IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03208957.html
   My bibliography  Save this paper

Digitalization of the healthcare supply chain: A roadmap to generate benefits and effectively support healthcare delivery

Author

Listed:
  • Martin Beaulieu

    (HEC Montréal - HEC Montréal)

  • Omar Bentahar

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

Abstract

The healthcare supply chain lags far behind supply chains in other industries in terms of performance and the deployment of best practices. Managers could bridge this gap and improve the performance of the healthcare supply chain by implementing digitalization initiatives. However, the erratic, disconnected digitalization of practices already deployed in the healthcare sector makes it difficult to maximize the potential of these initiatives. In order to generate the greatest benefits from digitalization while improving healthcare delivery, this article sets out a roadmap for implementing technologies. Unlike previous studies that focused on the entire supply chain or had been limited to patient flow, this study adopts the perspective of the hospital as a central launching point for digitalization initiatives. The roadmap, which involves both internal and external digitalization trajectories, is based on a research methodology that combines observations with an umbrella review of literature. This methodology enables us to capture the research challenges associated with the healthcare supply chain and show how digitalization initiatives can address them. The digitalization proposals put forward are structured in terms of priority and centered on hospitals. These proposals can help managers make improvements to the supply chain and also clinical flows

Suggested Citation

  • Martin Beaulieu & Omar Bentahar, 2021. "Digitalization of the healthcare supply chain: A roadmap to generate benefits and effectively support healthcare delivery," Post-Print hal-03208957, HAL.
    • Handle: RePEc:hal:journl:hal-03208957
    DOI: 10.1016/j.techfore.2021.120717
    Note: View the original document on HAL open archive server: https://hal.science/hal-03208957
    as

    Download full text from publisher

    File URL: https://hal.science/hal-03208957/document
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.techfore.2021.120717?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hartley, Janet L. & Sawaya, William J., 2019. "Tortoise, not the hare: Digital transformation of supply chain business processes," Business Horizons, Elsevier, vol. 62(6), pages 707-715.
    2. Dobrzykowski, David & Saboori Deilami, Vafa & Hong, Paul & Kim, Seung-Chul, 2014. "A structured analysis of operations and supply chain management research in healthcare (1982–2011)," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 514-530.
    3. Randy V. Bradley & Terry L. Esper & Joonhwan In & Kang B. Lee & Bogdan C. Bichescu & Terry Anthony Byrd, 2018. "The Joint Use of RFID and EDI: Implications for Hospital Performance," Production and Operations Management, Production and Operations Management Society, vol. 27(11), pages 2071-2090, November.
    4. Hau L. Lee & V. Padmanabhan & Seungjin Whang, 1997. "Information Distortion in a Supply Chain: The Bullwhip Effect," Management Science, INFORMS, vol. 43(4), pages 546-558, April.
    5. Moons, Karen & Waeyenbergh, Geert & Pintelon, Liliane, 2019. "Measuring the logistics performance of internal hospital supply chains – A literature study," Omega, Elsevier, vol. 82(C), pages 205-217.
    6. Sylvain Landry & Martin Beaulieu, 2013. "The Challenges of Hospital Supply Chain Management, from Central Stores to Nursing Units," International Series in Operations Research & Management Science, in: Brian T. Denton (ed.), Handbook of Healthcare Operations Management, edition 127, chapter 0, pages 465-482, Springer.
    7. Li Chen & Hau L. Lee, 2009. "Information Sharing and Order Variability Control Under a Generalized Demand Model," Management Science, INFORMS, vol. 55(5), pages 781-797, May.
    8. Manuel D. Rossetti & Nebil Buyurgan & Edward Pohl, 2012. "Medical Supply Logistics," International Series in Operations Research & Management Science, in: Randolph Hall (ed.), Handbook of Healthcare System Scheduling, chapter 0, pages 245-280, Springer.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Beaulieu, Martin & Bentahar, Omar, 2021. "Digitalization of the healthcare supply chain: A roadmap to generate benefits and effectively support healthcare delivery," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    2. Baron, Opher & Callen, Jeffrey L. & Segal, Dan, 2023. "Does the bullwhip matter economically? A cross-sectional firm-level analysis," International Journal of Production Economics, Elsevier, vol. 259(C).
    3. Ma, Yungao & Wang, Nengmin & He, Zhengwen & Lu, Jizhou & Liang, Huigang, 2015. "Analysis of the bullwhip effect in two parallel supply chains with interacting price-sensitive demands," European Journal of Operational Research, Elsevier, vol. 243(3), pages 815-825.
    4. Hau Mike Ma & Jiazhen Huo & Yongrui Duan, 2024. "Effects of time aggregation, product aggregation, and seasonality in measuring bullwhip ratio," Papers 2412.00716, arXiv.org.
    5. Li Chen & Hau L. Lee, 2012. "Bullwhip Effect Measurement and Its Implications," Operations Research, INFORMS, vol. 60(4), pages 771-784, August.
    6. Cannella, S. & Ciancimino, E. & Ashayeri, J., 2010. "On the Significance of Demand and Inventory Smoothing Interventions in Supply Chain," Other publications TiSEM 03de2e58-4ef5-40a3-96e1-6, Tilburg University, School of Economics and Management.
    7. Kanet, J.J. & Wells, C.E., 2019. "Setting bin quantities for 2-Bin Kanban systems (version 3)," Omega, Elsevier, vol. 87(C), pages 142-149.
    8. Sodhi, ManMohan S. & Tang, Christopher S., 2011. "The incremental bullwhip effect of operational deviations in an arborescent supply chain with requirements planning," European Journal of Operational Research, Elsevier, vol. 215(2), pages 374-382, December.
    9. Wang, Xun & Disney, Stephen M. & Ponte, Borja, 2023. "On the stationary stochastic response of an order-constrained inventory system," European Journal of Operational Research, Elsevier, vol. 304(2), pages 543-557.
    10. Robert L. Bray & Haim Mendelson, 2012. "Information Transmission and the Bullwhip Effect: An Empirical Investigation," Management Science, INFORMS, vol. 58(5), pages 860-875, May.
    11. Li Chen & Wei Luo & Kevin Shang, 2017. "Measuring the Bullwhip Effect: Discrepancy and Alignment Between Information and Material Flows," Manufacturing & Service Operations Management, INFORMS, vol. 19(1), pages 36-51, February.
    12. QU, Zhan & RAFF, Horst, 2023. "Two-part tariffs, inventory stockpiling, and the bullwhip effect," European Journal of Operational Research, Elsevier, vol. 308(1), pages 201-214.
    13. Bharadwaj Kadiyala & Özalp Özer & Alain Bensoussan, 2020. "A Mechanism Design Approach to Vendor Managed Inventory," Management Science, INFORMS, vol. 66(6), pages 2628-2652, June.
    14. Landry, Sylvain & Beaulieu, Martin & Roy, Jacques, 2016. "Strategy deployment in healthcare services: A case study approach," Technological Forecasting and Social Change, Elsevier, vol. 113(PB), pages 429-437.
    15. Cheng Yin & Xin Cheng & Yinan Yang & Dan Palmon, 2021. "Do Corporate Frauds Distort Suppliers’ Investment Decisions?," Journal of Business Ethics, Springer, vol. 172(1), pages 115-132, August.
    16. Cannella, S. & Ciancimino, E. & Ashayeri, J., 2010. "On the Significance of Demand and Inventory Smoothing Interventions in Supply Chain," Discussion Paper 2010-126, Tilburg University, Center for Economic Research.
    17. Jalali, Hamed & Menezes, Mozart B.C., 2024. "Product portfolio adjustments and the bullwhip effect: The impact of product introduction and retirement," European Journal of Operational Research, Elsevier, vol. 318(1), pages 87-99.
    18. Isaksson, Olov H.D. & Seifert, Ralf W., 2016. "Quantifying the bullwhip effect using two-echelon data: A cross-industry empirical investigation," International Journal of Production Economics, Elsevier, vol. 171(P3), pages 311-320.
    19. Morris A. Cohen & Panos Kouvelis, 2021. "Revisit of AAA Excellence of Global Value Chains: Robustness, Resilience, and Realignment," Production and Operations Management, Production and Operations Management Society, vol. 30(3), pages 633-643, March.
    20. Robert L. Bray & Haim Mendelson, 2015. "Production Smoothing and the Bullwhip Effect," Manufacturing & Service Operations Management, INFORMS, vol. 17(2), pages 208-220, May.

    More about this item

    Keywords

    Digital; Supply chain; Healthcare; Technology;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03208957. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.