IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v14y2023i4d10.1007_s13132-022-01019-5.html
   My bibliography  Save this article

Nurturing Innovative Work Behaviour through Workplace Learning among Knowledge Workers of Small and Medium Businesses

Author

Listed:
  • Syed Tanveer Hussain Shah

    (Abdul Wali Khan University)

  • Syed Mohsin Ali Shah

    (Abdul Wali Khan University)

  • Hatem El-Gohary

    (Qatar University)

Abstract

Organisations need to be innovative to be able to face the complexity and turbulence of the environmental forces and factors surrounding them. This is true in the case of all types of organisations, including SMEs, where innovations are essential for their survival and growth. As such, organisations need to nurture Innovative Work Behaviour (IWB) among their employees through different means. To achieve such ultimate goal, Workplaces Employees Learning can benefit many companies. Meanwhile, Workplace Learning (WPL) can improve the competencies and skills of employees and help their IWB. This research focuses on the role of WPL as a predictor of IWB among knowledge workers of SMEs in developing countries (i.e. Pakistan). Through convenient sampling technique, questionnaires were distributed among employees of 173 SMEs, resulting in 311 useable questionnaires. Data were analysed using Smart-PLS 3. The results indicated that WPL facilitated IWB among SME employees, with informal and incidental learning being the most critical predictors compared to formal means of learning. The research results reinforce the importance of WPL and IWB, and their implications are beneficial for SMEs and the academic society.

Suggested Citation

  • Syed Tanveer Hussain Shah & Syed Mohsin Ali Shah & Hatem El-Gohary, 2023. "Nurturing Innovative Work Behaviour through Workplace Learning among Knowledge Workers of Small and Medium Businesses," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(4), pages 3616-3639, December.
  • Handle: RePEc:spr:jknowl:v:14:y:2023:i:4:d:10.1007_s13132-022-01019-5
    DOI: 10.1007/s13132-022-01019-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-022-01019-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s13132-022-01019-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ojala, Arto, 2009. "Internationalization of knowledge-intensive SMEs: The role of network relationships in the entry to a psychically distant market," International Business Review, Elsevier, vol. 18(1), pages 50-59, February.
    2. Aleksandra Wilczyńska & Dominik Batorski & Joan Sellens, 2016. "Employment Flexibility and Job Security as Determinants of Job Satisfaction: The Case of Polish Knowledge Workers," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 126(2), pages 633-656, March.
    3. Adyzakrie Mohamad Zaki & Hatem El-Gohary & David Edwards, 2021. "Understanding Ethical and Other SMEs Internationalisation Determinants and Its Impact on Business Performance: A Primary Attempt to Understand Malaysian SMEs Internationalisation," International Journal of Customer Relationship Marketing and Management (IJCRMM), IGI Global, vol. 12(1), pages 1-27, January.
    4. El-Gohary, Hatem, 2012. "Factors affecting E-Marketing adoption and implementation in tourism firms: An empirical investigation of Egyptian small tourism organisations," Tourism Management, Elsevier, vol. 33(5), pages 1256-1269.
    5. Hazem Aldabbas & Ashly Pinnington & Abdelmounaim Lahrech, 2021. "The Mediating Role Of Psychological Empowerment In The Relationship Between Knowledge Sharing And Innovative Work Behaviour," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 25(02), pages 1-31, February.
    6. Olusegun Dosumu & Javed Hussain & Hatem El-Gohary, 2017. "An Exploratory Study of the Impact of Government Policies on the Development of Small and Medium Enterprises in Developing Countries: The Case of Nigeria," International Journal of Customer Relationship Marketing and Management (IJCRMM), IGI Global, vol. 8(4), pages 51-62, October.
    7. Abd Hair Awang & Noorsafiza Mohd Sapie & Mohd Yusof Hussain & Suraiya Ishak & Rozman Md Yusof, 2019. "Nurturing innovative employees: effects of organisational learning and work environment," Economic Research-Ekonomska Istraživanja, Taylor & Francis Journals, vol. 32(1), pages 1152-1168, January.
    8. Muhammad Khalique & Nick Bontis & Jamal Abdul Nassir Bin Shaari & Mohd Rafi Yaacob & Rohana Ngah, 2018. "Intellectual capital and organisational performance in Malaysian knowledge-intensive SMEs," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 15(1), pages 20-36.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Luuk Rietveldt & Robert Goedegebuure, 2014. "The influence of network relationships on the internationalization process of SMEs: A multiple case-study of Ethiopian SMEs," Working Papers 2014/08, Maastricht School of Management.
    2. Smith, Lisa & Rees, Patricia & Murray, Noel, 2016. "Turning entrepreneurs into intrapreneurs: Thomas Cook, a case-study," Tourism Management, Elsevier, vol. 56(C), pages 191-204.
    3. Maria Ripollés & Andreu Blesa, 2020. "And yet, non-equity cooperative entries do improve international performance: uncovering the role of networks’ social capital," Small Business Economics, Springer, vol. 55(3), pages 761-776, October.
    4. TODERICIU Ramona & GRAMA Blanca & BECA Delia, 2022. "Job Satisfaction Of Knowledge Workers," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 17(3), pages 241-250, December.
    5. Ruben Molina Martinez & Oscar Hugo Pedraza Rendon & Jorge Luis Alcaraz Vargas, 2012. "Multinationalization Of Mexican Companies, La Multinacionalizacion De La Empresa Mexicana," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 5(5), pages 71-85.
    6. Abou-Shouk, Mohamed A. & Lim, Wai Mun & Megicks, Phil, 2016. "Using competing models to evaluate the role of environmental pressures in ecommerce adoption by small and medium sized travel agents in a developing country," Tourism Management, Elsevier, vol. 52(C), pages 327-339.
    7. Lindstrand, Angelika & Hånell, Sara Melén, 2017. "International and market-specific social capital effects on international opportunity exploitation in the internationalization process," Journal of World Business, Elsevier, vol. 52(5), pages 653-663.
    8. Bisma Mannan & Abid Haleem, 2017. "Understanding major dimensions and determinants that help in diffusion & adoption of product innovation: using AHP approach," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 7(1), pages 1-24, December.
    9. Bianchi, Constanza & Abu Saleh, Md., 2020. "Investigating SME importer–foreign supplier relationship trust and commitment," Journal of Business Research, Elsevier, vol. 119(C), pages 572-584.
    10. Lin, Feng-Jyh & Lin, Yi-Hsin, 2016. "The effect of network relationship on the performance of SMEs," Journal of Business Research, Elsevier, vol. 69(5), pages 1780-1784.
    11. Nathalie Belhoste & Rachel Bocquet & Véronique Favre-Bonté, 2021. "Export support services and SME internationalization process," Grenoble Ecole de Management (Post-Print) hal-03891562, HAL.
    12. Jean-Christophe Gessler, 2016. "Les pratiques collaboratives des PME en vue de leur développement international : une revue de littérature," Post-Print hal-01393156, HAL.
    13. Jane Menzies & Stuart Orr & Justin Paul, 2020. "SME Internationalisation: The Relationship Between Social Capital and Entry Mode," Management International Review, Springer, vol. 60(4), pages 623-650, August.
    14. Ciravegna, Luciano & Majano, Sara B. & Zhan, Ge, 2014. "The inception of internationalization of small and medium enterprises: The role of activeness and networks," Journal of Business Research, Elsevier, vol. 67(6), pages 1081-1089.
    15. Mathieu Cabrol & Véronique Favre-Bonté, 2011. "L'entrepreneur comme clef de voûte dans l'internationalisation rapide de son entreprise," Post-Print hal-00950491, HAL.
    16. Kalm, Matias, 2012. "The Impact of Networking on Firm Performance - Evidence from Small and Medium-Sized Firms in Emerging Technology Areas," Discussion Papers 1278, The Research Institute of the Finnish Economy.
    17. Vivian Peuker Sardon Steinhäuser & Fábio de Oliveira Paula & Teresia Diana Lewe van Aduard Macedo-Soares, 2021. "Internationalization of SMEs: a systematic review of 20 years of research," Journal of International Entrepreneurship, Springer, vol. 19(2), pages 164-195, June.
    18. Alexis Catanzaro & Christine Teyssier, 2021. "Export promotion programs, export capabilities, and risk management practices of internationalized SMEs," Small Business Economics, Springer, vol. 57(3), pages 1479-1503, October.
    19. Loufrani-Fedida, Sabrina & Hauch, Valérie & Elidrissi, Djamila, 2019. "The dynamics of relational competencies in the development of born global firms: A multilevel approach," International Business Review, Elsevier, vol. 28(2), pages 222-237.
    20. Sahar Ahmadian & Somayeh Abdolmaleki, 2018. "Network typology and international opportunity recognition: moderating role of entrepreneurial orientation," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 8(1), pages 1-15, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:14:y:2023:i:4:d:10.1007_s13132-022-01019-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.