The Impact of Country-of-Origin, Ethnocentrism and Animosity on Product Evaluation: Evidence from Romania
Purpose: The aim of the research is to identify whether product country image influences consumption patterns and purchase decisions of Romanian consumers, as well as to identify stereotypes regarding foreign products. Furthermore, the study aims to provide clear evidence regarding Romanian consumersâ€™ ethnocentric tendencies and the countries towards which they exhibit animosity feelings. Research Methodology/Approach: Quantitative data collection method applied on Romanian consumers, with a sample consisting of 150 respondents, living in Bucharest, answering a tested self-administered questionnaire based on the CETSCALE. Findings: The results of the research show that country of origin impacts product evaluation, with a significantly high difference between domestic products (Romania) and those from three foreign countries (Russia, Hungary and South Korea). The results suggest that the level of consumer ethnocentrism is low among Romanians, but they do exhibit certain animosity tendencies towards Russia and Hungary with substantive demographic differences identified. Originality/value: The research is the first of its kind conducted among Romanians, adding knowledge to the country-of-origin topic, as well as regarding consumer ethnocentrism and animosity issues. Practical implications: This research is of interest to those looking to export to Romania. It provides clear insight regarding the Romanian consumersâ€™ perceptions regarding foreign products, their ethnocentric tendencies and the potential animosity feelings that they are exhibiting. Furthermore, it offers an useful tool for market segmentation.
Volume (Year): 1 (2013)
Issue (Month): 2 (August)
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- Peeter W J Verlegh, 2007. "Home country bias in product evaluation: the complementary roles of economic and socio-psychological motives," Journal of International Business Studies, Palgrave Macmillan, vol. 38(3), pages 361-373, May.
- Siew Meng Leong & Joseph A Cote & Swee Hoon Ang & Soo Jiuan Tan & Kwon Jung & Ah Keng Kau & Chanthika Pornpitakpan, 2008. "Understanding consumer animosity in an international crisis: nature, antecedents, and consequences," Journal of International Business Studies, Palgrave Macmillan, vol. 39(6), pages 996-1009, September.
- Warren J Bilkey & Erik Nes, 1982. "Country-of-Origin Effects on Product Evaluations," Journal of International Business Studies, Palgrave Macmillan, vol. 13(1), pages 89-100, March.
- George Balabanis & Adamantios Diamantopoulos & Rene Dentiste Mueller & T C Melewar, 2001. "The Impact of Nationalism, Patriotism and Internationalism on Consumer Ethnocentric Tendencies," Journal of International Business Studies, Palgrave Macmillan, vol. 32(1), pages 157-175, March.
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