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The effect of use, task technology-fit, user satisfaction on performance of the Kimia Farma Pharmacy employees in Yogyakarta business unit

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  • Adhitya Mahatva Yodha

    (Master of Management, Universitas Muhammadiyah Yogyakarya Indonesia Jl. Brawijaya, Geblagan, Tamantirto. Kec. Kasihan, Kabupaten Bantul, Daerah Istimewa Yogyakarta, Indonesia)

  • Nuryakin

    (Master of Management, Universitas Muhammadiyah Yogyakarya Indonesia Jl. Brawijaya, Geblagan, Tamantirto. Kec. Kasihan, Kabupaten Bantul, Daerah Istimewa Yogyakarta, Indonesia)

  • Arni Suwanti

    (Master of Management, Universitas Muhammadiyah Yogyakarya Indonesia Jl. Brawijaya, Geblagan, Tamantirto. Kec. Kasihan, Kabupaten Bantul, Daerah Istimewa Yogyakarta, Indonesia)

Abstract

This study aims to determine the effect of the use of information technology on employee performance, which is mediated by user satisfaction and the suitability of technology tasks. Respondents in this study were employees of PT Kimia Farma Pharmacy Yogyakarta Business Unit. The sample used was 110 respondents, with a quantitative method using SEM and AMOS. From the data that has been tested and collected, the results of this study indicate that the use of information technology has a significant positive effect on employee performance and task-technology fit. User satisfaction and task-technology fit do not mediate the positive and insignificant effects of using information technology on employee performance. User satisfaction has no positive effect on performance and is insignificant. Task-technology fit has a positive effect on performance. Key Words:Use of Information Technology, User Satisfaction, Task-technology fit, Performance

Suggested Citation

  • Adhitya Mahatva Yodha & Nuryakin & Arni Suwanti, 2023. "The effect of use, task technology-fit, user satisfaction on performance of the Kimia Farma Pharmacy employees in Yogyakarta business unit," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(1), pages 48-56, January.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:1:p:48-56
    DOI: 10.20525/ijrbs.v12i1.2310
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    References listed on IDEAS

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    1. John D'Ambra & Concepción S. Wilson & Shahriar Akter, 2013. "Application of the task-technology fit model to structure and evaluate the adoption of E-books by Academics," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(1), pages 48-64, January.
    2. John D'Ambra & Concepción S. Wilson & Shahriar Akter, 2013. "Application of the task‐technology fit model to structure and evaluate the adoption of E‐books by Academics," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(1), pages 48-64, January.
    3. Stacie Petter & William DeLone & Ephraim McLean, 2008. "Measuring information systems success: models, dimensions, measures, and interrelationships," European Journal of Information Systems, Taylor & Francis Journals, vol. 17(3), pages 236-263, June.
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