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The Challenges of Smart Tourism: A Case of Bucharest

Author

Listed:
  • Sabou Gabriel-Cristian

    (Bucharest University of Economic Studies,Romania)

  • Maiorescu Irina

    (Bucharest University of Economic Studies,Romania)

Abstract

The advancement of technology makes smart devices and their applications ever more popular and complex. Tourism is an area where varied and numerous services are required, hence this diversity resulted in a multitude of smart applications and smart systems designed to enhance tourist‘s satisfaction. The present paper investigates the concept of Smart Tourism in the scientific literature and how it can be applied for mobile applications, with particular focus on the most popular Smart Tourism apps for Bucharest. Following the analysis of these apps according to the theoretical framework applied, recommendations for improvement of Bucharest Smart Tourism mobile applications are provided.

Suggested Citation

  • Sabou Gabriel-Cristian & Maiorescu Irina, 2020. "The Challenges of Smart Tourism: A Case of Bucharest," Studia Universitatis „Vasile Goldis” Arad – Economics Series, Sciendo, vol. 30(2), pages 70-82, June.
    • Handle: RePEc:vrs:suvges:v:30:y:2020:i:2:p:70-82:n:6
    DOI: 10.2478/sues-2020-0013
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    References listed on IDEAS

    as
    1. Dimitrios Buhalis & Aditya Amaranggana, 2015. "Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services," Springer Books, in: Iis Tussyadiah & Alessandro Inversini (ed.), Information and Communication Technologies in Tourism 2015, edition 127, pages 377-389, Springer.
    2. Li, Yunpeng & Hu, Clark & Huang, Chao & Duan, Liqiong, 2017. "The concept of smart tourism in the context of tourism information services," Tourism Management, Elsevier, vol. 58(C), pages 293-300.
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    More about this item

    Keywords

    Smart Tourism; mobile applications; data;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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