IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i7p2926-d342271.html
   My bibliography  Save this article

Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain

Author

Listed:
  • Thays A. Oliveira

    (Department of Information and Communication Technologies, Universitat Pompeu Fabra, Edifici Tànger, 122-140, 08018 Barcelona, Spain)

  • Miquel Oliver

    (Department of Information and Communication Technologies, Universitat Pompeu Fabra, Edifici Tànger, 122-140, 08018 Barcelona, Spain)

  • Helena Ramalhinho

    (Department of Economics and Business, Universitat Pompeu Fabra, Carrer de Ramon Trias Fargas, 25-27, 08005 Barcelona, Spain)

Abstract

The way citizens interact with cities affects overall life quality. Their participation in social decisions is of paramount importance for helping on public decisions that affect governance, regulation and education. This interaction has the potential of being boosted within the scope of smart and digital cities, especially by recent advances in blockchain technology. This work introduces insights about how smart cities’ concepts and innovative technologies can help society to face daily challenges for improving citizens’ awareness. Digital technologies are able to drive social and economic development by employing Information and Communication Technology (ICT) to promote innovation. In this context, e-governance, in conjunction with disruptive concepts such as blockchain, is showing up as a fundamental tool for a decentralized democracy. This study reviews, discusses, raises open points and presents suggestions towards an efficient, transparent and sustainable use of technology, applied to future cities.

Suggested Citation

  • Thays A. Oliveira & Miquel Oliver & Helena Ramalhinho, 2020. "Challenges for Connecting Citizens and Smart Cities: ICT, E-Governance and Blockchain," Sustainability, MDPI, vol. 12(7), pages 1-21, April.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:7:p:2926-:d:342271
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/7/2926/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/7/2926/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Appio, Francesco Paolo & Lima, Marcos & Paroutis, Sotirios, 2019. "Understanding Smart Cities: Innovation ecosystems, technological advancements, and societal challenges," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 1-14.
    2. Sara Santos Cruz & Paulo Pinho, 2009. "Closed Condominiums as Urban Fragments of the Contemporary City," European Planning Studies, Taylor & Francis Journals, vol. 17(11), pages 1685-1710, November.
    3. Appio, Francesco Paolo & Lima, Marcos & Paroutis, Sotirios, 2019. "Understanding Smart Cities: Innovation ecosystems, technological advancements, and societal challenges," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 1-14.
    4. Vito Albino & Umberto Berardi & Rosa Maria Dangelico, 2015. "Smart Cities: Definitions, Dimensions, Performance, and Initiatives," Journal of Urban Technology, Taylor & Francis Journals, vol. 22(1), pages 3-21, January.
    5. Oliver, Miquel & Moreno, Joan & Prieto, Gerson & Benítez, David, 2018. "Using blockchain as a tool for tracking and verification of official degrees: business model," 29th European Regional ITS Conference, Trento 2018 184958, International Telecommunications Society (ITS).
    6. Coelho, V.N. & Grasas, A. & Ramalhinho, H. & Coelho, I.M. & Souza, M.J.F. & Cruz, R.C., 2016. "An ILS-based algorithm to solve a large-scale real heterogeneous fleet VRP with multi-trips and docking constraints," European Journal of Operational Research, Elsevier, vol. 250(2), pages 367-376.
    7. Lee, Jei Young, 2019. "A decentralized token economy: How blockchain and cryptocurrency can revolutionize business," Business Horizons, Elsevier, vol. 62(6), pages 773-784.
    8. Angela M. Evans & Adriana Campos, 2013. "Open Government Initiatives: Challenges of Citizen Participation," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 32(1), pages 172-185, January.
    9. Coelho, Vitor N. & Weiss Cohen, Miri & Coelho, Igor M. & Liu, Nian & Guimarães, Frederico Gadelha, 2017. "Multi-agent systems applied for energy systems integration: State-of-the-art applications and trends in microgrids," Applied Energy, Elsevier, vol. 187(C), pages 820-832.
    10. Coelho, Vitor N. & Coelho, Igor M. & Coelho, Bruno N. & de Oliveira, Glauber C. & Barbosa, Alexandre C. & Pereira, Leo & de Freitas, Alan & Santos, Haroldo G. & Ochi, Luis S. & Guimarães, Frederico G., 2017. "A communitarian microgrid storage planning system inside the scope of a smart city," Applied Energy, Elsevier, vol. 201(C), pages 371-381.
    11. Caragliu, Andrea & Del Bo, Chiara F., 2019. "Smart innovative cities: The impact of Smart City policies on urban innovation," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 373-383.
    12. Jianjun Sun & Jiaqi Yan & Kem Z. K. Zhang, 2016. "Blockchain-based sharing services: What blockchain technology can contribute to smart cities," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 2(1), pages 1-9, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. María Eugenia López-Pérez & María Eugenia Reyes-García & María Eugenia López-Sanz, 2023. "Smart Mobility and Smart Climate: An Illustrative Case in Seville, Spain," IJERPH, MDPI, vol. 20(2), pages 1-11, January.
    2. Yi Wang & Yafei Yang & Zhaoxiang Qin & Yefei Yang & Jun Li, 2023. "A Literature Review on the Application of Digital Technology in Achieving Green Supply Chain Management," Sustainability, MDPI, vol. 15(11), pages 1-18, May.
    3. Fabio De Felice & Marta Travaglioni & Antonella Petrillo, 2021. "Innovation Trajectories for a Society 5.0," Data, MDPI, vol. 6(11), pages 1-30, November.
    4. Ying Zhang & Wenwen Luo & Feifei Yu, 2020. "Construction of Chinese Smart Water Conservancy Platform Based on the Blockchain: Technology Integration and Innovation Application," Sustainability, MDPI, vol. 12(20), pages 1-16, October.
    5. Najib Rahman Sabory & Tomonobu Senjyu & Mir Sayed Shah Danish & Mikaeel Ahmadi & Hameedullah Zaheb & Mustafa Halim, 2021. "A Framework for Integration of Smart and Sustainable Energy Systems in Urban Planning Processes of Low-Income Developing Countries: Afghanistan Case," Sustainability, MDPI, vol. 13(15), pages 1-24, July.
    6. Abderahman Rejeb & Karim Rejeb & Steven J. Simske & John G. Keogh, 2022. "Blockchain technology in the smart city: a bibliometric review," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(5), pages 2875-2906, October.
    7. Zahid Yousaf & Magdalena Radulescu & Crenguta Ileana Sinisi & Luminita Serbanescu & Loredana Maria Păunescu, 2021. "Towards Sustainable Digital Innovation of SMEs from the Developing Countries in the Context of the Digital Economy and Frugal Environment," Sustainability, MDPI, vol. 13(10), pages 1-28, May.
    8. Abhirup Khanna & Anushree Sah & Vadim Bolshev & Michal Jasinski & Alexander Vinogradov & Zbigniew Leonowicz & Marek Jasiński, 2021. "Blockchain: Future of e-Governance in Smart Cities," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    9. Seunghwan Myeong & Syed Asad Abbas Bokhari, 2023. "Building Participative E-Governance in Smart Cities: Moderating Role of Institutional and Technological Innovation," Sustainability, MDPI, vol. 15(20), pages 1-23, October.
    10. Yeimi Xiomara Holguín Rengifo & Juan Felipe Herrera Vargas & Alejandro Valencia-Arias, 2023. "Proposal for a Comprehensive Tool to Measure Smart Cities under the Triple-Helix Model: Capacities Learning, Research, and Development," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
    11. Vincenzo Varriale & Antonello Cammarano & Francesca Michelino & Mauro Caputo, 2020. "The Unknown Potential of Blockchain for Sustainable Supply Chains," Sustainability, MDPI, vol. 12(22), pages 1-16, November.
    12. Anassaya Chawviang & Supaporn Kiattisin & Montree Thirasakthana & Theeraya Mayakul, 2023. "A Smart Co-Operative Management Framework Based on an EA Concept for Sustainable Development," Sustainability, MDPI, vol. 15(9), pages 1-22, April.
    13. Laizah Sashah Mutasa & Tiko Iyamu, 2023. "The stimulus of factors in implementing the e-governance concept in Namibia," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 15(1), pages 1-18, January.
    14. Dominique Lepore & Niccolò Testi & Edna Pasher, 2023. "Building Inclusive Smart Cities through Innovation Intermediaries," Sustainability, MDPI, vol. 15(5), pages 1-19, February.
    15. Satı, Zümrüt Ecevit, 2024. "Comparison of the criteria affecting the digital innovation performance of the European Union (EU) member and candidate countries with the entropy weight-TOPSIS method and investigation of its importa," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    16. Anassaya Chawviang & Supaporn Kiattisin, 2022. "Sustainable Development: Smart Co-Operative Management Framework," Sustainability, MDPI, vol. 14(6), pages 1-25, March.
    17. Anna Jasińska-Biliczak, 2022. "Smart-City Citizen Engagement: The Answer to Energy Savings in an Economic Crisis?," Energies, MDPI, vol. 15(23), pages 1-15, November.
    18. Bernd W. Wirtz & Marcel Becker & Florian W. Schmidt, 2022. "Smart city services: an empirical analysis of citizen preferences," Public Organization Review, Springer, vol. 22(4), pages 1063-1080, December.
    19. Vineet Paliwal & Shalini Chandra & Suneel Sharma, 2020. "Blockchain Technology for Sustainable Supply Chain Management: A Systematic Literature Review and a Classification Framework," Sustainability, MDPI, vol. 12(18), pages 1-39, September.
    20. Mónica L. Chaparro-Mantilla & Clara I. Peña de Carrillo & Ruth Zárate-Rueda, 2021. "A Model for Competent Social Weaving in Smart Cities, Analyzed in Boys and Girls with Cognitive Impairment," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 2083-2110, December.
    21. Jesús J. Cambra‐Fierro & Mª. Eugenia López‐Pérez & Iguacel Melero‐Polo & Lourdes Pérez & Macarena Tejada‐Tejada, 2024. "Smart innovations for sustainable cities: Insights from a public‐private innovation ecosystem," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 1654-1666, May.
    22. Monika Wawer & Kalina Grzesiuk & Dorota Jegorow, 2022. "Smart Mobility in a Smart City in the Context of Generation Z Sustainability, Use of ICT, and Participation," Energies, MDPI, vol. 15(13), pages 1-30, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marchesani, Filippo & Masciarelli, Francesca & Bikfalvi, Andrea, 2023. "Smart city as a hub for talent and innovative companies: Exploring the (dis) advantages of digital technology implementation in cities," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    2. Xuanwei Chen & Mingwang Cheng & Xue Yang & Zhen Chu & Kaifeng Duan, 2023. "Smart Cities Are More Populous: Evidence from China," Land, MDPI, vol. 12(10), pages 1-22, October.
    3. Thays A. Oliveira & Yuri B. Gabrich & Helena Ramalhinho & Miquel Oliver & Miri W. Cohen & Luiz S. Ochi & Serigne Gueye & Fábio Protti & Alysson A. Pinto & Diógenes V. M. Ferreira & Igor M. Coelho & Vi, 2020. "Mobility, Citizens, Innovation and Technology in Digital and Smart Cities," Future Internet, MDPI, vol. 12(2), pages 1-27, January.
    4. Shu, Yunxia & Deng, Nanxin & Wu, Yuming & Bao, Shuming & Bie, Ao, 2023. "Urban governance and sustainable development: The effect of smart city on carbon emission in China," Technological Forecasting and Social Change, Elsevier, vol. 193(C).
    5. Maria Vincenza Ciasullo & Orlando Troisi & Mara Grimaldi & Daniele Leone, 2020. "Multi-level governance for sustainable innovation in smart communities: an ecosystems approach," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1167-1195, December.
    6. Anthea van der Hoogen & Ifeoluwapo Fashoro & Andre P. Calitz & Lamla Luke, 2024. "A Digital Transformation Framework for Smart Municipalities," Sustainability, MDPI, vol. 16(3), pages 1-28, February.
    7. Oleg Golubchikov & Mary J. Thornbush, 2022. "Smart Cities as Hybrid Spaces of Governance: Beyond the Hard/Soft Dichotomy in Cyber-Urbanization," Sustainability, MDPI, vol. 14(16), pages 1-12, August.
    8. Renata Biadacz & Marek Biadacz, 2021. "Implementation of “Smart” Solutions and An Attempt to Measure Them: A Case Study of Czestochowa, Poland," Energies, MDPI, vol. 14(18), pages 1-28, September.
    9. Richard Hu, 2019. "The State of Smart Cities in China: The Case of Shenzhen," Energies, MDPI, vol. 12(22), pages 1-18, November.
    10. Tan Yigitcanlar & Bo Xia & Tatiana Tucunduva Philippi Cortese & Jamile Sabatini-Marques, 2023. "Understanding City 4.0: A Triple Bottom Line Approach," Sustainability, MDPI, vol. 16(1), pages 1-11, December.
    11. El Barachi, May & Salim, Taghreed Abu & Nyadzayo, Munyaradzi W. & Mathew, Sujith & Badewi, Amgad & Amankwah-Amoah, Joseph, 2022. "The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort," Technology in Society, Elsevier, vol. 71(C).
    12. Barrutia, Jose M. & Echebarria, Carmen & Aguado-Moralejo, Itziar & Apaolaza-Ibáñez, Vanessa & Hartmann, Patrick, 2022. "Leading smart city projects: Government dynamic capabilities and public value creation," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    13. Kusumastuti, Ratih Dyah & Nurmala, N. & Rouli, Juliana & Herdiansyah, Herdis, 2022. "Analyzing the factors that influence the seeking and sharing of information on the smart city digital platform: Empirical evidence from Indonesia," Technology in Society, Elsevier, vol. 68(C).
    14. Ben Zhang & Lei Ma & Zheng Liu, 2020. "Literature Trend Identification of Sustainable Technology Innovation: A Bibliometric Study Based on Co-Citation and Main Path Analysis," Sustainability, MDPI, vol. 12(20), pages 1-20, October.
    15. Fang Zhao & Catherine Prentice & Joseph Wallis & Arvind Patel & Marie-France Waxin, 2020. "An integrative study of the implications of the rise of coworking spaces in smart cities," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(2), pages 467-486, December.
    16. Nicos Komninos & Christina Kakderi & Luca Mora & Anastasia Panori & Elena Sefertzi, 2022. "Towards High Impact Smart Cities: a Universal Architecture Based on Connected Intelligence Spaces," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1169-1197, June.
    17. Sha, Kritika & Taeihagh, Araz & De Jong, Martin, 2024. "Governing disruptive technologies for inclusive development in cities: A systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 203(C).
    18. Adalberto Santos-Júnior & Fernando Almeida-García & Paulo Morgado & Luiz Mendes-Filho, 2020. "Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach," Sustainability, MDPI, vol. 12(20), pages 1-24, October.
    19. Rasa Apanaviciene & Andrius Vanagas & Paris A. Fokaides, 2020. "Smart Building Integration into a Smart City (SBISC): Development of a New Evaluation Framework," Energies, MDPI, vol. 13(9), pages 1-19, May.
    20. Joanna Wyrwa & Magdalena ZaraÅ› & Katarzyna Wolak, 2021. "Smart Solutions in Cities during the Covid-19 Pandemic," Virtual Economics, The London Academy of Science and Business, vol. 4(2), pages 88-103, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:7:p:2926-:d:342271. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.