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Perceived usefulness and effectiveness of a MOOC on healthcare during the pandemic

Author

Listed:
  • José Miguel Padilha

    (Escola Superior de Enfermagem do Porto)

  • Celeste Bastos

    (Center for Health Technology and Services Research - CINTESIS@RISE)

  • Francisco Vieira

    (Escola Superior de Enfermagem do Porto
    Universidade de Trás-os-Montes e Alto Douro)

  • Paulo Machado

    (Center for Health Technology and Services Research - CINTESIS@RISE)

  • Ana Leonor Ribeiro

    (Center for Health Technology and Services Research - CINTESIS@RISE)

  • Pedro Cabral

    (Unidade de Computação Científica)

  • Margarida Abreu

    (Center for Health Technology and Services Research - CINTESIS@RISE)

Abstract

The COVID-19 pandemic has posed significant constraints to healthcare professionals in accessing evidence-based and certified education. This has highlighted the need for massive open online courses (MOOCs), considering their flexibility in digital access and time management. This study aimed to assess the intention of healthcare professionals to use a MOOC in lifelong learning during a pandemic outbreak and its effectiveness in knowledge retention. A descriptive study was conducted involving 2629 participants enrolled in a COVID-19-related open-access MOOC who agreed to participate in this study. A validated questionnaire was applied to collect the data. Data were processed and analysed using descriptive and inferential statistics. The study revealed the existence of certified trainees and non-certified explorers. The MOOC was useful to the healthcare professionals’ lifelong training (mean of 4.4 in 5) and perceived ease of use (mean of 4.4 in 5), with most professionals intending to continue using lifelong training (mean of 4.4 in 5). Moreover, participants reported high levels of satisfaction (4.5 in 5). The analysis of the mean score of the initial and final assessment per participant showed statistically significant differences (t795 = 58.5; P

Suggested Citation

  • José Miguel Padilha & Celeste Bastos & Francisco Vieira & Paulo Machado & Ana Leonor Ribeiro & Pedro Cabral & Margarida Abreu, 2025. "Perceived usefulness and effectiveness of a MOOC on healthcare during the pandemic," Palgrave Communications, Palgrave Macmillan, vol. 12(1), pages 1-9, December.
    • Handle: RePEc:pal:palcom:v:12:y:2025:i:1:d:10.1057_s41599-025-05057-7
    DOI: 10.1057/s41599-025-05057-7
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    References listed on IDEAS

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    1. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    2. Ignacio Despujol & Linda Castañeda & Carlos Turró, 2022. "What Does the Data Say about Effective University Online Internships? The Universitat Politècnica de València Experience Using MOOC during COVID-19 Lockdown," Sustainability, MDPI, vol. 14(1), pages 1-12, January.
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