IDEAS home Printed from https://ideas.repec.org/a/jfr/jms111/v9y2018i4p22-36.html

How Organizational Culture Affects Employee(s) Work Engagement in the Insurance Industries in Ghana: An Ambidextrous Approach [AAA]

Author

Listed:
  • Aphu Elvis Selase
  • Xinhai Lu
  • Ekor Sophia Enyonam Abla

Abstract

The study assessed how organizational culture affects employee work engagement in the insurance industries in Ghana. A cross sectional survey design was used to purposively sample one hundred and sixty-one (161) employees from two leading insurance companies ambidextrously. The Pearson Product Moment Correlation and Independent t-test were the statistical tools used to test the three hypotheses of the study. The results of the study revealed that, there is a positive significant relationship between organizational culture and employee work engagement. Again it was established that managers are more likely to be engaged on their job than non-managers and gender has no significant influence on engagement levels. The study therefore concluded that, to increase employee work engagement, organizations must adopt a favorable culture. Therefore we recommend that organizations should maintain and sustain favorable culture in order to increase the level of employees work engagement.

Suggested Citation

  • Aphu Elvis Selase & Xinhai Lu & Ekor Sophia Enyonam Abla, 2018. "How Organizational Culture Affects Employee(s) Work Engagement in the Insurance Industries in Ghana: An Ambidextrous Approach [AAA]," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 9(4), pages 22-36, November.
  • Handle: RePEc:jfr:jms111:v:9:y:2018:i:4:p:22-36
    DOI: 10.5430/jms.v9n4p22
    as

    Download full text from publisher

    File URL: https://www.sciedu.ca/journal/index.php/jms/article/view/14239/8843
    Download Restriction: no

    File URL: https://www.sciedu.ca/journal/index.php/jms/article/view/14239
    Download Restriction: no

    File URL: https://libkey.io/10.5430/jms.v9n4p22?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. E.C. Martins & F. Terblanche, 2003. "Building organisational culture that stimulates creativity and innovation," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 6(1), pages 64-74, March.
    2. Edgar H. Schein, 1990. "Organizational Culture: What it is and How to Change it," Palgrave Macmillan Books, in: Paul Evans & Yves Doz & André Laurent (ed.), Human Resource Management in International Firms, chapter 0, pages 56-82, Palgrave Macmillan.
    3. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ahmad Nizam Bin Mohd Yusof & Shamsul Azren Mohd Syukur & Nur Aizureen Anwar & Zarina Abdul Munir & Ruzita Manshor & Muna Wadhiha Mohd Fauzi & Kamaruzaman Kamis, 2024. "Assessing the Effects of Organizational Culture on the Connection Between Innovation in Organizations and Human Resource Management," Information Management and Business Review, AMH International, vol. 16(3), pages 56-66.
    2. Tabesh, Pooya & Mousavidin, Elham & Hasani, Sona, 2019. "Implementing big data strategies: A managerial perspective," Business Horizons, Elsevier, vol. 62(3), pages 347-358.
    3. Xana Mader & Joana Santos & Gabriela Gonçalves, 2018. "Job Satisfaction In A Tourist Resort In Portugal," Journal of Tourism, Sustainability and Well-being, CinTurs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 6(3), pages 314-325.
    4. Serdar Çop & Victor Oluwafemi Olorunsola & Uju Violet Alola, 2021. "Achieving environmental sustainability through green transformational leadership policy: Can green team resilience help?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 671-682, January.
    5. Onintze Letona-Ibañez & Silvia Martinez-Rodriguez & Nuria Ortiz-Marques & Maria Carrasco & Alejandro Amillano, 2021. "Job Crafting and Work Engagement: The Mediating Role of Work Meaning," IJERPH, MDPI, vol. 18(10), pages 1-15, May.
    6. Paula van Dommelen & Jennifer K Coffeng & Hidde P van der Ploeg & Allard J van der Beek & Cécile R L Boot & Ingrid J M Hendriksen, 2016. "Objectively Measured Total and Occupational Sedentary Time in Three Work Settings," PLOS ONE, Public Library of Science, vol. 11(3), pages 1-13, March.
    7. Stefan Köngeter & Timo Schreiner, 2023. "Towards Inclusion: Systemic Change Through Organizational Education," Social Inclusion, Cogitatio Press, vol. 11(2), pages 115-123.
    8. Qian Zhixin & Andi Tamsang Andi Kele & Ang Hong Loong, 2025. "The Impact of Work-life Integration Flexibility and Authentic Leadership on Work Engagement: The Mediating Role of Basic Psychological Needs among Malaysian Academicians," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(6), pages 2504-2533, June.
    9. Muhammad Shakeel Aslam & Ahmad Qammar & Qainat Nawaz & Farhan Ahmed, 2026. "Leveraging Learning Organization to Foster Ambidextrous Innovation Through Work Engagement," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(1), pages 298-324, February.
    10. Viktoria Maria Baumeister & Leonie Petra Kuen & Maike Bruckes & Gerhard Schewe, 2021. "The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis," SAGE Open, , vol. 11(4), pages 21582440211, November.
    11. Adamonienė Rūta & Litavniece Lienite & Ruibytė Laima & Viduolienė Evelina, 2021. "Influence of individual and organisational variables on the perception of organisational values," Engineering Management in Production and Services, Sciendo, vol. 13(2), pages 7-17, June.
    12. Shilei Zhang & Rui Shi & Liping Yun & Xuefei Li & Yun Wang & Hongbin He & Danmin Miao, 2015. "Self-regulation and Study-Related Health Outcomes: A Structural Equation Model of Regulatory Mode Orientations, Academic Burnout and Engagement Among University Students," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 123(2), pages 585-599, September.
    13. Firican Diana Andreea, 2022. "The Influence of Hofstede’s Cultural Dimensions on Attitude Towards Change and Innovation in Oganizations," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 16(1), pages 509-518, August.
    14. Umair Ahmed & Abdul Halim Abdul Majid & Md Lazim Mohd Zin, 2016. "Meaningful Work and Work Engagement: A Relationship Demanding Urgent Attention," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(8), pages 116-122, August.
    15. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    16. Ginés D. López-García & María Carrasco-Poyatos & Rafael Burgueño & Antonio Granero-Gallegos, 2023. "Relationships Between Needs Satisfaction and the Quality of Motivation With Academic Engagement in Pre-Service Physical Education Teachers," SAGE Open, , vol. 13(3), pages 21582440231, September.
    17. Stefan Köngeter & Timo Schreiner, 2023. "Towards Inclusion: Systemic Change Through Organizational Education," Social Inclusion, Cogitatio Press, vol. 11(2), pages 115-123.
    18. Jari J. Hakanen & Petri Rouvinen & Ilkka Ylhäinen, 2021. "The Impact of Work Engagement on Future Occupational Rankings, Wages, Unemployment, and Disability Pensions—A Register-Based Study of a Representative Sample of Finnish Employees," Sustainability, MDPI, vol. 13(4), pages 1-19, February.
    19. Ismail Juma Ismail, 2026. "Innovation-driven entrepreneurial design: examining the mediating effect of innovative culture on innovation capabilities and innovation performance," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 16(1), pages 1-12, December.
    20. Hannah Muzee & James Kizza & George Mulingi Mugabe, 2021. "Organizational Compassion and Employee Engagement in Virtual Work Environments during Covid-19 Lockdown in Uganda and Rwanda," International Journal of Management, Knowledge and Learning, ToKnowPress, vol. 10, pages 127-137.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jfr:jms111:v:9:y:2018:i:4:p:22-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Jenny Zhang (email available below). General contact details of provider: http://jms.sciedupress.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.