IDEAS home Printed from https://ideas.repec.org/a/spr/comgts/v20y2023i1d10.1007_s10287-023-00481-z.html
   My bibliography  Save this article

Integration of inventory control, maintenance policy, and quality control for selling products under warranty

Author

Listed:
  • Ali Salmasnia

    (University of Qom)

  • Soudabeh Hajihaji

    (University of Qom)

  • Saeid Sharafi

    (University of Qom)

  • Mohammad Reza Maleki

    (Isfahan University of Technology)

Abstract

Since all production processes are not perfect, all products produced by a company may not meet the quality standards desired by its customers. Moreover, equipment breakdowns and failures during the production cycle can delay the production process. Consequently, it is necessary to integrate statistical process monitoring and maintenance decisions in conjunction with inventory control. Additionally, to remain competitive and maintain market share, successful manufacturers should be able to offer warranty services for their products, which impose additional costs during the post-sale period of the product. The goal of this study is to minimize the total costs incurred in both the pre-sale and the post-sale periods. To that end, an integrated model of inventory control, maintenance scheduling, and statistical process monitoring is proposed for products sold under the free minimal repair warranty policy. Three comparative analyses are conducted to evaluate the impact of incorporating warranty, accounting for process failure and statistical process monitoring as part of the model.

Suggested Citation

  • Ali Salmasnia & Soudabeh Hajihaji & Saeid Sharafi & Mohammad Reza Maleki, 2023. "Integration of inventory control, maintenance policy, and quality control for selling products under warranty," Computational Management Science, Springer, vol. 20(1), pages 1-36, December.
    • Handle: RePEc:spr:comgts:v:20:y:2023:i:1:d:10.1007_s10287-023-00481-z
    DOI: 10.1007/s10287-023-00481-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10287-023-00481-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10287-023-00481-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Panagiotidou, Sofia & Nenes, George, 2009. "An economically designed, integrated quality and maintenance model using an adaptive Shewhart chart," Reliability Engineering and System Safety, Elsevier, vol. 94(3), pages 732-741.
    2. Yin, Hui & Zhang, Guojun & Zhu, Haiping & Deng, Yuhao & He, Fei, 2015. "An integrated model of statistical process control and maintenance based on the delayed monitoring," Reliability Engineering and System Safety, Elsevier, vol. 133(C), pages 323-333.
    3. Da Wen & Pan Ershun & Wang Ying & Liao Wenzhu, 2016. "An economic production quantity model for a deteriorating system integrated with predictive maintenance strategy," Journal of Intelligent Manufacturing, Springer, vol. 27(6), pages 1323-1333, December.
    4. Jalal Taji & Hiwa Farughi & Hasan Rasay, 2023. "An integrated Markov chain model for the economic-statistical design of adaptive multivariate control charts and maintenance planning," European Journal of Industrial Engineering, Inderscience Enterprises Ltd, vol. 17(1), pages 1-28.
    5. Giri, B.C. & Dohi, T., 2007. "Inspection scheduling for imperfect production processes under free repair warranty contract," European Journal of Operational Research, Elsevier, vol. 183(1), pages 238-252, November.
    6. Sana, Shib Sankar, 2020. "Price competition between green and non green products under corporate social responsible firm," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Boumallessa, Zeineb & Chouikhi, Houssam & Elleuch, Mounir & Bentaher, Hatem, 2023. "Modeling and optimizing the maintenance schedule using dynamic quality and machine condition monitors in an unreliable single production system," Reliability Engineering and System Safety, Elsevier, vol. 235(C).
    2. Azimpoor, Samareh & Taghipour, Sharareh, 2021. "Joint inspection and product quality optimization for a system with delayed failure," Reliability Engineering and System Safety, Elsevier, vol. 215(C).
    3. Zhou, Wenhui & Zheng, Zhibin & Xie, Wei, 2017. "A control-chart-based queueing approach for service facility maintenance with energy-delay tradeoff," European Journal of Operational Research, Elsevier, vol. 261(2), pages 613-625.
    4. Liping Liu & Lining Jiang & Ding Zhang, 2017. "An integrated model of statistical process control and condition-based maintenance for deteriorating systems," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(11), pages 1452-1460, November.
    5. Le Wang & Zhen He & Shuguang He, 2023. "Quality differentiation and e‐tailer's choice between reselling and agency selling," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(6), pages 3518-3536, September.
    6. Xiang, Yisha, 2013. "Joint optimization of X¯ control chart and preventive maintenance policies: A discrete-time Markov chain approach," European Journal of Operational Research, Elsevier, vol. 229(2), pages 382-390.
    7. Puja Supakar & Amalesh Kumar Manna & Sanat Kumar Mahato & Asoke Kumar Bhunia, 2024. "Application of artificial bee colony algorithm on a green production inventory problem with preservation for deteriorating items in neutrosophic fuzzy environment," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 15(2), pages 672-686, February.
    8. Hasan Rasay & Seyed Mohammad Hadian & Farnoosh Naderkhani & Fariba Azizi, 2024. "Optimal condition based maintenance using attribute Bayesian control chart," Journal of Risk and Reliability, , vol. 238(4), pages 754-763, August.
    9. Pengfei Liu & Shasha Yu & Zigan Lin, 2023. "Supply chain decision based on green investment subsidy and risk aversion," PLOS ONE, Public Library of Science, vol. 18(11), pages 1-21, November.
    10. Abhijit Barman & Rubi Das & Pijus Kanti De & Shib Sankar Sana, 2021. "Optimal Pricing and Greening Strategy in a Competitive Green Supply Chain: Impact of Government Subsidy and Tax Policy," Sustainability, MDPI, vol. 13(16), pages 1-20, August.
    11. Liu, Jiqiong & Yuan, Rui & Feng, Shuai, 2023. "Whether to offer return-freight insurance or open a physical showroom: A strategic analysis of an online retailer’s decisions," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    12. Md. Abdul Hakim & Ibrahim M. Hezam & Adel Fahad Alrasheedi & Jeonghwan Gwak, 2022. "Pricing Policy in an Inventory Model with Green Level Dependent Demand for a Deteriorating Item," Sustainability, MDPI, vol. 14(8), pages 1-16, April.
    13. Haijun Chen & Qi Xu, 2025. "Exclusivity Under Different Vertical Structures in Online Platforms With Network Effects," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 46(3), pages 1792-1815, April.
    14. Ho, Linda Lee & Trindade, Anderson Laécio Galindo, 2009. "Economic design of an X chart for short-run production," International Journal of Production Economics, Elsevier, vol. 120(2), pages 613-624, August.
    15. Heydari, Jafar & Momeni, Behnam, 2021. "Retailers’ coalition and quantity discounts under demand uncertainty," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    16. Yifan Xie & Yingkai Fang & Dengjun Zhang, 2022. "How Environmental Performance Affects Financial Performance in the Food Industry: A Global Outlook," Sustainability, MDPI, vol. 14(4), pages 1-18, February.
    17. Khorshidvand, Behrooz & Soleimani, Hamed & Sibdari, Soheil & Seyyed Esfahani, Mir Mehdi, 2021. "Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    18. Yaser Sobhanifard & Seyed Mohammad Saleh Hashemi Apourvari, 2022. "Environmental sustainable development through modeling and ranking of influential factors of reference groups on consumer behavior of green products: The case of Iran," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(5), pages 1294-1312, October.
    19. Priyamvada & Prerna Gautam & Aditi Khanna, 2021. "Sustainable production strategies for deteriorating and imperfect quality items with an investment in preservation technology," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(5), pages 910-918, October.
    20. Wenyi Du & Huimin Wang, 2022. "Operation decision of competitive mining supply chain based on social responsibility," PLOS ONE, Public Library of Science, vol. 17(12), pages 1-19, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:comgts:v:20:y:2023:i:1:d:10.1007_s10287-023-00481-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.