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Negative Word of Mouth (NWOM) using Compartmental Epidemiological Models in Banking Digital Transformation

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  • Mariano Méndez-Suárez
  • Ignacio Danvila-del-Valle

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Suggested Citation

  • Mariano Méndez-Suárez & Ignacio Danvila-del-Valle, 2023. "Negative Word of Mouth (NWOM) using Compartmental Epidemiological Models in Banking Digital Transformation," Contemporary Economics, Vizja University, vol. 17(1), March.
    • Handle: RePEc:wyz:journl:id:709
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    References listed on IDEAS

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    1. Soetaert, Karline & Petzoldt, Thomas & Setzer, R. Woodrow, 2010. "Solving Differential Equations in R: Package deSolve," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 33(i09).
    2. Li, Pengdeng & Yang, Xiaofan & Yang, Lu-Xing & Xiong, Qingyu & Wu, Yingbo & Tang, Yuan Yan, 2018. "The modeling and analysis of the word-of-mouth marketing," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 493(C), pages 1-16.
    3. Méndez-Suárez, Mariano & Crespo-Tejero, Natividad, 2021. "Why do banks retain unprofitable customers? A customer lifetime value real options approach," Journal of Business Research, Elsevier, vol. 122(C), pages 621-626.
    4. Donthu, Naveen & Kumar, Satish & Pandey, Neeraj & Pandey, Nitesh & Mishra, Akanksha, 2021. "Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis," Journal of Business Research, Elsevier, vol. 135(C), pages 758-773.
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    Cited by:

    1. Reyes-Menendez, Ana & Clemente-Mediavilla, Jorge & Villagra, Nuria, 2023. "Understanding STI and SDG with artificial intelligence: A review and research agenda for entrepreneurial action," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    2. Ricardo Costa-Climent & Samuel Ribeiro Navarrete & Darek M. Haftor & Marcin W. Staniewski, 2024. "Correction to: Value creation and appropriation from the use of machine learning: a study of start‑ups using fuzzy‑set qualitative comparative analysis," International Entrepreneurship and Management Journal, Springer, vol. 20(3), pages 2451-2452, September.

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