IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v16y2014i2d10.1007_s10796-012-9346-0.html
   My bibliography  Save this article

Collaborative service system design for music content creation

Author

Listed:
  • Wei-Feng Tung

    (Fu-Jen Catholic University)

  • Soe-Tsyr Yuan

    (National Chengchi University)

  • Yen-Cheng Wu

    (National Chengchi University)

  • Patrick Hung

    (University of Ontario Institute of Technology)

Abstract

This article presents a novel collaborative service system (CSS) design methodology supporting the work of multiple participating users and collaborative services processes. The CSS application of music content creation paradigm called DesignStorming as it pertains to CSS modeling and developing. CSS is an interactive service system that can be systematic service innovation and automatic semi-automated value co-creation between service providers and customers to enhance service productivity. The objectives of this research are threefold─to propose a novel design methodology for CSS, to incorporate simple service machine (SSM) and intelligent service machine (ISM) for CSS, and to demonstrate a CSS application of music content creation. SSM is a road map that can be used to define the salient attribute elements for CSS design. According to the predefined SSM, ISM conducts modeling the cognitive process of service exchanges and service provision, their knowledge representations, and value co-production process for a computerized CSS. DesignStorming demonstrates how a CSS can be automated the interactive communications and problem solving processes during the music content creation work. The CSS application involves the three system components: 1) Ontology Developer, 2) SFGA Partnership Matcher, and 3) Co-created Value Appraiser. In addition, a service evaluation model is described and evaluated, so that some of their important characteristics can be identified. Such a comprehensive design methodology can provide the foundation for building future more diversified and innovative collaborative service system.

Suggested Citation

  • Wei-Feng Tung & Soe-Tsyr Yuan & Yen-Cheng Wu & Patrick Hung, 2014. "Collaborative service system design for music content creation," Information Systems Frontiers, Springer, vol. 16(2), pages 291-302, April.
    • Handle: RePEc:spr:infosf:v:16:y:2014:i:2:d:10.1007_s10796-012-9346-0
    DOI: 10.1007/s10796-012-9346-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-012-9346-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-012-9346-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Pradeep Ray & Seyed A. Shahrestani & Farhad Daneshgar, 2005. "The Role of Fuzzy Awareness Modelling in Cooperative Management," Information Systems Frontiers, Springer, vol. 7(3), pages 299-316, July.
    2. J. Leon Zhao & Mohan Tanniru & Liang-Jie Zhang, 2007. "Services computing as the foundation of enterprise agility: Overview of recent advances and introduction to the special issue," Information Systems Frontiers, Springer, vol. 9(1), pages 1-8, March.
    3. Norman T. Sheehan & Charles B. Stabell, 2006. "Reputation and value creation in search shops," The Service Industries Journal, Taylor & Francis Journals, vol. 26(6), pages 597-613, September.
    4. Opher Etzion & Amit Fisher & Segev Wasserkrug, 2005. "e-CLV: A Modeling Approach for Customer Lifetime Evaluation in e-Commerce Domains, with an Application and Case Study for Online Auction," Information Systems Frontiers, Springer, vol. 7(4), pages 421-434, December.
    5. Unknown, 2005. "Forward," 2005 Conference: Slovenia in the EU - Challenges for Agriculture, Food Science and Rural Affairs, November 10-11, 2005, Moravske Toplice, Slovenia 183804, Slovenian Association of Agricultural Economists (DAES).
    6. Ram Ramesh & H. Raghav Rao, 2005. "Foreword Design Science and Information Systems," Information Systems Frontiers, Springer, vol. 7(3), pages 215-215, July.
    7. Amanda Beatson & Nick Lee & Leonard V. Coote, 2007. "Self-Service Technology and the Service Encounter," The Service Industries Journal, Taylor & Francis Journals, vol. 27(1), pages 75-89, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dmytro Babik & Rahul Singh & Xia Zhao & Eric W. Ford, 2017. "What you think and what I think: Studying intersubjectivity in knowledge artifacts evaluation," Information Systems Frontiers, Springer, vol. 19(1), pages 31-56, February.
    2. Eng K. Chew, 2016. "iSIM: An integrated design method for commercializing service innovation," Information Systems Frontiers, Springer, vol. 18(3), pages 457-478, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.
    2. Pilar Lopez-Llompart & G. Mathias Kondolf, 2016. "Encroachments in floodways of the Mississippi River and Tributaries Project," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 81(1), pages 513-542, March.
    3. Cheng, Jianquan & Bertolini, Luca, 2013. "Measuring urban job accessibility with distance decay, competition and diversity," Journal of Transport Geography, Elsevier, vol. 30(C), pages 100-109.
    4. M. De Donno & M. Pratelli, 2006. "A theory of stochastic integration for bond markets," Papers math/0602532, arXiv.org.
    5. Prilly Oktoviany & Robert Knobloch & Ralf Korn, 2021. "A machine learning-based price state prediction model for agricultural commodities using external factors," Decisions in Economics and Finance, Springer;Associazione per la Matematica, vol. 44(2), pages 1063-1085, December.
    6. Michelle Sheran Sylvester, 2007. "The Career and Family Choices of Women: A Dynamic Analysis of Labor Force Participation, Schooling, Marriage and Fertility Decisions," Review of Economic Dynamics, Elsevier for the Society for Economic Dynamics, vol. 10(3), pages 367-399, July.
    7. Henrekson, Magnus & Johansson, Dan, 2010. "Firm Growth, Institutions and Structural Transformation," Ratio Working Papers 150, The Ratio Institute.
    8. Karen K. Lewis, 2011. "Global Asset Pricing," Annual Review of Financial Economics, Annual Reviews, vol. 3(1), pages 435-466, December.
    9. DAVID M. BLAU & WILBERT van der KLAAUW, 2013. "What Determines Family Structure?," Economic Inquiry, Western Economic Association International, vol. 51(1), pages 579-604, January.
    10. Panagiota DIONYSOPOULOU & Georgios SVARNIAS & Theodore PAPAILIAS, 2021. "Total Quality Management In Public Sector, Case Study: Customs Service," Regional Science Inquiry, Hellenic Association of Regional Scientists, vol. 0(1), pages 153-168, June.
    11. Afanasyev, Dmitriy O. & Fedorova, Elena A. & Popov, Viktor U., 2015. "Fine structure of the price–demand relationship in the electricity market: Multi-scale correlation analysis," Energy Economics, Elsevier, vol. 51(C), pages 215-226.
    12. Peter Viggo Jakobsen, 2009. "Small States, Big Influence: The Overlooked Nordic Influence on the Civilian ESDP," Journal of Common Market Studies, Wiley Blackwell, vol. 47(1), pages 81-102, January.
    13. Julie Holland Mortimer, 2007. "Price Discrimination, Copyright Law, and Technological Innovation: Evidence from the Introduction of DVDs," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 122(3), pages 1307-1350.
    14. Suwan Shen & Xi Feng & Zhong Ren Peng, 2016. "A framework to analyze vulnerability of critical infrastructure to climate change: the case of a coastal community in Florida," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 84(1), pages 589-609, October.
    15. Jean-Bernard Chatelain & Kirsten Ralf, 2017. "Can We Identify the Fed's Preferences?," Working Papers halshs-01549908, HAL.
    16. Billio, Monica & Casarin, Roberto & Osuntuyi, Anthony, 2016. "Efficient Gibbs sampling for Markov switching GARCH models," Computational Statistics & Data Analysis, Elsevier, vol. 100(C), pages 37-57.
    17. Jan Babecký & Fabrizio Coricelli & Roman Horváth, 2009. "Assessing Inflation Persistence: Micro Evidence on an Inflation Targeting Economy," Czech Journal of Economics and Finance (Finance a uver), Charles University Prague, Faculty of Social Sciences, vol. 59(2), pages 102-127, June.
    18. Lloyd, S. P., 2017. "Unconventional Monetary Policy and the Interest Rate Channel: Signalling and Portfolio Rebalancing," Cambridge Working Papers in Economics 1735, Faculty of Economics, University of Cambridge.
    19. Fischer, Andreas M. & Ranaldo, Angelo, 2011. "Does FOMC news increase global FX trading?," Journal of Banking & Finance, Elsevier, vol. 35(11), pages 2965-2973, November.
    20. Mazzlida Mat Deli & Ruhizan Mohamad Yasin, 2016. "Quality Education of Orang Asli in Malaysia," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(11), pages 233-240, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:16:y:2014:i:2:d:10.1007_s10796-012-9346-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.