IDEAS home Printed from https://ideas.repec.org/a/vrs/ecocul/v20y2023i1p91-101n7.html
   My bibliography  Save this article

Financial Literacy of Customers of the Selected Slovak Bank as a Basis for Managerial Decision-Making

Author

Listed:
  • Kicova Eva

    (1 University of Zilina, Zilina, Slovak Republic)

  • Ponisciakova Olga

    (2 University of Zilina, Zilina, Slovak Republic)

  • Rosnerova Zuzana

    (3 University of Zilina, Zilina, Slovak Republic)

Abstract

Research purpose. The main goal of the article is to determine the current level of financial literacy among clients of the selected bank in Slovakia. This finding will be compared with the average level in the country. In the survey, we focused on determining their financial literacy level. Currently, a lot of attention is paid to the issue of financial literacy. In connection with financial literacy, a lot is said about education. Therefore, in the paper, we focused on finding out the relationship between financial literacy and the level of education as such. We also compared the financial literacy of the survey sample with the overall financial literacy in Slovakia.

Suggested Citation

  • Kicova Eva & Ponisciakova Olga & Rosnerova Zuzana, 2023. "Financial Literacy of Customers of the Selected Slovak Bank as a Basis for Managerial Decision-Making," Economics and Culture, Sciendo, vol. 20(1), pages 91-101, June.
    • Handle: RePEc:vrs:ecocul:v:20:y:2023:i:1:p:91-101:n:7
    DOI: 10.2478/jec-2023-0008
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/jec-2023-0008
    Download Restriction: no
    File URL: https://libkey.io/10.2478/jec-2023-0008?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Skagerlund, Kenny & Lind, Thérèse & Strömbäck, Camilla & Tinghög, Gustav & Västfjäll, Daniel, 2018. "Financial literacy and the role of numeracy–How individuals’ attitude and affinity with numbers influence financial literacy," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 74(C), pages 18-25.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lin, Chien-An & Bates, Timothy C., 2022. "Smart people know how the economy works: Cognitive ability, economic knowledge and financial literacy," Intelligence, Elsevier, vol. 93(C).
    2. Muhammad Waqas & Alishba Hania & Farzan Yahya & Iqra Malik, 2023. "Enhancing Cybersecurity: The Crucial Role of Self-Regulation, Information Processing, and Financial Knowledge in Combating Phishing Attacks," SAGE Open, , vol. 13(4), pages 21582440231, December.
    3. Talwar, Manish & Talwar, Shalini & Kaur, Puneet & Tripathy, Naliniprava & Dhir, Amandeep, 2021. "Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    4. Davoli, Maddalena & Rodríguez-Planas, Núria, 2021. "Preferences, Financial Literacy, and Economic Development," IZA Discussion Papers 14759, Institute of Labor Economics (IZA).
    5. Darriet, Elisa & Guille, Marianne & Vergnaud, Jean-Christophe & Shimizu, Mariko, 2020. "Money illusion, financial literacy and numeracy: Experimental evidence," Journal of Economic Psychology, Elsevier, vol. 76(C).
    6. Sunwoo T. Lee & Kyoung Tae Kim, 2022. "A Decomposition Analysis of Racial/Ethnic Differences in Financial Knowledge and Overconfidence," Journal of Family and Economic Issues, Springer, vol. 43(4), pages 815-831, December.
    7. Wändi Bruine de Bruin & Paul Slovic, 2021. "Low numeracy is associated with poor financial well-being around the world," PLOS ONE, Public Library of Science, vol. 16(11), pages 1-15, November.
    8. Austin M. Miller & Samantha Snyder & Stacie A. Bosley & Sarah Greenman, 2023. "Income disclosure and consumer judgment in a multilevel marketing experiment," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 92-120, January.
    9. Tijani Ahmed Ajayi & Obioma Vivian Ugwoke & Edith Ogomegbunam Onyeanu & Robinson Onuora Ugwoke & Adaorah R. Onuorah, 2022. "Investigation of Financial Literacy and Money Attitudes Among First-Year Undergraduate Accounting Students: A Rational Emotive Behavior Therapy-Based Coaching Intervention," SAGE Open, , vol. 12(3), pages 21582440221, September.
    10. Thérèse Lind & Ali Ahmed & Kenny Skagerlund & Camilla Strömbäck & Daniel Västfjäll & Gustav Tinghög, 2020. "Competence, Confidence, and Gender: The Role of Objective and Subjective Financial Knowledge in Household Finance," Journal of Family and Economic Issues, Springer, vol. 41(4), pages 626-638, December.
    11. Remya Tressa Jacob & Rudra Sensarma, 2022. "Does knowledge empower? A story of debt literacy and credit usage in rural consumer finance," Working papers 529, Indian Institute of Management Kozhikode.
    12. Zhu, Alex Yue Feng, 2019. "Financial risk tolerance of Hong Kong adolescents: A hierarchical model," Children and Youth Services Review, Elsevier, vol. 102(C), pages 193-200.
    13. Callis, Zoe & Gerrans, Paul & Walker, Dana L. & Gignac, Gilles E., 2023. "The association between intelligence and financial literacy: A conceptual and meta-analytic review," Intelligence, Elsevier, vol. 100(C).
    14. Nolan, Anne & Whelan, Adele & McGuinness, Seamus & Maître, Bertrand, 2019. "Gender, pensions and income in retirement," Research Series, Economic and Social Research Institute (ESRI), number RS87, June.
    15. Andie Storozuk & Erin A. Maloney, 2023. "What’s Math Got to Do with It?: Establishing Nuanced Relations between Math Anxiety, Financial Anxiety, and Financial Literacy," JRFM, MDPI, vol. 16(4), pages 1-27, April.
    16. Neyse, Levent & Fossen, Frank M. & Johannesson, Magnus & Dreber, Anna, 2023. "Cognitive reflection and 2D:4D: Evidence from a large population sample," Journal of Economic Behavior & Organization, Elsevier, vol. 209(C), pages 288-307.
    17. Sobkow, Agata & Olszewska, Angelika & Traczyk, Jakub, 2020. "Multiple numeric competencies predict decision outcomes beyond fluid intelligence and cognitive reflection," Intelligence, Elsevier, vol. 80(C).
    18. Tinghög, Gustav & Ahmed, Ali & Barrafrem, Kinga & Lind, Thérèse & Skagerlund, Kenny & Västfjäll, Daniel, 2021. "Gender differences in financial literacy: The role of stereotype threat," Journal of Economic Behavior & Organization, Elsevier, vol. 192(C), pages 405-416.
    19. Muñoz-Murillo, Melisa & Álvarez-Franco, Pilar B. & Restrepo-Tobón, Diego A., 2020. "The role of cognitive abilities on financial literacy: New experimental evidence," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 84(C).
    20. Siddiqi, Umema, 2023. "The Intersection of Financial Literacy, Cognitive Ability, and Numeracy Skills in Pakistani Adults," MPRA Paper 119781, University Library of Munich, Germany.

    More about this item

    Keywords

    Financial literacy; Customer; Management; Managerial decision-making;
    All these keywords.

    JEL classification:

    • G53 - Financial Economics - - Household Finance - - - Financial Literacy
    • M29 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:ecocul:v:20:y:2023:i:1:p:91-101:n:7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.