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Digital Maturity in SMEs: A Systematic Synthesis Review and Framework Selection Guidance

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  • Panta Maria
  • Xygkogianni Maria

Abstract

This study presents a Systematic Synthesis Review (SSR) of digital transformation maturity frameworks, with emphasis on their suitability for Small and Medium-sized Enterprises (SMEs). Using PRISMA-informed identification and screening procedures, 432 records were examined, and ten maturity frameworks were included for comparative analysis. The review classifies frameworks into five categories: foundational organizational alignment models, general diagnostic maturity assessments, SME-oriented capability-building models, Industry 4.0 operational readiness tools, and macro-level digital ecosystem indicators. The comparative findings show that digital maturity in SMEs develops through iterative, context-dependent capability cycles shaped by leadership alignment, internal resource configurations, and external infrastructural support. SME-specific frameworks that incorporate prioritization mechanisms, phased capability development, and dependency management provide more actionable guidance than universal benchmarking approaches. The study contributes a structured rationale for selecting maturity frameworks aligned with organizational conditions and ecosystem context. Â

Suggested Citation

  • Panta Maria & Xygkogianni Maria, 2025. "Digital Maturity in SMEs: A Systematic Synthesis Review and Framework Selection Guidance," Business & Entrepreneurship Journal, SCIENPRESS Ltd, vol. 14(2), pages 1-1.
    • Handle: RePEc:spt:busent:v:14:y:2025:i:2:f:14_2_1
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