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Stress Management in Service Sector: A Case Study of Life Insurance Corporation of India

Author

Listed:
  • Sanjay Bahl

    (Sai Institute of Management, India)

Abstract

The paper attempts to undertake an in-depth analysis of stressors and their management in Life Insurance Corporation, Jammu. The broad objectives of the study are: to estimate stress at different levels of authority, in organization; to study the causes of stress; to study and suggest various mechanisms for regulating stress in the organization for better organizational performance. The study revealed that Stress Management at individual level contributes more towards overall management of stress. Though employees do understand the value of exercise, games, walking in contributing significantly towards managing stress at the individual level, the finding report that exercise is not taken seriously by the respondents. However, it is heartening to note that employees at their individual level have been able to comparatively manage the stress in better manner as compared to the organizational efforts and interventions.

Suggested Citation

  • Sanjay Bahl, 2016. "Stress Management in Service Sector: A Case Study of Life Insurance Corporation of India," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 5(3), pages 137-148, August.
  • Handle: RePEc:ods:journl:v:5:y:2016:i:3:p:137-148
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    File URL: http://www.jami.org.ua/Papers/JAMI_5_3_137-148.pdf
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    References listed on IDEAS

    as
    1. Alireza Rajabipoor Meybodi, 2012. "Identifying and ranking effective factors on organizational commitment of employees using MADM techniques," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 1(1), pages 45-51.
    2. Katherine B. Kozak, 2012. "Specifics of the management psychology in Ukrainian business," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 1(3), pages 364-368.
    3. Kateryna T. Svieshnikova & Kseniia R. Lavrova, 2014. "World Practice of Internet Insurance: Incipience, Current Status and Perspectives," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 3(2), pages 95-99.
    4. Claudia Grigore, 2012. "From The Assembly Line To Working With People: Emotion Management," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 1(4), pages 400-405.
    5. Michaela Sirková & Viktória Ali Taha & Martina Ferencová, 2014. "An Impact of Continuing Education on Employees in Slovak Companies," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 3(3), pages 170-178.
    6. Anatoliy G. Goncharuk, 2014. "Measuring Enterprise Performance to Achieve Managerial Goals," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 3(1), pages 8-14.
    7. Ibrahim A. M. Alsharf, 2015. "Performance Management in Healthcare," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 4(1), pages 45-52.
    8. Narzia Florin, 2014. "Employee and Customer Satisfaction through the Efficient Call Management Centre: An Overview," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 3(3), pages 133-145.
    Full references (including those not matched with items on IDEAS)

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    Keywords

    stress; management; employees; organization; insurance;

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