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Identifying key determinants for new product introductions and firm performance in small service firms

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  • Patrick A.M. Vermeulen
  • Jeroen P.J. De Jong
  • K.C. O'shaughnessy

Abstract

Small firms have gained increasing attention in the innovation literature. Focusing mainly on manufacturing based literature we identified several key factors that contribute to the innovative potential of small firms. However, we do not know if these factors are recognised and used in small service firms. Distinguishing various types of service industries, our goal with this paper is threefold. First, we describe to what extent service firms use the key factors to their advantage. Second, we try to establish if there is a relation between the key factors and new product introductions. Third, we want to see if new product introductions indeed contribute to firm performance. After a survey among 502 Dutch service firms, we reveal some major differences between various types of service industries.

Suggested Citation

  • Patrick A.M. Vermeulen & Jeroen P.J. De Jong & K.C. O'shaughnessy, 2005. "Identifying key determinants for new product introductions and firm performance in small service firms," The Service Industries Journal, Taylor & Francis Journals, vol. 25(5), pages 625-640, July.
  • Handle: RePEc:taf:servic:v:25:y:2005:i:5:p:625-640
    DOI: 10.1080/02642060500100783
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    References listed on IDEAS

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    1. Jan de Kok, 2003. "Human Resource Management within small and medium-sized enterprises," Scales Research Reports N200310, EIM Business and Policy Research.
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    Cited by:

    1. H. T. Tran & E. Santarelli, 2013. "Revisiting Italian Emigration Before the Great War: A Test of the Standard Economic Model," Working Papers wp909, Dipartimento Scienze Economiche, Universita' di Bologna.
    2. Rosenbusch, Nina & Brinckmann, Jan & Bausch, Andreas, 2011. "Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs," Journal of Business Venturing, Elsevier, vol. 26(4), pages 441-457, July.

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