IDEAS home Printed from https://ideas.repec.org/a/inm/ormnsc/v68y2022i3p2003-2015.html
   My bibliography  Save this article

Curbing the Opioid Epidemic at Its Root: The Effect of Provider Discordance After Opioid Initiation

Author

Listed:
  • Katherine Bobroske

    (Centre for Health Leadership & Enterprise, Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom; Evolent Health, Arlington, Virginia 22203)

  • Michael Freeman

    (INSEAD, 138676 Singapore)

  • Lawrence Huan

    (Centre for Health Leadership & Enterprise, Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom)

  • Anita Cattrell

    (Evolent Health, Arlington, Virginia 22203)

  • Stefan Scholtes

    (Centre for Health Leadership & Enterprise, Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom)

Abstract

Although medical research has addressed the clinical management of chronic opioid users, little is known about how operational interventions shortly after opioid initiation can impact a patient’s likelihood of long-term opioid use. Using a nationwide U.S. database of medical and pharmaceutical claims, we investigate the care delivery process at the most common entry point to opioid use: the primary care setting. For patients who return to primary care for a follow-up appointment within 30 days of opioid initiation, we ask who should revisit and potentially revise the opioid-based treatment plan: the initial prescriber (provider concordance) or an alternate clinician (provider discordance)? First, using a fully controlled logistic model, we find that provider discordance reduces the likelihood of long-term opioid use 12 months after opioid initiation by 31% (95% Confidence Interval: [18%, 43%]). Both the instrumental variable analysis technique and propensity-score matching (utilizing the minimum-bias estimator approach) account for omitted variable bias and indicate that this is a conservative estimate of the true causal effect. Second, looking at patient activities immediately after the follow-up appointment, we find that this long-term reduction is at least partially explained by an immediate reduction in opioids prescribed after the follow-up appointment. Third, the data suggest that the benefit associated with provider discordance remains significant regardless of whether the patient’s initial prescriber was their regular primary care provider or another clinician. Overall, our analysis indicates that systematic, operational changes in the early stages of managing new opioid patients may offer a promising, and hitherto overlooked, opportunity to curb the opioid epidemic.

Suggested Citation

  • Katherine Bobroske & Michael Freeman & Lawrence Huan & Anita Cattrell & Stefan Scholtes, 2022. "Curbing the Opioid Epidemic at Its Root: The Effect of Provider Discordance After Opioid Initiation," Management Science, INFORMS, vol. 68(3), pages 2003-2015, March.
  • Handle: RePEc:inm:ormnsc:v:68:y:2022:i:3:p:2003-2015
    DOI: 10.1287/mnsc.2021.4252
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/mnsc.2021.4252
    Download Restriction: no

    File URL: https://libkey.io/10.1287/mnsc.2021.4252?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Carri W. Chan & Linda V. Green & Suparerk Lekwijit & Lijian Lu & Gabriel Escobar, 2019. "Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units," Management Science, INFORMS, vol. 65(2), pages 751-775, February.
    2. Turgay Ayer & Oguzhan Alagoz & Natasha K. Stout, 2012. "OR Forum---A POMDP Approach to Personalize Mammography Screening Decisions," Operations Research, INFORMS, vol. 60(5), pages 1019-1034, October.
    3. Daniel L. Millimet & Rusty Tchernis, 2013. "Estimation Of Treatment Effects Without An Exclusion Restriction: With An Application To The Analysis Of The School Breakfast Program," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 28(6), pages 982-1017, September.
    4. Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2013. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," Organization Science, INFORMS, vol. 24(5), pages 1539-1557, October.
    5. Black, Dan A. & Smith, J.A.Jeffrey A., 2004. "How robust is the evidence on the effects of college quality? Evidence from matching," Journal of Econometrics, Elsevier, vol. 121(1-2), pages 99-124.
    6. Carri W. Chan & Vivek F. Farias & Nicholas Bambos & Gabriel J. Escobar, 2012. "Optimizing Intensive Care Unit Discharge Decisions with Patient Readmissions," Operations Research, INFORMS, vol. 60(6), pages 1323-1341, December.
    7. Ray Reagans & Linda Argote & Daria Brooks, 2005. "Individual Experience and Experience Working Together: Predicting Learning Rates from Knowing Who Knows What and Knowing How to Work Together," Management Science, INFORMS, vol. 51(6), pages 869-881, June.
    8. Paul S. Clarke & Frank Windmeijer, 2012. "Instrumental Variable Estimators for Binary Outcomes," Journal of the American Statistical Association, Taylor & Francis Journals, vol. 107(500), pages 1638-1652, December.
    9. Rosenbaum, Paul R., 2005. "Heterogeneity and Causality: Unit Heterogeneity and Design Sensitivity in Observational Studies," The American Statistician, American Statistical Association, vol. 59, pages 147-152, May.
    10. Enno Siemsen & Aleda V. Roth & Sridhar Balasubramanian & Gopesh Anand, 2009. "The Influence of Psychological Safety and Confidence in Knowledge on Employee Knowledge Sharing," Manufacturing & Service Operations Management, INFORMS, vol. 11(3), pages 429-447, April.
    11. Robert A. Shumsky & Edieal J. Pinker, 2003. "Gatekeepers and Referrals in Services," Management Science, INFORMS, vol. 49(7), pages 839-856, July.
    12. Claire Senot, 2019. "Continuity of Care and Risk of Readmission: An Investigation into the Healthcare Journey of Heart Failure Patients," Production and Operations Management, Production and Operations Management Society, vol. 28(8), pages 2008-2030, August.
    13. Vishal Ahuja & Carlos A. Alvarez & Bradley R. Staats, 2020. "Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 1088-1106, September.
    14. Heckman, James, 2013. "Sample selection bias as a specification error," Applied Econometrics, Russian Presidential Academy of National Economy and Public Administration (RANEPA), vol. 31(3), pages 129-137.
    15. Michael Freeman & Nicos Savva & Stefan Scholtes, 2017. "Gatekeepers at Work: An Empirical Analysis of a Maternity Unit," Management Science, INFORMS, vol. 63(10), pages 3147-3167, October.
    16. Alison Wood Brooks & Francesca Gino & Maurice E. Schweitzer, 2015. "Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence," Management Science, INFORMS, vol. 61(6), pages 1421-1435, June.
    17. John P. Dickerson & Ariel D. Procaccia & Tuomas Sandholm, 2019. "Failure-Aware Kidney Exchange," Management Science, INFORMS, vol. 65(4), pages 1768-1791, April.
    18. Bradley R. Staats & Diwas S. KC & Francesca Gino, 2018. "Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience," Management Science, INFORMS, vol. 64(2), pages 804-824, February.
    19. Wallace J. Hopp & Jun Li & Guihua Wang, 2018. "Big Data and the Precision Medicine Revolution," Production and Operations Management, Production and Operations Management Society, vol. 27(9), pages 1647-1664, September.
    20. Ludwig Kuntz & Stefan Scholtes & Sandra Sülz, 2019. "Separate and Concentrate: Accounting for Patient Complexity in General Hospitals," Management Science, INFORMS, vol. 67(6), pages 2482-2501, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vishal Ahuja & Carlos A. Alvarez & Bradley R. Staats, 2020. "Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 1088-1106, September.
    2. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
    3. Kraig Delana & Sarang Deo & Kamalini Ramdas & Ganesh-Babu B. Subburaman & Thulasiraj Ravilla, 2023. "Multichannel Delivery in Healthcare: The Impact of Telemedicine Centers in Southern India," Management Science, INFORMS, vol. 69(5), pages 2568-2586, May.
    4. Rocio Bonet & Fabrizio Salvador, 2017. "When the Boss Is Away: Manager–Worker Separation and Worker Performance in a Multisite Software Maintenance Organization," Organization Science, INFORMS, vol. 28(2), pages 244-261, April.
    5. Diwas S. KC & Bradley R. Staats & Maryam Kouchaki & Francesca Gino, 2020. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance," Management Science, INFORMS, vol. 66(10), pages 4397-4416, October.
    6. Zeynep Akşin & Sarang Deo & Jónas Oddur Jónasson & Kamalini Ramdas, 2021. "Learning from Many: Partner Exposure and Team Familiarity in Fluid Teams," Management Science, INFORMS, vol. 67(2), pages 854-874, February.
    7. Ludwig Kuntz & Stefan Scholtes & Sandra Sülz, 2019. "Separate and Concentrate: Accounting for Patient Complexity in General Hospitals," Management Science, INFORMS, vol. 67(6), pages 2482-2501, June.
    8. Mirko Kremer & Francis de Véricourt, 2022. "Mismanaging diagnostic accuracy under congestion," ESMT Research Working Papers ESMT-22-01, ESMT European School of Management and Technology.
    9. Berg Claudia & Emran M. Shahe, 2020. "Microfinance and Vulnerability to Seasonal Famine in a Rural Economy: Evidence from Monga in Bangladesh," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 20(3), pages 1-36, July.
    10. Michael Freeman & Susan Robinson & Stefan Scholtes, 2021. "Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department," Management Science, INFORMS, vol. 67(7), pages 4209-4232, July.
    11. Carri W. Chan & Vivek F. Farias & Gabriel J. Escobar, 2017. "The Impact of Delays on Service Times in the Intensive Care Unit," Management Science, INFORMS, vol. 63(7), pages 2049-2072, July.
    12. Eliasson, Kent, 2006. "The Role of Ability in Estimating the Returns to College Choice: New Swedish Evidence," Umeå Economic Studies 691, Umeå University, Department of Economics.
    13. Robert S. Huckman & Bradley R. Staats, 2011. "Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance," Manufacturing & Service Operations Management, INFORMS, vol. 13(3), pages 310-328, July.
    14. Banerjee, Soumendra Nath & Roy, Jayjit & Yasar, Mahmut, 2021. "Exporting and pollution abatement expenditure: Evidence from firm-level data," Journal of Environmental Economics and Management, Elsevier, vol. 105(C).
    15. Jeffrey Smith & Arthur Sweetman, 2016. "Viewpoint: Estimating the causal effects of policies and programs," Canadian Journal of Economics, Canadian Economics Association, vol. 49(3), pages 871-905, August.
    16. Inwoo Nam & Thomas S. Gruca & Roger Tracy, 2010. "The Effects of Competition on Referral Alliances of Professional Service Firms," Organization Science, INFORMS, vol. 21(1), pages 216-231, February.
    17. Berg Claudia & Emran Shahe & Shilpi Forhad, 2020. "Microfinance and Moneylenders: Long-run Effects of MFIs on Informal Credit Market in Bangladesh," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 20(3), pages 1-35, July.
    18. Richard Blundell & Lorraine Dearden & Barbara Sianesi, 2003. "Evaluating the impact of education on earnings in the UK: Models, methods and results from the NCDS," IFS Working Papers W03/20, Institute for Fiscal Studies.
    19. Hessam Bavafa & Jónas Oddur Jónasson, 2021. "The Variance Learning Curve," Management Science, INFORMS, vol. 67(5), pages 3104-3116, May.
    20. Suhonen, Tuomo, 2013. "Are there returns from university location in a state-funded university system?," Regional Science and Urban Economics, Elsevier, vol. 43(3), pages 465-478.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ormnsc:v:68:y:2022:i:3:p:2003-2015. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.