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Technical Foundations to Cut Down Administrative Red Tape: The Case of the Canton of Vaud


  • Olivier Glassey

    () (IDHEAP - Institut de hautes ├ętudes en administration publique - Swiss Public Administration Network)

  • Sophie Pichaureaux

    (Etat de Vaud - eGovernment Program)


In this paper, we describe an analysis framework we developed in order to analyze the implementation of a simplification strategy in a Swiss Canton. This strategy is based on a participatory analysis of services and on the development of eGovernment foundations through the use of open standards and open source software. This framework takes into account both the supply side of administrative services and the user uptake. We will furthermore present preliminary results of our survey.

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  • Olivier Glassey & Sophie Pichaureaux, 2011. "Technical Foundations to Cut Down Administrative Red Tape: The Case of the Canton of Vaud," Post-Print hal-00620181, HAL.
  • Handle: RePEc:hal:journl:hal-00620181
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    3. Chen, Robert S. & Kates, Robert W., 1994. "World food security: prospects and trends," Food Policy, Elsevier, vol. 19(2), pages 192-208, April.
    4. St├ęphane Hallegatte & Jan Corfee-Morlot, 2011. "Understanding climate change impacts, vulnerability and adaptation at city scale: an introduction," Climatic Change, Springer, vol. 104(1), pages 1-12, January.
    5. Edmonds, James A & Clarke, John & Dooley, James & Kim, Son H & Smith, Steven J, 2004. "Modeling greenhouse gas energy technology responses to climate change," Energy, Elsevier, vol. 29(9), pages 1529-1536.
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    eGovernment; foundations; e-Services; users; standardization; case study;

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