IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03329065.html
   My bibliography  Save this paper

Value creation and appropriation of software vendors: A digital innovation model for cloud computing

Author

Listed:
  • Dirk Schneckenberg

    (ESC [Rennes] - ESC Rennes School of Business)

  • Jose Benitez

    (ESC [Rennes] - ESC Rennes School of Business)

  • Christoph Klos

    (University of Kassel)

  • Vivek Velamuri

    (Leipzig Graduate School of Management)

  • Patrick Spieth

    (University of Kassel)

Abstract

Do software vendors propose, create, and capture value in the era of digital transformation? Drawn on the literature of business models, digital innovation, and firms' capabilities, we examine this cutting-edge research question. We conducted a multiple case research of 10 software vendors operating in Germany and Austria. The thematic analysis yields a conceptual model that explains whether and how software vendors leverage cloud computing-enabled innovation for the digital boost, which is this study's primary contribution to information systems research. Software vendors use a complementary portfolio of information technology and organizational capabilities to innovate in their value proposition, creation, and capture.

Suggested Citation

  • Dirk Schneckenberg & Jose Benitez & Christoph Klos & Vivek Velamuri & Patrick Spieth, 2021. "Value creation and appropriation of software vendors: A digital innovation model for cloud computing," Post-Print hal-03329065, HAL.
  • Handle: RePEc:hal:journl:hal-03329065
    DOI: 10.1016/j.im.2021.103463
    Note: View the original document on HAL open archive server: https://rennes-sb.hal.science/hal-03329065
    as

    Download full text from publisher

    File URL: https://rennes-sb.hal.science/hal-03329065/document
    Download Restriction: no

    File URL: https://libkey.io/10.1016/j.im.2021.103463?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Doganova, Liliana & Eyquem-Renault, Marie, 2009. "What do business models do?: Innovation devices in technology entrepreneurship," Research Policy, Elsevier, vol. 38(10), pages 1559-1570, December.
    2. Hsing Kenneth Cheng & Zhi Li & Andy Naranjo, 2016. "Research Note—Cloud Computing Spot Pricing Dynamics: Latency and Limits to Arbitrage," Information Systems Research, INFORMS, vol. 27(1), pages 145-165, March.
    3. Javier Busquets, 2010. "Orchestrating Smart Business Network dynamics for innovation," European Journal of Information Systems, Taylor & Francis Journals, vol. 19(4), pages 481-493, August.
    4. Panos Constantinides & Ola Henfridsson & Geoffrey G. Parker, 2018. "Introduction—Platforms and Infrastructures in the Digital Age," Information Systems Research, INFORMS, vol. 29(2), pages 381-400, June.
    5. Jose Benitez & Laura Ruiz & Ana Castillo & Javier Llorens, 2020. "How corporate social responsibility activities influence employer reputation: The role of social media capability," Post-Print hal-02462583, HAL.
    6. Douglas A Battleson & Barry C West & Jongwoo Kim & Balasubramaniam Ramesh & Pamela S Robinson, 2016. "Achieving dynamic capabilities with cloud computing: an empirical investigation," European Journal of Information Systems, Taylor & Francis Journals, vol. 25(3), pages 209-230, May.
    7. Jose Benitez & Gautam Ray & Jörg Henseler, 2018. "Impact of Information Technology Infrastructure Flexibility on Mergers and Acquisitions," Post-Print hal-01998000, HAL.
    8. Jose Benitez & Xin Luo & Gyula Vastag, 2020. "Information and Operational Decision Sciences: The Interplay of Information Technology and Operational Decision Sciences," Post-Print hal-03004325, HAL.
    9. Aaron Baird & T S Raghu, 2015. "Associating consumer perceived value with business models for digital services," European Journal of Information Systems, Taylor & Francis Journals, vol. 24(1), pages 4-22, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. W. Currie & V. Veerakkody & B. van Vliet, 2024. "Digital transformation: The geopolitical-organizational nexus," Post-Print hal-04770553, HAL.
    2. Qiang Lu & Yihang Zhou & Zhenzeng Luan & Yang Deng, 2024. "Influences of Top Management Team Social Networks on Enterprise Digital Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 16541-16574, December.
    3. Fang, Teoh Ming & Ahmad, Noor Hazlina & Halim, Hasliza Abdul & Iqbal, Qaisar & Ramayah, T., 2024. "Pathway towards SME competitiveness: Digital capability and digital business model innovation," Technology in Society, Elsevier, vol. 79(C).
    4. Bamel, Umesh & Talwar, Shalini & Pereira, Vijay & Corazza, Laura & Dhir, Amandeep, 2023. "Disruptive digital innovations in healthcare: Knowing the past and anticipating the future," Technovation, Elsevier, vol. 125(C).
    5. He, Kai & Bouncken, Ricarda B. & Kiani, Ataullah & Kraus, Sascha, 2024. "The role of strategic orientations for digital innovation: When entrepreneurship meets sustainability," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    6. Samuli Laato & Matti Mäntymäki & A. K.M. Najmul Islam & Sami Hyrynsalmi & Teemu Birkstedt, 2023. "Trends and Trajectories in the Software Industry: implications for the future of work," Information Systems Frontiers, Springer, vol. 25(2), pages 929-944, April.
    7. Gerhardt, Vinícius Jaques & Siluk, Julio Cezar Mairesse & Baierle, Ismael Cristofer & Gaspary, João Francisco Pollo & Trevisol, Janyel & Freitas Michelin, Claudia de & Aviles, Norberto Arend, 2025. "A theoretical framework to companies value creation through a systematic review of intangibles’ management," Evaluation and Program Planning, Elsevier, vol. 108(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jessica Braojos & Jose Benitez & Javier Llorens & Laura Ruiz, 2020. "Impact of IT integration on the firm’s knowledge absorption and desorption," Post-Print hal-03160729, HAL.
    2. Lin, Shunzhi & Lin, Jiabao, 2023. "How organizations leverage digital technology to develop customization and enhance customer relationship performance: An empirical investigation," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    3. Constantinides, Panos & Slavova, Mira, 2020. "From a monopoly to an entrepreneurial field: The constitution of possibilities in South African energy," Journal of Business Venturing, Elsevier, vol. 35(6).
    4. Tim Benijts, 2014. "A Business Sustainability Model for Government Corporations. A Belgian Case Study," Business Strategy and the Environment, Wiley Blackwell, vol. 23(3), pages 204-216, March.
    5. Godart, Frédéric & Pistilli, Luca, 2024. "The multifaceted concept of disruption: A typology," Journal of Business Research, Elsevier, vol. 170(C).
    6. Palo, Teea & Åkesson, Maria & Löfberg, Nina, 2019. "Servitization as business model contestation: A practice approach," Journal of Business Research, Elsevier, vol. 104(C), pages 486-496.
    7. Huang, Jiashun & Li, Weiping & Guo, Lijia & Hall, Jim W., 2022. "Information and communications technology infrastructure and firm growth: An empirical study of China's cities," Telecommunications Policy, Elsevier, vol. 46(3).
    8. Jose Benitez & Laura Ruiz & Ana Castillo & Javier Llorens, 2020. "How corporate social responsibility activities influence employer reputation: The role of social media capability," Post-Print hal-02462583, HAL.
    9. Lehoux, P. & Daudelin, G. & Williams-Jones, B. & Denis, J.-L. & Longo, C., 2014. "How do business model and health technology design influence each other? Insights from a longitudinal case study of three academic spin-offs," Research Policy, Elsevier, vol. 43(6), pages 1025-1038.
    10. Möhlmann, Mareike, 2021. "Unjustified trust beliefs: Trust conflation on sharing economy platforms," Research Policy, Elsevier, vol. 50(3).
    11. Xinya You, 2022. "Applying design thinking for business model innovation," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-25, December.
    12. Alexandra Hoess & Jonathan Lautenschlager & Johannes Sedlmeir & Gilbert Fridgen & Vincent Schlatt & Nils Urbach, 2025. "Toward Seamless Mobility-as-a-Service," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 67(2), pages 149-170, April.
    13. Xingyi Li & Changxin Liu & Jiaxin Zhou & Jingjing Yan & Tianle Liu, 2024. "The Digitalization Imperative: Unveiling the Impacts of Eco-Industry Integration on Sectoral Growth and Transformation," Sustainability, MDPI, vol. 16(21), pages 1-34, November.
    14. Xiaorun Wang & Qiong Cao, 2024. "RETRACTED ARTICLE: Adopting environmental sustainability: the financial consequences of clean energy and technology acceptance in the energy transition," Economic Change and Restructuring, Springer, vol. 57(3), pages 1-16, June.
    15. Maurer, Joshua D. & Creek, Steven A. & Allison, Thomas H. & Bendickson, Joshua S. & Sahaym, Arvin, 2023. "Affiliation rhetoric and digital orientation in crowdfunding appeals," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
    16. Attila Havas & Doris Schartinger & K. Matthias Weber, 2022. "Innovation Studies, Social Innovation, and Sustainability Transitions Research: From mutual ignorance towards an integrative perspective?," CERS-IE WORKING PAPERS 2227, Institute of Economics, Centre for Economic and Regional Studies.
    17. Lena Abou El-Komboz & Anna Kerkhof & Johannes Loh, 2023. "Platform Partnership Programs and Content Supply: Evidence from the YouTube “Adpocalypse”," CESifo Working Paper Series 10363, CESifo.
    18. Badzińska Ewa & Brzozowska-Woś Magdalena, 2017. "Entrepreneurship in Virtual Economy: the Case of Currency One SA," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 25(3), pages 2-19, September.
    19. Sauvé, Pierre, 2014. "Latin Americaʹs emergence in global services: a new driver of structural change in the region?," Papers 664, World Trade Institute.
    20. Bencsik, Barbara & Palmié, Maximilian & Parida, Vinit & Wincent, Joakim & Gassmann, Oliver, 2023. "Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services," Journal of Business Research, Elsevier, vol. 160(C).

    More about this item

    Keywords

    Digital innovation; Software vendors; Cloud computing; Business model; Digital capabilities; Organizational capabilities;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03329065. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.