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Paulo Alexandre de Oliveira Duarte

Personal Details

First Name:Paulo
Middle Name:Alexandre de Oliveira
Last Name:Duarte
Suffix:
RePEc Short-ID:pdu127
[This author has chosen not to make the email address public]
http://www.dge.ubi.pt/pduarte/

Affiliation

(in no particular order)

Departamento de Gestão e Economia (Department of Management and Economics)
Universidade da Beira Interior (University of Beira Interior)

Covilhã, Portugal
http://www.dge.ubi.pt/

275 319600
275 319601
Estrada do Sineiro - 6200 Covilhã
RePEc:edi:dgubipt (more details at EDIRC)

Núcleo de Estudos em Ciências Empresariais (NECE) (Management Science Study Group)
Departamento de Gestão e Economia (Department of Management and Economics)
Universidade da Beira Interior (University of Beira Interior)

Covilhã, Portugal
http://www.dge.ubi.pt/nece_ubi/

+351 275 319600
+351 275 319601
Estrada do Sineiro, 6200 COVILHA
RePEc:edi:neubipt (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Duarte, Paulo, 2011. "Community Blogs and Marketing Education: Assessing Students' Perceptio n," Apas Papers 321, Academic Public Administration Studies Archive - APAS.
  2. Paulo Duarte & Ana Rita Pais, 2010. "Use and Perception of the Internet as a Marketing Tool to Promote Rural Tourism," Working Papers de Gestão, Economia e Marketing (Management, Economics and Marketing Working Papers) td05_2010, Universidade da Beira Interior, Departamento de Gestão e Economia (Portugal).
  3. Alves, Helena & Duarte, Paulo & Raposo, Mario, 2010. "Student Satisfaction During and After Higher Education Service Consump tion," Apas Papers 168, Academic Public Administration Studies Archive - APAS.
  4. Joao Leitao & Ricardo Gouveia Rodrigues & Paulo Duarte, 2005. "The Advertising Push And The Brand Image Of The Marketing Degrees In Portugal," HEW 0509009, EconWPA.
  5. Paulo Duarte & Mário Raposo, 2004. "A orientação para a marca no sector não lucrativo, obrigação ou opção?," Working Papers de Gestão, Economia e Marketing (Management, Economics and Marketing Working Papers) m11/2004, Universidade da Beira Interior, Departamento de Gestão e Economia (Portugal).

Articles

  1. Amaro, Suzanne & Duarte, Paulo & Henriques, Carla, 2016. "Travelers’ use of social media: A clustering approach," Annals of Tourism Research, Elsevier, vol. 59(C), pages 1-15.
  2. Mário Raposo & Helena Alves & Paulo Duarte, 2009. "Dimensions of service quality and satisfaction in healthcare: a patient’s satisfaction index," Service Business, Springer;Pan-Pacific Business Association, vol. 3(1), pages 85-100, March.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Paulo Duarte & Ana Rita Pais, 2010. "Use and Perception of the Internet as a Marketing Tool to Promote Rural Tourism," Working Papers de Gestão, Economia e Marketing (Management, Economics and Marketing Working Papers) td05_2010, Universidade da Beira Interior, Departamento de Gestão e Economia (Portugal).

    Cited by:

    1. Martinho, Vítor João Pereira Domingues, 2013. "Tourism in the Portuguese Rural Areas," EconStor Preprints 71761, ZBW - German National Library of Economics.

Articles

  1. Amaro, Suzanne & Duarte, Paulo & Henriques, Carla, 2016. "Travelers’ use of social media: A clustering approach," Annals of Tourism Research, Elsevier, vol. 59(C), pages 1-15.

    Cited by:

    1. Sheng, Jie & Amankwah-Amoah, Joseph & Wang, Xiaojun, 2017. "A multidisciplinary perspective of big data in management research," International Journal of Production Economics, Elsevier, vol. 191(C), pages 97-112.
    2. Deng, Ning & Li, Xiang (Robert), 2018. "Feeling a destination through the “right” photos: A machine learning model for DMOs’ photo selection," Tourism Management, Elsevier, vol. 65(C), pages 267-278.

  2. Mário Raposo & Helena Alves & Paulo Duarte, 2009. "Dimensions of service quality and satisfaction in healthcare: a patient’s satisfaction index," Service Business, Springer;Pan-Pacific Business Association, vol. 3(1), pages 85-100, March.

    Cited by:

    1. Don Jeng & Sky Kuo, 2012. "Internal service quality within the different Chinese subcultures: a comparison between Taiwan, China, and Singapore," Service Business, Springer;Pan-Pacific Business Association, vol. 6(4), pages 425-458, December.
    2. Sang-Man Kim & Jae-Young Oh, 2012. "Employee emotional response toward healthcare organization’s service recovery efforts and its influences on service recovery performance," Service Business, Springer;Pan-Pacific Business Association, vol. 6(3), pages 297-321, September.
    3. Fernando A. F. Ferreira & Ronald W. Spahr & Mark A. Sunderman & Audrius Banaitis & João J. M. Ferreira, 2017. "A learning-oriented decision-making process for real estate brokerage service evaluation," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 453-474, September.
    4. W. To & Joyce Tam & Millissa Cheung, 2013. "Explore how Chinese consumers evaluate retail service quality and satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 7(1), pages 121-142, March.
    5. DonHee Lee, 2012. "Implementation of quality programs in health care organizations," Service Business, Springer;Pan-Pacific Business Association, vol. 6(3), pages 387-404, September.
    6. DonHee Lee & Kwan Soo Hong & Nam Young Kim, 2016. "Effects of hospital leadership, organizational systems, and ESWOS on medical error reduction," Service Business, Springer;Pan-Pacific Business Association, vol. 10(1), pages 159-177, March.
    7. Stefan Meinzer & Johann Prenninger & Patrick Vesel & Johannes Kornhuber & Judith Volmer & Joachim Hornegger & Björn M. Eskofier, 2016. "Translating satisfaction determination from health care to the automotive industry," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 651-685, December.
    8. Bomi Song & Changyong Lee & Byungun Yoon & Yongtae Park, 2016. "Diagnosing service quality using customer reviews: an index approach based on sentiment and gap analyses," Service Business, Springer;Pan-Pacific Business Association, vol. 10(4), pages 775-798, December.
    9. Piyush Kumar & Mayukh Dass & Omer Topaloglu, 2011. "Exploring satisfaction in business-to-business services: a path-analytic approach," Service Business, Springer;Pan-Pacific Business Association, vol. 5(1), pages 13-27, March.
    10. Kaynak, Ramazan & Sert, Tuba & Sert, Gurkan & Akyuz, Bulent, 2015. "Supply chain unethical behaviors and continuity of relationship: Using the PLS approach for testing moderation effects of inter-organizational justice," International Journal of Production Economics, Elsevier, vol. 162(C), pages 83-91.
    11. Taegoo Kim & Soyon Paek & Chang Choi & Gyehee Lee, 2012. "Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance: customer orientation as a moderator," Service Business, Springer;Pan-Pacific Business Association, vol. 6(4), pages 503-526, December.

More information

Research fields, statistics, top rankings, if available.

Statistics

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Co-authorship network on CollEc

Featured entries

This author is featured on the following reading lists, publication compilations or Wikipedia entries:
  1. Portuguese Economists

NEP Fields

NEP is an announcement service for new working papers, with a weekly report in each of many fields. This author has had 3 papers announced in NEP. These are the fields, ordered by number of announcements, along with their dates. If the author is listed in the directory of specialists for this field, a link is also provided.
  1. NEP-MKT: Marketing (3) 2005-10-04 2010-05-29 2011-07-27
  2. NEP-AGR: Agricultural Economics (1) 2010-05-29
  3. NEP-CSE: Economics of Strategic Management (1) 2010-05-29
  4. NEP-EDU: Education (1) 2005-10-04
  5. NEP-ICT: Information & Communication Technologies (1) 2010-05-29
  6. NEP-LAB: Labour Economics (1) 2011-07-27
  7. NEP-TUR: Tourism Economics (1) 2010-05-29

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