IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v15y2024i3d10.1007_s13198-023-02190-x.html
   My bibliography  Save this article

A framework for software vendor selection by applying Inconsistency and Conflict Removal (ICR) method

Author

Listed:
  • Anshul Rani

    (NTNU-Norwegian University of Science and Technology)

  • Deepti Mishra

    (NTNU-Norwegian University of Science and Technology)

  • Aida Omerovic

    (SINTEF Digital)

Abstract

In a software ecosystem, companies’ stakeholders make various decisions and perform various tasks to ensure the strategic and architectural goals of the company. Analyzing vendor capabilities and making decisions to select software vendors requires expert professionals. To analyze vendors’ capabilities and accessing them according to the company’s strategic and architectural goals is presently an ad-hoc and manual process. Presently, there is no systematic process for ‘vendor analysis and selection’ specifically for the software industry. Therefore, this study introduces a novel framework which elaborates all the tasks required for vendor proposal evaluation. It also includes the automatic detection of inconsistencies and conflicts prevalent during this process. A new method called ‘Inconsistency and Conflict Removal (ICR)’ is proposed as part of this framework. ICR automates the process of spotting inconsistencies and conflicts by taking scores of vendor capabilities as input reported by different decision-makers. Further, to illustrate this framework, ‘a case of Hospital’ has been considered. This study provides valuable knowledge that would facilitate organizations in software vendor selection. It will lead to substantial savings in terms of economics, such as actual costs, time, and improved administrative processes.

Suggested Citation

  • Anshul Rani & Deepti Mishra & Aida Omerovic, 2024. "A framework for software vendor selection by applying Inconsistency and Conflict Removal (ICR) method," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(3), pages 1070-1085, March.
    • Handle: RePEc:spr:ijsaem:v:15:y:2024:i:3:d:10.1007_s13198-023-02190-x
    DOI: 10.1007/s13198-023-02190-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-023-02190-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13198-023-02190-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Dev K. Dutta & Kholekile L. Gwebu & Jing Wang, 2011. "Strategy and Vendor Selection in IT Outsourcing: Is there a Method in the Madness?," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 14(2), pages 6-26, April.
    2. Thomas L. Saaty, 1983. "Conflict Resolution and the Falkland Islands Invasions," Interfaces, INFORMS, vol. 13(6), pages 68-83, December.
    3. Nutt, Paul C, 1980. "Comparing methods for weighting decision criteria," Omega, Elsevier, vol. 8(2), pages 163-172.
    4. Peng Xu & Yurong Yao, 2013. "Knowledge Sharing in Offshore Software Development: A Vendor Perspective," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 16(1), pages 58-84, January.
    5. Saaty, Thomas L. & Vargas, Luis G., 1987. "Uncertainty and rank order in the analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 32(1), pages 107-117, October.
    6. Anju Mehta & Nikhil Mehta, 2017. "Moving Toward an Integrated Framework of Offshore Information Technology Outsourcing Success," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 20(3), pages 171-194, July.
    7. Albert Plugge & Harry Bouwman, 2018. "Tensions in Global IT Multisourcing Arrangements: Examining the Barriers to Attaining Common Value Creation," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 21(4), pages 262-281, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mohammed A. Al-Ghamdi & Khalid S. Al-Gahtani, 2022. "Integrated Value Engineering and Life Cycle Cost Modeling for HVAC System Selection," Sustainability, MDPI, vol. 14(4), pages 1-30, February.
    2. Maciej Nowak, 2010. "Interactive Multicriteria Decision Aiding Under Risk—Methods and Applications," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 12(1), pages 69-91, October.
    3. Mikhailov, L., 2004. "A fuzzy approach to deriving priorities from interval pairwise comparison judgements," European Journal of Operational Research, Elsevier, vol. 159(3), pages 687-704, December.
    4. Wang, Ying-Ming & Elhag, Taha M.S., 2007. "A goal programming method for obtaining interval weights from an interval comparison matrix," European Journal of Operational Research, Elsevier, vol. 177(1), pages 458-471, February.
    5. Ji-Hee Lee & Woo-Young Chun & Jun-Ho Choi, 2021. "Weighting the Attributes of Human-Related Activities for Fire Safety Measures in Historic Villages," Sustainability, MDPI, vol. 13(6), pages 1-12, March.
    6. Zeshui Xu, 2013. "Compatibility Analysis of Intuitionistic Fuzzy Preference Relations in Group Decision Making," Group Decision and Negotiation, Springer, vol. 22(3), pages 463-482, May.
    7. Levary, Reuven R. & Wan, Ke, 1999. "An analytic hierarchy process based simulation model for entry mode decision regarding foreign direct investment," Omega, Elsevier, vol. 27(6), pages 661-677, December.
    8. Zanakis, Stelios H. & Mandakovic, Tomislav & Gupta, Sushil K. & Sahay, Sundeep & Hong, Sungwan, 1995. "A review of program evaluation and fund allocation methods within the service and government sectors," Socio-Economic Planning Sciences, Elsevier, vol. 29(1), pages 59-79, March.
    9. Stefanos Dosis & George P. Petropoulos & Kleomenis Kalogeropoulos, 2023. "A Geospatial Approach to Identify and Evaluate Ecological Restoration Sites in Post-Fire Landscapes," Land, MDPI, vol. 12(12), pages 1-23, December.
    10. Zaras, Kazimierz, 2001. "Rough approximation of a preference relation by a multi-attribute stochastic dominance for determinist and stochastic evaluation problems," European Journal of Operational Research, Elsevier, vol. 130(2), pages 305-314, April.
    11. Zhu, Bin & Xu, Zeshui, 2014. "Stochastic preference analysis in numerical preference relations," European Journal of Operational Research, Elsevier, vol. 237(2), pages 628-633.
    12. Zhu, Bin & Xu, Zeshui & Zhang, Ren & Hong, Mei, 2016. "Hesitant analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 250(2), pages 602-614.
    13. Ravi Bapna & Alok Gupta & Gautam Ray & Shweta Singh, 2023. "Single-Sourcing vs. Multisourcing: An Empirical Analysis of Large Information Technology Outsourcing Arrangements," Information Systems Research, INFORMS, vol. 34(3), pages 1109-1130, September.
    14. Jodlbauer, Herbert & Tripathi, Shailesh & Brunner, Manuel & Bachmann, Nadine, 2022. "Stability of cross impact matrices," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    15. Lucas, Rochelle Irene & Promentilla, Michael Angelo & Ubando, Aristotle & Tan, Raymond Girard & Aviso, Kathleen & Yu, Krista Danielle, 2017. "An AHP-based evaluation method for teacher training workshop on information and communication technology," Evaluation and Program Planning, Elsevier, vol. 63(C), pages 93-100.
    16. Yulan Wang & Huayou Chen & Ligang Zhou, 2013. "Logarithm Compatibility of Interval Multiplicative Preference Relations with an Application to Determining the Optimal Weights of Experts in the Group Decision Making," Group Decision and Negotiation, Springer, vol. 22(4), pages 759-772, July.
    17. Hahn, Eugene D., 2006. "Link function selection in stochastic multicriteria decision making models," European Journal of Operational Research, Elsevier, vol. 172(1), pages 86-100, July.
    18. Cecilia Njoroge & Anja Smith & Marisa von Fintel, 2024. "Inequalities in Water Insecurity in Kenya: A Multidimensional Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 175(1), pages 171-193, October.
    19. Paweł Karczmarek & Witold Pedrycz & Adam Kiersztyn, 2021. "Fuzzy Analytic Hierarchy Process in a Graphical Approach," Group Decision and Negotiation, Springer, vol. 30(2), pages 463-481, April.
    20. Şebnem Karul Tonka & Ismail Ekmekci, 2022. "A Model Proposal for Occupational Health and Safety Performance Measurement in Geothermal Drilling Areas," Sustainability, MDPI, vol. 14(23), pages 1-24, November.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:15:y:2024:i:3:d:10.1007_s13198-023-02190-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.