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Hotel Employees and Corporate Social Responsibility: The Case of Portorož, Slovenia

Author

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  • Tanja Planinc

    (University of Primorska, Faculty of Tourism Studies – Turistica, Slovenia)

  • Zorana Medaric

    (University of Primorska, Faculty of Tourism Studies – Turistica, Slovenia)

  • Kristina Bogataj

    (University of Primorska, Faculty of Tourism Studies – Turistica, Slovenia)

Abstract

Corporate social responsibility has been widely researched in recent decades across different industries. This paper attempts to explore the social aspects of corporate social responsibility in the hotel industry, focusing on the awareness of CSR of employees in the selected case-study of a hotel company in Portorož, Slovenia. Specifically, their awareness of CSR activities oriented towards the local community was researched. A questionnaire survey was conducted among employees, investigating their awareness of the hotel company’s attitude towards the local community. Results show that it is crucial for employees to be employed in a company that participates in the development of a local community. However, they often do not know how their employer carries out activities that are related to the social aspects of corporate social responsibility.

Suggested Citation

  • Tanja Planinc & Zorana Medaric & Kristina Bogataj, 2020. "Hotel Employees and Corporate Social Responsibility: The Case of Portorož, Slovenia," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 111-116.
    • Handle: RePEc:prp:jattij:v:13:y:2020:i:1:p:111-116
    DOI: 10.26493/2335-4194.13.111-116
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    References listed on IDEAS

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    1. Font, Xavier & Walmsley, Andreas & Cogotti, Sara & McCombes, Lucy & Häusler, Nicole, 2012. "Corporate social responsibility: The disclosure–performance gap," Tourism Management, Elsevier, vol. 33(6), pages 1544-1553.
    2. Vinod Sasidharan & Dejan Krizaj, 2018. "Tourism Ecolabels and Social Sustainability: Challenges and Innovations from a Slovene Perspective," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 11(1), pages 19-29.
    3. Lee, Eun Mi & Park, Seong-Yeon & Lee, Hyun Jung, 2013. "Employee perception of CSR activities: Its antecedents and consequences," Journal of Business Research, Elsevier, vol. 66(10), pages 1716-1724.
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