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Intention to Use a Mobile-Based Information Technology Solution for Tuberculosis Treatment Monitoring – Applying a UTAUT Model

Author

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  • Ravi Seethamraju

    (The University of Sydney Business School)

  • Krishna Sundar Diatha

    (Indian Institute of Management Bangalore)

  • Shashank Garg

    (Indian Institute of Management Bangalore)

Abstract

There are 2.2 million cases of tuberculosis (TB) in India, with an economic burden of $3 billion per year. Efficient monitoring of TB treatment is critical and the Indian Government’s current reliance on a pen and paper system for monitoring patients’ adherence to treatment is neither effective nor scalable. Employing the unified theory of acceptance and use of technology model (UTAUT) as its theoretical foundation, this study investigates the factors influencing the acceptance and use of a mobile-based IT solution for TB treatment monitoring. Data was collected from a survey of healthcare professionals working in TB treatment clinics and analysed using partial least squares structural equation modelling. Four constructs in the UTAUT model, effort expectancy (EE), facilitating conditions (FC), performance expectancy (PE) and social influence (SI) – were found to significantly and positively influence healthcare professionals’ behavioral intention to use the proposed mobile-based IT solution, and explained 56% of the variance. Importantly, our study validates the predictive capabilities of the UTAUT model in public health service delivery context in a developing country.

Suggested Citation

  • Ravi Seethamraju & Krishna Sundar Diatha & Shashank Garg, 2018. "Intention to Use a Mobile-Based Information Technology Solution for Tuberculosis Treatment Monitoring – Applying a UTAUT Model," Information Systems Frontiers, Springer, vol. 20(1), pages 163-181, February.
    • Handle: RePEc:spr:infosf:v:20:y:2018:i:1:d:10.1007_s10796-017-9801-z
    DOI: 10.1007/s10796-017-9801-z
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    9. Petra Kašparová, 2023. "Intention to use business intelligence tools in decision making processes: applying a UTAUT 2 model," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 31(3), pages 991-1008, September.
    10. Abdalwali Lutfi, 2022. "Factors Influencing the Continuance Intention to Use Accounting Information System in Jordanian SMEs from the Perspectives of UTAUT: Top Management Support and Self-Efficacy as Predictor Factors," Economies, MDPI, vol. 10(4), pages 1-17, March.
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