IDEAS home Printed from https://ideas.repec.org/a/spr/ijocsr/v2y2017i1d10.1186_s40991-017-0021-0.html
   My bibliography  Save this article

GOOGLE: a reflection of culture, leader, and management

Author

Listed:
  • Sang Kim Tran

    (Vietnam National University–HCMC
    Department of Research, Galaxy)

Abstract

This paper provides a viewpoint of the culture and subcultures at Google Inc., which is a famous global company, and has a huge engineering staff and many talented leaders. Through its history of development, it has had positive impacts on society; however; there have been management challenges. The Board of Directors (BoDs) developed and implemented a way to measure the abilities of their managers, which helped to identify problems. This paper will analyze the case study of Harvard Business Review, Oxygen Project, and clarify the management problem in Google’s organization. It will also compare Google with Zappos, a much smaller organization, and present how the BoDs of Zappos assesses its culture and subcultures. In this paper, we will recommend eight important points to building an organizational culture that is positive for stable growth of a company. We believe that much of what be learned could be useful to other business leaders, regardless of company scale.

Suggested Citation

  • Sang Kim Tran, 2017. "GOOGLE: a reflection of culture, leader, and management," International Journal of Corporate Social Responsibility, Springer, vol. 2(1), pages 1-14, December.
    • Handle: RePEc:spr:ijocsr:v:2:y:2017:i:1:d:10.1186_s40991-017-0021-0
    DOI: 10.1186/s40991-017-0021-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1186/s40991-017-0021-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1186/s40991-017-0021-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Donald McNeill, 2017. "Start-ups and the entrepreneurial city," City, Taylor & Francis Journals, vol. 21(2), pages 232-239, March.
    2. Schein, Edgar H., 1983. "The role of the founder in the creation of organizational culture," Working papers 1407-83., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    3. Treviño, Linda Klebe & Butterfield, Kenneth D. & McCabe, Donald L., 1998. "The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors," Business Ethics Quarterly, Cambridge University Press, vol. 8(3), pages 447-476, July.
    4. John Bessant & Lynne Maher, 2009. "Developing Radical Service Innovations In Healthcare — The Role Of Design Methods," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 13(04), pages 555-568.
    5. Geert Hofstede, 1998. "Identifying Organizational Subcultures: An Empirical Approach," Journal of Management Studies, Wiley Blackwell, vol. 35(1), pages 1-12, January.
    6. Schwartz, Mark S., 2013. "Developing and sustaining an ethical corporate culture: The core elements," Business Horizons, Elsevier, vol. 56(1), pages 39-50.
    7. Adam Gifford, 2008. "Peter J. Richerson and Robert Boyd, Not by Genes Alone: How Culture Transformed Human Evolution," Journal of Bioeconomics, Springer, vol. 10(2), pages 193-198, August.
    8. Yan Chen & Grace Jeon & Yong-Mi Kim, 2014. "A day without a search engine: an experimental study of online and offline searches," Experimental Economics, Springer;Economic Science Association, vol. 17(4), pages 512-536, December.
    9. Allan P. O. Williams, 2006. "Leadership in Change," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 15, pages 200-220, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Joseph Madara & Peter Mwaura & David Gichuhi, 2021. "Influence of post-merger restructuring on organizational development: A case of Stanbic Bank Kenya Limited," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(7), pages 363-369, October.
    2. Maldonado, Tiffany & Vera, Dusya & Ramos, Nichelle, 2018. "How humble is your company culture? And, why does it matter?," Business Horizons, Elsevier, vol. 61(5), pages 745-753.
    3. Mochammad Reza Zulfikar & Suryanto Suryanto & Falih Suaedi, 2023. "Crystallization of founders' values applied to corporate culture: the meta-analysis of case study," Technium Social Sciences Journal, Technium Science, vol. 43(1), pages 389-402, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Juliana Toro-Arias & Pablo Ruiz-Palomino & María Pilar Rodríguez-Córdoba, 2022. "Measuring Ethical Organizational Culture: Validation of the Spanish Version of the Shortened Corporate Ethical Virtues Model," Journal of Business Ethics, Springer, vol. 176(3), pages 551-574, March.
    2. Bram Constandt & Els Waegeneer & Annick Willem, 2019. "Ethical Code Effectiveness in Football Clubs: A Longitudinal Analysis," Journal of Business Ethics, Springer, vol. 156(3), pages 621-634, May.
    3. Guillem C. Cabana & Muel Kaptein, 2021. "Team Ethical Cultures Within an Organization: A Differentiation Perspective on Their Existence and Relevance," Journal of Business Ethics, Springer, vol. 170(4), pages 761-780, May.
    4. Leslie Sekerka & Debra Comer & Lindsey Godwin, 2014. "Positive Organizational Ethics: Cultivating and Sustaining Moral Performance," Journal of Business Ethics, Springer, vol. 119(4), pages 435-444, February.
    5. Michael O’Fallon & Kenneth Butterfield, 2012. "The Influence of Unethical Peer Behavior on Observers’ Unethical Behavior: A Social Cognitive Perspective," Journal of Business Ethics, Springer, vol. 109(2), pages 117-131, August.
    6. Timmers, A.D., 2010. "The perceived cultural changes and the changes in identification of the employees during a merger between two airlines," Other publications TiSEM a71f79cd-facf-445a-a0ba-4, Tilburg University, School of Economics and Management.
    7. Wang Kai, 2019. "Towards a Taxonomy of Idea Generation Techniques," Foundations of Management, Sciendo, vol. 11(1), pages 65-80, January.
    8. Thomas Lans & Wim Hulsink & Herman Baert & Martin Mulder, 2008. "Entrepreneurship Education And Training In A Small Business Context: Insights From The Competence-Based Approach," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 363-383.
    9. Molina, Arturo & Fernández, Alejandra C. & Gómez, Mar & Aranda, Evangelina, 2017. "Differences in the city branding of European capitals based on online vs. offline sources of information," Tourism Management, Elsevier, vol. 58(C), pages 28-39.
    10. Rinor F. Kurteshi, 2018. "Information Sources Supporting Innovation In The Public Sector: The Case Of Kosovo," Oradea Journal of Business and Economics, University of Oradea, Faculty of Economics, vol. 3(2), pages 22-31, September.
    11. Akbar Ali, 2012. "Leadership and its Influence in Organizations ¨C A Review of Intellections," International Journal of Learning and Development, Macrothink Institute, vol. 2(6), pages 73-85, December.
    12. Ante Glavas & Lindsey Godwin, 2013. "Is the Perception of ‘Goodness’ Good Enough? Exploring the Relationship Between Perceived Corporate Social Responsibility and Employee Organizational Identification," Journal of Business Ethics, Springer, vol. 114(1), pages 15-27, April.
    13. Silvija Vig & Ksenija Dumicic, 2016. "Impact of commitment to business ethics to nonfinancial business performance," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 14(2), pages 165-181.
    14. Lynn E. Miller & Karen A. Simmons, 1992. "Differences in Management Practices of Founding and Nonfounding Chief Executives of Human Service Organizations," Entrepreneurship Theory and Practice, , vol. 16(4), pages 31-40, July.
    15. Marius-Costel EÅžI, 2016. "A Theoretical Analysis of the Mission Statement Based on the Axiological Approach," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 4(4), pages 553-570, December.
    16. Nicolai PETROVSKY, 2011. "Measuring The Performance Of Federal Agencies And Programs In The Usa: An Overview And Some Reflections," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 17-26, June.
    17. Shafer, William E., 2008. "Ethical climate in Chinese CPA firms," Accounting, Organizations and Society, Elsevier, vol. 33(7-8), pages 825-835.
    18. Smith, Lisa & Rees, Patricia & Murray, Noel, 2016. "Turning entrepreneurs into intrapreneurs: Thomas Cook, a case-study," Tourism Management, Elsevier, vol. 56(C), pages 191-204.
    19. Andrea Pollio, 2020. "Making the silicon cape of Africa: Tales, theories and the narration of startup urbanism," Urban Studies, Urban Studies Journal Limited, vol. 57(13), pages 2715-2732, October.
    20. Sopiah ., 2013. "The Effect of Compensation toward Job Satisfaction and Job Performance of Outsourcing Employees of Syariah Banks in Malang Indonesai," International Journal of Learning and Development, Macrothink Institute, vol. 3(2), pages 77-91, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijocsr:v:2:y:2017:i:1:d:10.1186_s40991-017-0021-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.