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An approximation for multi-server queues with deterministic reneging times

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  • Wei Xiong
  • Tayfur Altiok

Abstract

This work was motivated by the timeout mechanism used in managing application servers in transaction processing environments. In such systems, a customer who stays in the queue longer than the timeout period is lost. We modeled a server node with a timeout threshold as a multi-server queue with Poisson arrivals, general service time distribution and deterministic reneging times. We proposed a scaling approach, and a fast and accurate approximation for the expected waiting time in the queue. Copyright Springer Science+Business Media, LLC 2009

Suggested Citation

  • Wei Xiong & Tayfur Altiok, 2009. "An approximation for multi-server queues with deterministic reneging times," Annals of Operations Research, Springer, vol. 172(1), pages 143-151, November.
    • Handle: RePEc:spr:annopr:v:172:y:2009:i:1:p:143-151:10.1007/s10479-009-0534-3
    DOI: 10.1007/s10479-009-0534-3
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    References listed on IDEAS

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    Cited by:

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