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Business services within network for innovation

Listed author(s):
  • Celeste Amorim


    (Departamento de Economia e Gestão Industrial, Universidade de Aveiro)

Innovation at firm level is understood to be a cumulative learning process, whereby the firm complements its internal knowledge with knowledge and competencies available externally. This view calls for a deeper understanding of the interactions within the innovation system, namely between firms and consulting services, of the role and growth of consultancy. This avenue opens also up for a richer discription of various types of service providers and their interaction with firms, as well as for an evaluation of the services provided. This paper addresses these issues using data from a survey on the use of consultancy by corporations located Portugal and Spain. The empirical study focuses on the range of suppliers used and on the success of the consulting assignment in terms of client judgement of the results compared to the expected. A final issue concerns the evaluation of consultants’ job. Implications for policy are derived.

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Paper provided by Departamento de Economia, Gestão e Engenharia Industrial, Universidade de Aveiro in its series Working Papers de Economia (Economics Working Papers) with number 08.

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Length: 27 pages
Date of creation: Nov 2003
Handle: RePEc:ave:wpaper:082003
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  1. Kieser, Alfred, 1998. "How Management Science, Consultancies and Business Companies (Do not) Learn from Each Other. Applying Concepts of Learning to Different Types of Organizations and to Interorganizational Learning," Sonderforschungsbereich 504 Publications 98-20, Sonderforschungsbereich 504, Universität Mannheim;Sonderforschungsbereich 504, University of Mannheim.
  2. Bessant, John & Rush, Howard, 1995. "Building bridges for innovation: the role of consultants in technology transfer," Research Policy, Elsevier, vol. 24(1), pages 97-114, January.
  3. Kipping, Matthias, 1999. "American Management Consulting Companies in Western Europe, 1920 to 1990: Products, Reputation, and Relationships," Business History Review, Cambridge University Press, vol. 73(02), pages 190-220, June.
  4. Robert Bennett & Paul Robson & William Bratton, 2000. "Government Advice Networks For Smes: An Assessment Of The Influence Of Local Context On Business Link Use, Impact And Satisfaction," Working Papers wp182, Centre for Business Research, University of Cambridge.
  5. Johan Hauknes, "undated". "Innovation in the Service Economy," STEP Report series 199607, The STEP Group, Studies in technology, innovation and economic policy.
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