IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01884082.html
   My bibliography  Save this paper

An instrumental and relational explanation of witness reactions to interactional injustice in the workplace: The case of inter-peer derogation
[Une explication instrumentale et relationnelle de la réaction du témoin d'une injustice interactionnelle au travail. Le cas du dénigrement entre pairs]

Author

Listed:
  • Franck Biétry

    (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

  • Jordane Creusier

    (LARJE - Laboratoire de Recherches Juridique et Economique - UNC - Université de la Nouvelle-Calédonie)

Abstract

Research on organizational injustice has recently begun to endeavor to understand the conditions in which a witness who is not directly affected by such a situation can be encouraged to react. This article contributes to this emerging and mainly theoretical literature by empirically testing the influence of three witness characteristics: one instrumental (just world belief), one moral (cynical hostility), and one relational (personal experience of injustice). Using a synthesis of the three theoretical explanations currently available and an experiment involving 223 employees and how they attribute responsibility for an act of denigration in the workplace, we reveal the intra-psychic and inter-group conditions in which the predisposition of the witness to offer help to the person responsible for the act, if needed, is weak. The findings alert managers to the dangers for the smooth running of the organization of allowing a climate of denigration to develop. They also develop current theoretical knowledge of witnesses' attitudinal reactions to interactional injustice in the workplace.

Suggested Citation

  • Franck Biétry & Jordane Creusier, 2018. "An instrumental and relational explanation of witness reactions to interactional injustice in the workplace: The case of inter-peer derogation [Une explication instrumentale et relationnelle de la ," Post-Print hal-01884082, HAL.
  • Handle: RePEc:hal:journl:hal-01884082
    DOI: 10.3917/mana.213.0967
    Note: View the original document on HAL open archive server: https://hal.science/hal-01884082
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01884082/document
    Download Restriction: no

    File URL: https://libkey.io/10.3917/mana.213.0967?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Turillo, Carmelo Joseph & Folger, Robert & Lavelle, James J. & Umphress, Elizabeth E. & Gee, Julie O., 2002. "Is virtue its own reward? Self-sacrificial decisions for the sake of fairness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 839-865, September.
    2. Lind, E. Allan & Kray, Laura & Thompson, Leigh, 1998. "The Social Construction of Injustice: Fairness Judgments in Response to Own and Others' Unfair Treatment by Authorities, , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 75(1), pages 1-22, July.
    3. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    4. Franck Biétry & Jordane Creusier & Patrice Laroche & Sandra Camus, 2014. "Perceived support, affective commitments and subjective career success: a person-centred approach [Soutiens perçus, engagements affectifs et succès de carrière subjectif : une approche en termes de," Post-Print hal-01884095, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lepthien, Anke & Papies, Dominik & Clement, Michel & Melnyk, Valentyna, 2017. "The ugly side of customer management – Consumer reactions to firm-initiated contract terminations," International Journal of Research in Marketing, Elsevier, vol. 34(4), pages 829-850.
    2. Li, Andrew & Evans, Joel & Christian, Michael S. & Gilliland, Stephen W. & Kausel, Edgar E. & Stein, Jordan H., 2011. "The effects of managerial regulatory fit priming on reactions to explanations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 268-282, July.
    3. Pablo Zoghbi-Manrique-de-Lara & Miguel Suárez-Acosta, 2014. "Employees’ Reactions to Peers’ Unfair Treatment by Supervisors: The Role of Ethical Leadership," Journal of Business Ethics, Springer, vol. 122(4), pages 537-549, July.
    4. Price, Kenneth H. & Lavelle, James J. & Henley, Amy B. & Cocchiara, Faye K. & Buchanan, F. Robert, 2006. "Judging the fairness of voice-based participation across multiple and interrelated stages of decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(2), pages 212-226, March.
    5. Whitson, Jennifer A. & Wang, Cynthia S. & See, Ya Hui Michelle & Baker, Wayne E. & Murnighan, J. Keith, 2015. "How, when, and why recipients and observers reward good deeds and punish bad deeds," Organizational Behavior and Human Decision Processes, Elsevier, vol. 128(C), pages 84-95.
    6. Zoghbi-Manrique-de-Lara, Pablo & Aguiar-Quintana, Teresa & Suárez-Acosta, Miguel A., 2013. "A justice framework for understanding how guests react to hotel employee (mis)treatment," Tourism Management, Elsevier, vol. 36(C), pages 143-152.
    7. Ambrose, Maureen L., 2002. "Contemporary justice research: A new look at familiar questions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 803-812, September.
    8. Cremer, David De & Hiel, Alain Van, 2006. "Effects of another person's fair treatment on one's own emotions and behaviors: The moderating role of how much the other cares for you," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 231-249, July.
    9. Antony Paulraj & Injazz J. Chen & Constantin Blome, 2017. "Motives and Performance Outcomes of Sustainable Supply Chain Management Practices: A Multi-theoretical Perspective," Journal of Business Ethics, Springer, vol. 145(2), pages 239-258, October.
    10. S. Arunachalam & Sridhar N. Ramaswami & Pol Herrmann & Doug Walker, 2018. "Innovation pathway to profitability: the role of entrepreneurial orientation and marketing capabilities," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 744-766, July.
    11. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    12. Sousa, Carlos M.P. & Bradley, Frank, 2008. "Antecedents of international pricing adaptation and export performance," Journal of World Business, Elsevier, vol. 43(3), pages 307-320, July.
    13. Son K. Lam & Thomas E. DeCarlo & Ashish Sharma, 2019. "Salesperson ambidexterity in customer engagement: do customer base characteristics matter?," Journal of the Academy of Marketing Science, Springer, vol. 47(4), pages 659-680, July.
    14. Danilo Soares‐Silva & Gustavo Hermínio Salati Marcondes de Moraes & Alexandre Cappellozza & Cristiano Morini, 2020. "Explaining library user loyalty through perceived service quality: What is wrong?," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(8), pages 954-967, August.
    15. Van Wijk, Raymond & Nadolska, Anna, 2020. "Making more of alliance portfolios: The role of alliance portfolio coordination," European Management Journal, Elsevier, vol. 38(3), pages 388-399.
    16. Jarle Aarstad & Olav Andreas Kvitastein & Stig-Erik Jakobsen, 2019. "What Drives Enterprise Product Innovation? Assessing How Regional, National, And International Inter-Firm Collaboration Complement Or Substitute For R&D Investments," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(05), pages 1-25, June.
    17. Jonathan H. Reed, 2022. "Operational and strategic change during temporary turbulence: evidence from the COVID-19 pandemic," Operations Management Research, Springer, vol. 15(1), pages 589-608, June.
    18. Tarifa Fernández, Jorge & de Burgos Jiménez, Jerónimo & Céspedes Lorente, José Joaquín, 2018. "Absorptive capacity as a confounder of the process of supply chain integration," MPRA Paper 120125, University Library of Munich, Germany, revised 2018.
    19. Dirk Boehe & Luciano Barin Cruz, 2010. "Corporate Social Responsibility, Product Differentiation Strategy and Export Performance," Journal of Business Ethics, Springer, vol. 91(2), pages 325-346, February.
    20. Aziz Barhmi & Omar Hajaji, 2023. "Multidisciplinary Approach to Supply Chain Resilience: Conceptualization and Scale Development," Central European Business Review, Prague University of Economics and Business, vol. 2023(5), pages 43-69.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01884082. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.