherche," Post-Print hal-02055271, HAL.
    3. Jung, Na Young & Kim, Soohyun & Kim, Soyoung, 2014. "Influence of consumer attitude toward online brand community on revisit intention and brand trust," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 581-589.
    4. Dominique Roux, 2007. "La résistance du consommateur: Proposition d'un cadre d'analyse," Post-Print hal-02054910, HAL.
    5. Smith, N. Craig & Palazzo, Guido & Bhattacharya, C. B., 2010. "Marketing’s Consequences: Stakeholder Marketing and Supply Chain Corporate Social Responsibility Issues," Business Ethics Quarterly, Cambridge University Press, vol. 20(4), pages 617-641, October.
    6. Katja Brunk, 2012. "Un/ethical Company and Brand Perceptions: Conceptualising and Operationalising Consumer Meanings," Journal of Business Ethics, Springer, vol. 111(4), pages 551-565, December.
    7. Maud Daniel & Lucie Sirieix, 2012. "Les pratiques durables : une forme de résistance ordinaire ?," Post-Print hal-01506143, HAL.
    8. Calder, Bobby J. & Malthouse, Edward C. & Schaedel, Ute, 2009. "An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness," Journal of Interactive Marketing, Elsevier, vol. 23(4), pages 321-331.
    9. S. Umit Kucuk, 2016. "Exploring the Legality of Consumer Anti-branding Activities in the Digital Age," Journal of Business Ethics, Springer, vol. 139(1), pages 77-93, November.
    10. Oliviane Brodin & Lise Magnier, 2012. "Le développement d'un index d'exposition de soi dans les médias sociaux : phase exploratoire d'identification des indicateurs constitutifs," Post-Print hal-03350215, HAL.
    11. Jean-Claude Dandouau, 2010. "Résistance du consommateur : vers une clarification des concepts," Working Papers hal-00567949, HAL.
    12. Dominique Roux, 2007. "La resistance du consommateur: Proposition d'un cadre d'analyse," Post-Print hal-02022228, HAL.
    13. O. Brodin & L. Magnier, 2012. "Le développement d'un index d'exposition de soi dans les médias sociaux : phase exploratoire d'identification des indicateurs constitutifs," Post-Print hal-00802902, HAL.
    14. Maud Daniel & Lucie Sirieix, 2012. "Les pratiques durables : une forme de résistance ordinaire ?," Post-Print hal-01506143, HAL.
    15. Laure Lavorata, 2014. "Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior," Post-Print halshs-01764748, HAL.
    16. Lavorata, Laure, 2014. "Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 21(6), pages 1021-1027.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Scheidler, Sabrina & Edinger-Schons, Laura Marie, 2020. "Partners in crime? The impact of consumers' culpability for corporate social irresponsibility on their boycott attitude," Journal of Business Research, Elsevier, vol. 109(C), pages 607-620.
    2. Amélie Guèvremont & Bianca Grohmann, 2018. "Does brand authenticity alleviate the effect of brand scandals?," Journal of Brand Management, Palgrave Macmillan, vol. 25(4), pages 322-336, July.
    3. Liu, Linlin & Lee, Matthew K.O. & Liu, Renjing & Chen, Jiawen, 2018. "Trust transfer in social media brand communities: The role of consumer engagement," International Journal of Information Management, Elsevier, vol. 41(C), pages 1-13.
    4. Kumar, Vikas & Kaushal, Vikrant & Shashi,, 2023. "Role of customer perceived brand ethicality in inducing engagement in online brand communities," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
    5. Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad H., 2023. "A cross-cultural investigation of the relationship between eco-innovation and customers boycott behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    6. Kim, Changju & Yan, Xiuyan & Kim, Jungkeun & Terasaki, Shinichiro & Furukawa, Hiroyasu, 2022. "Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
    7. Gidlöf, Kerstin & Lahm, Erik Stoltenberg & Wallin, Annika & Otterbring, Tobias, 2021. "Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    8. Akrout, Houcine & Mrad, Mona, 2023. "Measuring brand hate in a cross-cultural context: Emic and Etic scale development and validation," Journal of Business Research, Elsevier, vol. 154(C).
    9. Irene Sánchez-González & Irene Gil-Saura & María Eugenia Ruiz-Molina, 2020. "Ethically Minded Consumer Behavior, Retailers’ Commitment to Sustainable Development, and Store Equity in Hypermarkets," Sustainability, MDPI, vol. 12(19), pages 1-17, September.
    10. Maria Mercanti-Guérin, 2016. "Numérique et défiance chez le consommateur : proposition d'un agenda de recherche," Post-Print hal-02055183, HAL.
    11. Tian Zeng & Anne‐Françoise Audrain‐Pontevia & Fabien Durif, 2021. "Does corporate social responsibility affect consumer boycotts? A cost–benefit approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 796-807, March.
    12. Guillaume Le Borgne & Lucie Sirieix & Sandrine Costa, 2018. "Perceived probability of food waste: Influence on consumer attitudes towards and choice of sales promotions," Post-Print hal-02621163, HAL.
    13. André Le Roux & Marinette Thebault & Thomas Stenger, 2015. "La résistance du point de vue du consommateur : Une analyse descriptive de la catégorisation des pratiques de résistance aux marques, produits et discours marketing," Post-Print halshs-02530495, HAL.
    14. Wang, Xing-Xin & He, Ai-Zhong, 2022. "The impact of retailers’ sustainable development on consumer advocacy: A chain mediation model investigation," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    15. Yu, Qionglei & McManus, Richard & Yen, Dorothy A. & Li, Xiang (Robert), 2020. "Tourism boycotts and animosity: A study of seven events," Annals of Tourism Research, Elsevier, vol. 80(C).
    16. Antonio Marín-García & Irene Gil-Saura & María Eugenia Ruiz-Molina & Gloria Berenguer-Contrí, 2021. "Sustainability, Store Equity, and Satisfaction: The Moderating Effect of Gender in Retailing," Sustainability, MDPI, vol. 13(2), pages 1-20, January.
    17. André Le Roux & Thomas Stenger & Marinette Thebault, 2015. "Les digital natives sont-ils des consommateurs plus « résistants » ?," Post-Print halshs-02533935, HAL.
    18. Anis Jounaid & Abdelmajid Amine, 2018. "L'ambivalence De La Consommation Contre-Culturelle : Le Role Du Style Heavy Metal Dans La Dialectique Contre-Culture/Culture Dominante," Post-Print hal-02022689, HAL.
    19. Lou-Lyne Leconte, 2022. "Understanding of consumers’ behaviours towards ecodesigned products and services," Working Papers hal-03759219, HAL.
    20. Moser, Andrea K., 2016. "Consumers' purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 389-397.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03349475. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.