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A Frame Procedure for Multiple Criteria Selection of IT Products and Services

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  • Čančer Vesna

    (Faculty of Economics and Business University of Maribor Maribor, Slovenia)

Abstract

In an information society, the Information Technology (IT) infrastructure of enterprises is important for their performance. Since in the last few decades the Multiple Criteria Decision Making (MCDM) methods have already turned out to be very applicable in solving problems, this article explores the particularities of the frame procedure for MCDM by using the group of methods based on assigning weights in the selection of IT products and services in enterprises. Special attention is given to the methods for establishing the judgements on criteria‘s importance, based on the interval scale. The procedure is completed for considering interactions - synergies and redundancies - among criteria, which can strengthen the decision making basis in the selection of the most appropriate IT product or service. The applicability of the above mentioned frame procedure is illustrated via a reallife case - the selection of the most appropriate storage array

Suggested Citation

  • Čančer Vesna, 2013. "A Frame Procedure for Multiple Criteria Selection of IT Products and Services," Scientific Annals of Economics and Business, Sciendo, vol. 60(1), pages 94-106, July.
    • Handle: RePEc:vrs:aicuec:v:60:y:2013:i:1:p:94-106:n:9
    DOI: 10.2478/aicue-2013-0009
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    References listed on IDEAS

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    1. Marichal, Jean-Luc & Roubens, Marc, 2000. "Determination of weights of interacting criteria from a reference set," European Journal of Operational Research, Elsevier, vol. 124(3), pages 641-650, August.
    2. Kojadinovic, Ivan, 2004. "Estimation of the weights of interacting criteria from the set of profiles by means of information-theoretic functionals," European Journal of Operational Research, Elsevier, vol. 155(3), pages 741-751, June.
    3. Michel Grabisch & Christophe Labreuche, 2016. "Fuzzy Measures and Integrals in MCDA," International Series in Operations Research & Management Science, in: Salvatore Greco & Matthias Ehrgott & José Rui Figueira (ed.), Multiple Criteria Decision Analysis, edition 2, chapter 0, pages 553-603, Springer.
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