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Resistance to Change (RTC): A Taxonomical Perspective

Author

Listed:
  • Ahmad Syahmi Ahmad Fadzil

    (Universiti Teknologi MARA, Malaysia. Author-2-Name: Syed Jamal Abdul Nasir Syed Mohamad Author-2-Workplace-Name: Universiti Teknologi MARA, Malaysia. Author-3-Name: "Roshidi Hassan" Author-3-Workplace-Name: Universiti Teknologi MARA, Malaysia.)

Abstract

"Objective � This paper debatably argues that there is rather limited and effective framework in managing resistance to change. Thus, a different concept in assessing resistance to change is proposed. Methodology/Technique � This study is conducted through review of qualitative data based on organizational change literature. It was discovered that previous change research accentuated more on human aspect while missing other potential and critical aspect of change resistance. Findings � The past studies put more weightage on individual reactions to change. Study believes that everyone has own unique defence mechanisms that protect them from the change which act as barrier from allowing the individual to adapt with the change. Resistance correlates with individual�s mind reflecting one�s willingness and receptiveness to change while being influences by one�s thinking and behavior. Thus, evaluating resistance to change based on human aspect alone will produce dissimilarities in results. Novelty �Albeit the simplicity of the proposed model, the model will enable the assessment of resistance to change with the larger perspective in tandem with past recommendations of a dire need of better framework in managing resistance to change."

Suggested Citation

  • Ahmad Syahmi Ahmad Fadzil, 2017. "Resistance to Change (RTC): A Taxonomical Perspective," GATR Journals jmmr160, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:jmmr160
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    References listed on IDEAS

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    1. Smollan, Roy K, 2011. "The multi-dimensional nature of resistance to change," Journal of Management & Organization, Cambridge University Press, vol. 17(6), pages 828-849, November.
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    Cited by:

    1. Danny Sittrop & Cheryl Crosthwaite, 2021. "Minimising Risk—The Application of Kotter’s Change Management Model on Customer Relationship Management Systems: A Case Study," JRFM, MDPI, vol. 14(10), pages 1-20, October.

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    More about this item

    Keywords

    Resistance to Change; Change Taxonomy; Individual Resistance; Change Programme Resistance; Institution Resistance.;
    All these keywords.

    JEL classification:

    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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