IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v18y2024i6p36.html

Drivers and Barriers towards Circular Economy: A Systematic Review on Consumer Perspective in the Consumer Journey

Author

Listed:
  • Carina Pasqualotto
  • Claudio Hoffmann Sampaio
  • Daniela Callegaro de Menezes

Abstract

Circular economy (CE) has received considerable attention from academia, practitioners and policymakers as a potential solution for the current context of social, food and economic crises, environmental pollution, the continuous decrease of non-renewable resources and continuous increase of the global population. Although the importance of consumer as an active agent to circular process success, studies that address consumer behavior in the context of CE are still limited. Thus, there are relevant gaps in the CE literature, as studies so far have largely neglected the unique customer perspective on the drivers and barriers to CE adoption, particularly in relation to each stage of the customer journey. In this context, through a systematic literature review, this study aims to identify drivers and barriers towards CE related to consumer and classify them in the consumer journey. As results, it was possible to analyze and classify the drivers and barriers towards CE related to consumer in the three phases in the consumer journey- pre-purchase, purchase and post-purchase. In the pre-purchase phase, it identified drivers and barriers related to consumer awareness, knowledge, perceptions, thrill, needs and interest, pressure from community, global climate and consumer’ environmental awareness. The drivers and barriers classified on purchase phase are in regard to consumer behavior, preferences, interest, acceptance and demand, and also consumer behavior in the buying process, price, customer pressure and customer himself. Finally, in the post-purchase phase, only drivers were found, involving customer loyalty and satisfaction, reusing and recycling.

Suggested Citation

  • Carina Pasqualotto & Claudio Hoffmann Sampaio & Daniela Callegaro de Menezes, 2024. "Drivers and Barriers towards Circular Economy: A Systematic Review on Consumer Perspective in the Consumer Journey," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(6), pages 1-36, January.
    • Handle: RePEc:ibn:ijbmjn:v:18:y:2024:i:6:p:36
    as

    Download full text from publisher

    File URL: https://ccsenet.org/journal/index.php/ijbm/article/download/0/0/49278/53176
    Download Restriction: no
    File URL: https://ccsenet.org/journal/index.php/ijbm/article/view/0/49278
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Donato Masi & Steven Day & Janet Godsell, 2017. "Supply Chain Configurations in the Circular Economy: A Systematic Literature Review," Sustainability, MDPI, vol. 9(9), pages 1-22, September.
    2. Joost F Wolfswinkel & Elfi Furtmueller & Celeste P M Wilderom, 2013. "Using grounded theory as a method for rigorously reviewing literature," European Journal of Information Systems, Taylor & Francis Journals, vol. 22(1), pages 45-55, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. German Arana‐Landin & Waleska Sigüenza & Beñat Landeta‐Manzano & Iker Laskurain‐Iturbe, 2024. "Circular economy: On the road to ISO 59000 family of standards," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 1977-2009, May.
    2. Diamanta VITO & Maja KLUN & Iztok RAKAR, 2024. "A Concept Of Maturity Model For Gender Responsive Budgeting At Local Level," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2024(42), pages 76-98.
    3. Ana-Maria Florescu & Claudio Vitari & Serge Amabile, 2025. "Trust Dynamics in Inter-Organizational Cybersecurity Governance Trust Dynamics in Inter-Organizational Cybersecurity Governance," Post-Print hal-05251774, HAL.
    4. Jacek Karas, 2024. "Unlocking What we Know: Exploring the Identification, Application, and Future Directions of IT Best Practices," European Research Studies Journal, European Research Studies Journal, vol. 0(Special A), pages 190-201.
    5. Luoma, Päivi & Penttinen, Esko & Tapio, Petri & Toppinen, Anne, 2022. "Future images of data in circular economy for textiles," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    6. Iman Shahsavani & Alireza Goli, 2025. "A systematic literature review of circular supply chain network design: application of optimization models," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(10), pages 23483-23514, October.
    7. Davide Aloini & Riccardo Dulmin & Valeria Mininno & Alessandro Stefanini & Pierluigi Zerbino, 2020. "Driving the Transition to a Circular Economic Model: A Systematic Review on Drivers and Critical Success Factors in Circular Economy," Sustainability, MDPI, vol. 12(24), pages 1-14, December.
    8. Claudia Aparecida De Mattos & Thiago Lourenço Meira De Albuquerque, 2018. "Enabling Factors and Strategies for the Transition Toward a Circular Economy (CE)," Sustainability, MDPI, vol. 10(12), pages 1-18, December.
    9. Philipp Ego, 2023. "Build, buy, or partner? A systematic literature review on the choice between alternative modes of growth," Management Review Quarterly, Springer, vol. 73(4), pages 1519-1577, December.
    10. Pablo Pérez-Gosende & Josefa Mula & Manuel Díaz-Madroñero, 2020. "Overview of Dynamic Facility Layout Planning as a Sustainability Strategy," Sustainability, MDPI, vol. 12(19), pages 1-16, October.
    11. Myriam Schaschek & Fabian Gwinner & Nicolas Neis & Christoph Tomitza & Christian Zeiß & Axel Winkelmann, 2024. "Managing next generation BP-x initiatives," Information Systems and e-Business Management, Springer, vol. 22(3), pages 457-500, September.
    12. Jacqueline M. Cramer, 2020. "The Function of Transition Brokers in the Regional Governance of Implementing Circular Economy—A Comparative Case Study of Six Dutch Regions," Sustainability, MDPI, vol. 12(12), pages 1-21, June.
    13. Viktor Koval & I Wayan Edi Arsawan & Ni Putu Santi Suryantini & Serhii Kovbasenko & Nadiia Fisunenko & Tetiana Aloshyna, 2022. "Circular Economy and Sustainability-Oriented Innovation: Conceptual Framework and Energy Future Avenue," Energies, MDPI, vol. 16(1), pages 1-19, December.
    14. Barbara Brenner, 2018. "Transformative Sustainable Business Models in the Light of the Digital Imperative—A Global Business Economics Perspective," Sustainability, MDPI, vol. 10(12), pages 1-25, November.
    15. Niklas Dahlen, 2025. "Earnouts in mergers and acquisitions: a systematic literature review of a contingent payment mechanism," Management Review Quarterly, Springer, vol. 75(3), pages 2107-2146, September.
    16. Abass A. Gazal & Sebastien Bonnet & Thapat Silalertruksa & Shabbir H. Gheewala, 2025. "Circular Economy Strategies for Agri-food Production - a Review," Circular Economy and Sustainability, Springer, vol. 5(3), pages 2467-2493, June.
    17. Graziela Darla Araujo Galvão & Steve Evans & Paulo Sergio Scoleze Ferrer & Marly Monteiro de Carvalho, 2022. "Circular business model: Breaking down barriers towards sustainable development," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1504-1524, May.
    18. Hua Shi & Mei-Yun Quan & Hu-Chen Liu & Chun-Yan Duan, 2018. "A Novel Integrated Approach for Green Supplier Selection with Interval-Valued Intuitionistic Uncertain Linguistic Information: A Case Study in the Agri-Food Industry," Sustainability, MDPI, vol. 10(3), pages 1-18, March.
    19. Bressanelli, Gianmarco & Visintin, Filippo & Saccani, Nicola, 2022. "Circular Economy and the evolution of industrial districts: a supply chain perspective," International Journal of Production Economics, Elsevier, vol. 243(C).
    20. Rafael Mora‐Contreras & María Jesús Álvarez & Carmen Jaca & Marta Ormazabal & Maria Isabel Rodriguez‐Ferradas & Paz Morer‐Camo, 2025. "Towards the Implementation of the Smart Circular Economy for Sustainable Development: A Systemic Framework of Barriers and Drivers in the Hospitality Sector," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(6), pages 8923-8948, December.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:18:y:2024:i:6:p:36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.