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The Impact of Top Management Team and Organizational Culture on Product/Service and Process Innovation in Vietnamese Banks

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  • Dao H. Duong
  • Fredric W. Swierczek

Abstract

In the dynamic economy of Vietnam, the financial industry plays a crucial role. Vietnamese banks need to innovate to support economic growth. The research focuses on the key factors that increase innovation in banks. The relationships between the quality of the Top Management Team, Organizational Culture and Process Innovation, Product/Service Innovation in Vietnamese banks are analyzed. The results are based on 15 leading banks in Vietnam including 354 high executive officers. The analysis shows the quality of the Top Management Team and the Organizational Culture of banks significantly increase Product/Service Innovation and Process Innovation. JEL classification numbers: M00Keywords: Top management team (TMT), Organization Culture, Product/Service Innovation, Process Innovation.

Suggested Citation

  • Dao H. Duong & Fredric W. Swierczek, 2019. "The Impact of Top Management Team and Organizational Culture on Product/Service and Process Innovation in Vietnamese Banks," Journal of Applied Finance & Banking, SCIENPRESS Ltd, vol. 9(2), pages 1-3.
    • Handle: RePEc:spt:apfiba:v:9:y:2019:i:2:f:9_2_3
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    References listed on IDEAS

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    Cited by:

    1. Lykopoulou Zacharoula, 2019. "Innovate Practices In Education Management In Greece," Economics and Management, Faculty of Economics, SOUTH-WEST UNIVERSITY "NEOFIT RILSKI", BLAGOEVGRAD, vol. 16(2), pages 141-156.
    2. Lykopoulou Zacharoula, 2020. "Innovation In Managing Educational Services," Entrepreneurship, Faculty of Economics, SOUTH-WEST UNIVERSITY "NEOFIT RILSKI", BLAGOEVGRAD, vol. 8(2), pages 71-85.

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