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Proposal for Using IT Solutions in Public Passenger Transport in Slovak Republic to Reduce the Spread of COVID-19

Author

Listed:
  • Mašek Jaroslav

    (University of Žilina, Department of Railway Transport, Univerzitná 8215/1, 01026 Žilina, Slovakia)

  • Pálková Adriana

    (University of Žilina, Department of Railway Transport, Univerzitná 8215/1, 01026 Žilina, Slovakia)

  • Blaho Peter

    (University of Žilina, Department of Railway Transport, Univerzitná 8215/1, 01026 Žilina, Slovakia)

  • Halajová Štefánia

    (University of Žilina, Department of Railway Transport, Univerzitná 8215/1, 01026 Žilina, Slovakia)

  • Jursová Simona

    (Technical University of Ostrava, ENET Centre, 17. Listopadu 2172/15, 708 00 Ostrava - Poruba, Czech Republic)

  • Šipuš Denis

    (University of Zagreb, Faculty of Transport and Traffic Sciences, Vukelićeva 4, 10000 Zagreb, Croatia)

Abstract

The unexpected emergence of the viral disease COVID-19 has caused many changes in all areas of life. People suffered from the fear of contracting the disease, which resulted in the decrease in the use of public passenger transport services. People’s uncertainty and frequently changing measures with a lack of information caused a shift of passengers from public passenger transport to individual transport. The analysis identified important criteria that passengers considered very important during the COVID-19 pandemic in relation to public transport. If these criteria are not met, passengers will not be willing to use public passenger transport and the use of individual transport will continue to grow. To ensure passenger satisfaction, new innovative software solutions have been analysed and then implemented into one specific solution. The proposed solution can meet the requirements of passengers, facilitate their travel using public passenger transport and provide them with regular information related to viral illnesses and important information and will ensure their satisfaction.

Suggested Citation

  • Mašek Jaroslav & Pálková Adriana & Blaho Peter & Halajová Štefánia & Jursová Simona & Šipuš Denis, 2023. "Proposal for Using IT Solutions in Public Passenger Transport in Slovak Republic to Reduce the Spread of COVID-19," LOGI – Scientific Journal on Transport and Logistics, Sciendo, vol. 14(1), pages 181-191, January.
    • Handle: RePEc:vrs:logitl:v:14:y:2023:i:1:p:181-191:n:13
    DOI: 10.2478/logi-2023-0017
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    References listed on IDEAS

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