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The stimulus of factors in implementing the e-governance concept in Namibia

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  • Laizah Sashah Mutasa

    (Cape Peninsula University of Technology, South Africa)

  • Tiko Iyamu

    (Cape Peninsula University of Technology, South Africa)

Abstract

This paper reports on a case study where the Namibian environment is used to gain deeper understanding of the factors that influence e-governance and how those factors manifest themselves. This study is motivated by the continuous challenges that are encountered by many African countries, either in the development or implementation or both, of the e-governance solution. The interpretivist approach was employed, and qualitative data were gathered using the semi-structured interview technique. Activity theory was used as a lens to guide the analysis of the data, from which six factors were found to influence the implementation of e-governance in the country. The factors are know-how; requirements of both technical and non-technical components; political-will, which draws on power to make decisions; heterogeneity; a repertoire of actors-power relationship; and governance, which includes standards, policies, and principles. The empiricism nature of the study boosts knowledgeability of the challenges that hinder implementation of the solution, which in-turn affect service delivery.

Suggested Citation

  • Laizah Sashah Mutasa & Tiko Iyamu, 2023. "The stimulus of factors in implementing the e-governance concept in Namibia," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 15(1), pages 1-18, January.
    • Handle: RePEc:igg:jskd00:v:15:y:2023:i:1:p:1-18
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    References listed on IDEAS

    as
    1. Abhijit Banerjee & Esther Duflo & Clément Imbert & Santhosh Mathew & Rohini Pande, 2020. "E-governance, Accountability, and Leakage in Public Programs: Experimental Evidence from a Financial Management Reform in India," American Economic Journal: Applied Economics, American Economic Association, vol. 12(4), pages 39-72, October.
    2. Shouzhi Xia, 2017. "E-Governance and Political Modernization: An Empirical Study Based on Asia from 2003 to 2014," Administrative Sciences, MDPI, vol. 7(3), pages 1-14, July.
    3. Dongxiao Gu & Salman Khan & Ikram Ullah Khan & Safeer Ullah Khan & Yi Xie & Xingguo Li & Gongrang Zhang, 2021. "Assessing the Adoption of e-Health Technology in a Developing Country: An Extension of the UTAUT Model," SAGE Open, , vol. 11(3), pages 21582440211, August.
    4. Laizah Sashah Mutasa & Tiko Iyamu, 2021. "Conceptualizing The Integration of eHealth With eGovernance in a Developing Country," Information Resources Management Journal (IRMJ), IGI Global, vol. 34(3), pages 64-78, July.
    5. Thays A. Oliveira & Miquel Oliver & Helena Ramalhinho, 2020. "Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain," Sustainability, MDPI, vol. 12(7), pages 1-21, April.
    6. Tiko Iyamu, 2020. "Examining E-Government Enabling of E-Health Service Through the Lens of Structuration Theory," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 12(3), pages 26-40, July.
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