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Constraints in Implementing Quality Assurance Programs in Food Manufacturing Firms in Shanghai, China


  • Wojciech J. Florkowski

    () (University of Georgia)

  • Qijun Jiang

    () (Shanghai Ocean University)


This paper investigates the relationship between firm and respondent characteristics and opinions about the perception of 12 statements describing potential constraints of implementing quality assurance program by food manufacturing companies in Shanghai, China. The data were collected from 199 firms between September and December 2016. The descriptive statistical analysis includes reporting summary frequencies and the calculated Spearman’s correlation coefficients. Firm size appears to be an important factor and results suggest that larger firms do not view the listed factors as constraining their implementation of quality assurance programs as compared to smaller firms. Also, younger and better educated respondents (mostly quality managers) did not view the listed factors as constraints. Small and medium size firms are most likely to benefit from assistance in designing a quality assurance program and staff training.

Suggested Citation

  • Wojciech J. Florkowski & Qijun Jiang, 2017. "Constraints in Implementing Quality Assurance Programs in Food Manufacturing Firms in Shanghai, China," Proceedings- 11th International Conference on Mangement, Enterprise and Benchmarking (MEB 2017),, Óbuda University, Keleti Faculty of Business and Management.
  • Handle: RePEc:pkk:meb017:66-77

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    References listed on IDEAS

    1. Zhihao Zheng & Shida Rastegari Henneberry, 2009. "An Analysis of Food Demand in China: A Case Study of Urban Households in Jiangsu Province," Review of Agricultural Economics, Agricultural and Applied Economics Association, vol. 31(4), pages 873-893, December.
    2. Pei, Xiaofang & Tandon, Annuradha & Alldrick, Anton & Giorgi, Liana & Huang, Wei & Yang, Ruijia, 2011. "The China melamine milk scandal and its implications for food safety regulation," Food Policy, Elsevier, vol. 36(3), pages 412-420, June.
    3. Holtkamp, Nicholas & Liu, Peng & McGuire, William, 2014. "Regional patterns of food safety in China: What can we learn from media data?," China Economic Review, Elsevier, vol. 30(C), pages 459-468.
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    Survey; quality manager; training;


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