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A state‐of‐the‐art review of the experience of care coordination interventions for people living with multimorbidity

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  • Annette Peart
  • Chris Barton
  • Virginia Lewis
  • Grant Russell

Abstract

Aim To explore recent research on care coordination interventions for people living with multimorbidity, from the perspective of the person receiving care. Background Care coordination interventions for people living with multimorbidity show some effectiveness in improving management of their health and reducing potentially preventable hospitalisations. The experience of people enrolled in care coordination interventions requires further exploration. Design State‐of‐the‐art review. Methods A review was guided by the Preferred Reporting Items for Systematic Reviews and Meta‐Analyses (PRISMA) checklist where five databases (The Cochrane Library, PsycINFO, Scopus, CINAHL and MEDLINE) were searched for qualitative sources published from January 2008–March 2019. Two additional databases focused on multimorbidity and integrated care were included in the search. Titles, abstracts and full texts were screened using inclusion criteria. Reference lists of the included articles were hand‐searched. Summary tables were developed for data extraction, and the data were mapped to the research question. Results Eighteen primary research articles were included. Three themes of participant experience were identified: (a) relationships built on trust, (b), a sense of safety and security and (c) feeling cared for and respected. Conclusion The contribution of qualitative approaches to evaluating the experiences of care for people living with multimorbidity is growing. Participants’ describe a focus on relationships formed with healthcare professionals during care coordination. Further research incorporating lived experiences of participants could illuminate these concepts further. Relevance to clinical practice People living with multimorbidity who require assistance via care coordination value trusting relationships with healthcare professionals, who respect their needs and provide a sense of security. Understanding participant experiences is important to shape care coordination interventions that incorporate person‐centred approaches.

Suggested Citation

  • Annette Peart & Chris Barton & Virginia Lewis & Grant Russell, 2020. "A state‐of‐the‐art review of the experience of care coordination interventions for people living with multimorbidity," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(9-10), pages 1445-1456, May.
  • Handle: RePEc:wly:jocnur:v:29:y:2020:i:9-10:p:1445-1456
    DOI: 10.1111/jocn.15206
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    References listed on IDEAS

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    1. Hopman, Petra & de Bruin, Simone R. & Forjaz, Maria João & Rodriguez-Blazquez, Carmen & Tonnara, Giuseppe & Lemmens, Lidwien C. & Onder, Graziano & Baan, Caroline A. & Rijken, Mieke, 2016. "Effectiveness of comprehensive care programs for patients with multiple chronic conditions or frailty: A systematic literature review," Health Policy, Elsevier, vol. 120(7), pages 818-832.
    2. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    3. Christopher Harrison & Joan Henderson & Graeme Miller & Helena Britt, 2017. "The prevalence of diagnosed chronic conditions and multimorbidity in Australia: A method for estimating population prevalence from general practice patient encounter data," PLOS ONE, Public Library of Science, vol. 12(3), pages 1-13, March.
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    1. Duminy, Lize & Ress, Vanessa & Wild, Eva-Maria, 2022. "Complex community health and social care interventions – Which features lead to reductions in hospitalizations for ambulatory care sensitive conditions? A systematic literature review," Health Policy, Elsevier, vol. 126(12), pages 1206-1225.

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