IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v9y2017i12p2181-d120453.html
   My bibliography  Save this article

A Holistic Analysis Approach to Social, Technical, and Socio-Technical Aspect of E-Government Development

Author

Listed:
  • Omer Gibreel

    (Technology Management, Economics and Policy Program, Seoul National University, Seoul 08826, Korea)

  • Ahreum Hong

    (Graduate School of Technology Management, Kyung Hee University, Yongin Si 1732, Korea)

Abstract

Recently, a new trend has been emerging in understanding the differences in the implementation of ICT (Information Communication Technology) in the context of e-government between the developing and developed world. The two are broadly distinct in their characteristics of implementation due to differences in the diffusion and speed of technology patterns combined with efforts to bridge the digital divide. This leads to the objective of this paper, understanding the dynamic effects intertwining diverse aspects—social, technical, and socio-technical—on the development of e-government. However, current research still lacks a holistic perspective in comprehending how social, technical and socio-technical dimensions interact or promote the development of e-government system in a given state. This paper uses a panel dataset gathered from the World Bank, UN, and ITU databases. The research results highlight the need to look at the development of e-government through a more holistic approach rather than an atomistic single-cause approach. The results also indicate that there is no one-size-fits-all solution and a more effective e-government master plan should take into consideration the technical side of e-government development and also reflect social and, most importantly, socio-technical considerations and its holistic implication for the development of e-government systems in a given state.

Suggested Citation

  • Omer Gibreel & Ahreum Hong, 2017. "A Holistic Analysis Approach to Social, Technical, and Socio-Technical Aspect of E-Government Development," Sustainability, MDPI, vol. 9(12), pages 1-12, November.
    • Handle: RePEc:gam:jsusta:v:9:y:2017:i:12:p:2181-:d:120453
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/9/12/2181/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/9/12/2181/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hilbert, Martin, 2010. "When is Cheap, Cheap Enough to Bridge the Digital Divide? Modeling Income Related Structural Challenges of Technology Diffusion in Latin America," World Development, Elsevier, vol. 38(5), pages 756-770, May.
    2. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and the State," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 19-38, Palgrave Macmillan.
    3. Howard, Philip N. & Mazaheri, Nimah, 2009. "Telecommunications Reform, Internet Use and Mobile Phone Adoption in the Developing World," World Development, Elsevier, vol. 37(7), pages 1159-1169, July.
    4. Masiero, Silvia, 2015. "Redesigning the Indian Food Security System through E-Governance: The Case of Kerala," World Development, Elsevier, vol. 67(C), pages 126-137.
    5. Ernest J. Wilson III, 2004. "The Information Revolution and Developing Countries," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262232308, December.
    6. Elbahnasawy, Nasr G., 2014. "E-Government, Internet Adoption, and Corruption: An Empirical Investigation," World Development, Elsevier, vol. 57(C), pages 114-126.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sung-Bou Kim & Dongwook Kim, 2020. "ICT Implementation and Its Effect on Public Organizations: The Case of Digital Customs and Risk Management in Korea," Sustainability, MDPI, vol. 12(8), pages 1-19, April.
    2. Luisa Fernanda Rodriguez-Hevía & Julio Navío-Marco & Luis Manuel Ruiz-Gómez, 2020. "Citizens’ Involvement in E-Government in the European Union: The Rising Importance of the Digital Skills," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    3. Bakunzibake Pierre & Klein Gunnar O. & Islam Sirajul M., 2019. "E-Government Implementation Process in Rwanda: Exploring Changes in a Sociotechnical Perspective," Business Systems Research, Sciendo, vol. 10(1), pages 53-73, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hübler, Michael, 2015. "Labor mobility and technology diffusion: A new concept and its application to rural Southeast Asia," Journal of Asian Economics, Elsevier, vol. 39(C), pages 137-151.
    2. Jain Ritika, 2021. "Information and Communication Technology Adoption and the Demand for Female Labor: The Case of Indian Industry," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 21(2), pages 695-722, April.
    3. Paunov, Caroline & Rollo, Valentina, 2016. "Has the Internet Fostered Inclusive Innovation in the Developing World?," World Development, Elsevier, vol. 78(C), pages 587-609.
    4. Edward J Oughton & Niccol`o Comini & Vivien Foster & Jim W Hall, 2021. "Policy choices can help keep 4G and 5G universal broadband affordable," Papers 2101.07820, arXiv.org, revised Feb 2021.
    5. Donou-Adonsou, Ficawoyi, 2019. "Technology, education, and economic growth in Sub-Saharan Africa," Telecommunications Policy, Elsevier, vol. 43(4), pages 353-360.
    6. Oughton, Edward J. & Comini, Niccolò & Foster, Vivien & Hall, Jim W., 2022. "Policy choices can help keep 4G and 5G universal broadband affordable," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    7. Oliver Hinz & Jochen Eckert, 2010. "The Impact of Search and Recommendation Systems on Sales in Electronic Commerce," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 2(2), pages 67-77, April.
    8. Xiao-Bai Li & Jialun Qin, 2017. "Anonymizing and Sharing Medical Text Records," Information Systems Research, INFORMS, vol. 28(2), pages 332-352, June.
    9. Lawrence Bunnell & Kweku-Muata Osei-Bryson & Victoria Y. Yoon, 0. "RecSys Issues Ontology: A Knowledge Classification of Issues for Recommender Systems Researchers," Information Systems Frontiers, Springer, vol. 0, pages 1-42.
    10. Sardorbek Musayev & Jonathan Mellor & Tara Walsh & Emmanouil Anagnostou, 2021. "Development of an Agent-Based Model for Weather Forecast Information Exchange in Rural Area of Bahir Dar, Ethiopia," Sustainability, MDPI, vol. 13(9), pages 1-21, April.
    11. Martinovici, A., 2019. "Revealing attention - how eye movements predict brand choice and moment of choice," Other publications TiSEM 7dca38a5-9f78-4aee-bd81-c, Tilburg University, School of Economics and Management.
    12. Joanna Sokolowska & Patrycja Sleboda, 2015. "The Inverse Relation Between Risks and Benefits: The Role of Affect and Expertise," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1252-1267, July.
    13. Vu, Khuong & Hartley, Kris, 2018. "Promoting smart cities in developing countries: Policy insights from Vietnam," Telecommunications Policy, Elsevier, vol. 42(10), pages 845-859.
    14. Donald R. Haurin & Stuart S. Rosenthal, 2009. "Language, Agglomeration and Hispanic Homeownership," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 37(2), pages 155-183, June.
    15. Grégoire Rota-Graziosi & Fayçal Sawadogo, 2020. "The tax burden on mobile network operators in Africa," Working Papers hal-03109370, HAL.
    16. Jong Won Min, 2019. "The Influence of Stigma and Views on Mental Health Treatment Effectiveness on Service Use by Age and Ethnicity: Evidence From the CDC BRFSS 2007, 2009, and 2012," SAGE Open, , vol. 9(3), pages 21582440198, September.
    17. Zhan (Michael) Shi & T. S. Raghu, 2020. "An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity," Information Systems Research, INFORMS, vol. 31(2), pages 399-411, June.
    18. Thanos Fragkandreas, 2022. "Three Decades of Research on Innovation and Inequality: Causal Scenarios, Explanatory Factors, and Suggestions," Working Papers 60, Birkbeck Centre for Innovation Management Research, revised Feb 2022.
    19. Voxi Amavilah & Antonio R. Andrés, 2014. "Globalization, Peace & Stability, Governance, and Knowledge Economy," Research Africa Network Working Papers 14/012, Research Africa Network (RAN).
    20. Freyburg, Tina & Garbe, Lisa & Wavre, Véronique, 2022. "The political power of internet business: A comprehensive dataset of Telecommunications Ownership and Control (TOSCO)," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Online fi, pages 1-1.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:9:y:2017:i:12:p:2181-:d:120453. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.