The emotion storyboard: A method to examine social judgments of emotion
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DOI: 10.1371/journal.pone.0249294
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- Grandey, Alicia A. & Fisk, Glenda M. & Mattila, Anna S. & Jansen, Karen J. & Sideman, Lori A., 2005. "Is "service with a smile" enough? Authenticity of positive displays during service encounters," Organizational Behavior and Human Decision Processes, Elsevier, vol. 96(1), pages 38-55, January.
- Eric Luis Uhlmann & Victoria Brescoll, 2008. "Can an Angry Woman Get Ahead? Status Conferral, Gender, and Expression of Emotion in the Workplace," Post-Print hal-00516598, HAL.
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