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The Challenges and Coping Strategies of KM Implementation in HEIs: An Empirical Investigation

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  • Ayesha Khatun

    (Lovely Professional University, India)

  • Sajad Nabi Dar

    (Lovely Professional University, India)

Abstract

The pace of competition has increased in every sphere of the economy, and to face such high level of competition, organizations look for sustainable competitive edge. Knowledge as a tool of competition has been found to be highly sustainable as compared to physical resources and even technology, so organizations look for managing knowledge with strategic focus. This paper attempts to assess the knowledge management practices of a top Indian B-School, to identify the challenges faced by the B-School in the domain of knowledge management implementation and the coping strategies adopted by the school vis-à-vis the challenges. The study adopts for itself a descriptive framework and bases the enquiry on both primary as well as secondary data. For carrying out the investigation, case study method of research was applied. The findings show that though the B-School under study practices most of the selected parameters of knowledge management, managing knowledge as a strategic tool for developing and maintaining sustainable competitive edge is yet to be recognized.

Suggested Citation

  • Ayesha Khatun & Sajad Nabi Dar, 2021. "The Challenges and Coping Strategies of KM Implementation in HEIs: An Empirical Investigation," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 12(4), pages 45-58, October.
    • Handle: RePEc:igg:jabim0:v:12:y:2021:i:4:p:45-58
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    References listed on IDEAS

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    1. Pankaj Madan & Sheetal Khanka, 2010. "Contribution of Knowledge Management Practices in Creating Sustainable Competitive Advantage for Business Schools in India," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 9(04), pages 387-397.
    2. Mousumi Roy & Tilak Chatterjee & Lassi Linnanen, 2012. "Exploring Effective Knowledge Management to Improve Organizational Performance in Globalized Environment: An Empirical Study," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 2(1), pages 1-10.
    3. Hsu‐Hsin Chiang & Tzu‐Shian Han & Ju‐Sung Chuang, 2011. "The relationship between high‐commitment HRM and knowledge‐sharing behavior and its mediators," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 604-622, August.
    4. Chatterjee, Sidharta, 2014. "Managing Constraints and Removing Obstacles to Knowledge Management," MPRA Paper 57789, University Library of Munich, Germany.
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