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Immersive technologies for tourism: a systematic review

Author

Listed:
  • Eko Harry Pratisto

    (Curtin University
    Sebelas Maret University)

  • Nik Thompson

    (Curtin University)

  • Vidyasagar Potdar

    (Curtin University)

Abstract

This review provides a comprehensive view of immersive technology in tourism by critically analysing prior scholarly work. More specifically, it identifies the recent use of immersive technology in this field and the potential challenges it poses. This systematic review follows PRISMA guidelines and involves four key steps—identifying research questions, defining keywords, selecting studies based on inclusion and exclusion criteria, and synthesising results. It focuses on immersive technology in tourism-related peer-reviewed journal articles published from 2012 to 2020. The papers were selected from ten prominent journal databases. Some databases used combinations of search queries but with inclusion and exclusion criteria. This systematic review builds on the existing reviews by adding knowledge regarding state-of-the-art immersive technology usage in tourism and its integration with other technology. This review additionally identifies the potential challenges of implementing immersive technology in tourism. Finally, it presents a set of directions for future research in this space. In practice, the findings from this review can make both software developers and tourism providers aware of the potential of immersive technology in tourism. Software developers might consider appropriate designs that suit such usage, and tourism providers might consider using immersive technology to promote tourism destinations and provide a support system to maximise the benefits of immersive technology.

Suggested Citation

  • Eko Harry Pratisto & Nik Thompson & Vidyasagar Potdar, 2022. "Immersive technologies for tourism: a systematic review," Information Technology & Tourism, Springer, vol. 24(2), pages 181-219, June.
    • Handle: RePEc:spr:infott:v:24:y:2022:i:2:d:10.1007_s40558-022-00228-7
    DOI: 10.1007/s40558-022-00228-7
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    References listed on IDEAS

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    Cited by:

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    3. Lyndsay Mesjar & Karen Cross & Yang Jiang & Josie Steed, 2023. "The Intersection of Fashion, Immersive Technology, and Sustainability: A Literature Review," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    4. Stelios Ioannidis & Alexios-Patapios Kontis, 2023. "Metaverse for tourists and tourism destinations," Information Technology & Tourism, Springer, vol. 25(4), pages 483-506, December.
    5. Rajat Kumar Behera & Pradip Kumar Bala & Nripendra P. Rana, 2024. "Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism," Information Technology & Tourism, Springer, vol. 26(2), pages 219-253, June.
    6. Debolina Dutta & Yuvaraj Srivastava & Eshmeeta Singh, 2023. "Metaverse in the tourism sector for talent management: a technology in practice lens," Information Technology & Tourism, Springer, vol. 25(3), pages 331-365, September.
    7. Guang Liu & Boshi Tian, 2024. "Investigating the impact of autonomy on presence: a comparative analysis on sense of presence and telepresence," Information Technology & Tourism, Springer, vol. 26(2), pages 347-367, June.
    8. Yulan Fan & Aliana Man Wai Leong & IpKin Anthony Wong & Jingwen (Daisy) Huang, 2024. "The perils of smart technology in museums," Information Technology & Tourism, Springer, vol. 26(4), pages 587-609, December.
    9. Kai Zhang & Xuejiao Chen, 2022. "Research on the Influencing Mechanism via Which Security Perception of Personal Information Affects Tourist Happiness: A Moderated Mediation Model," Sustainability, MDPI, vol. 14(22), pages 1-23, November.

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