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Citizens’ Involvement in E-Government in the European Union: The Rising Importance of the Digital Skills

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Listed:
  • Luisa Fernanda Rodriguez-Hevía

    () (Department of Business Economy, Alfonso X el Sabio University, 28016 Madrid, Spain)

  • Julio Navío-Marco

    () (Department of Management & Business Organization, UNED, 28040 Madrid, Spain)

  • Luis Manuel Ruiz-Gómez

    () (Department of Management & Business Organization, UNED, 28040 Madrid, Spain)

Abstract

This paper studies what factors influence European citizens in their e-government adoption and use, and whether there are differences within the European Union. A binary logistic regression model has been used to determine the profile of e-government users. The article highlights especially the influence of digital skills, as an increasingly influential factor, and opens up new areas of research such as the uses of e-government depending on the population density or sociodemographic factors. Given a certain lack of e-government studies at a pan-European level, this article provides an empirical comparative analysis in the EU and provides insights into the factors influencing the behaviour of European e-citizens.

Suggested Citation

  • Luisa Fernanda Rodriguez-Hevía & Julio Navío-Marco & Luis Manuel Ruiz-Gómez, 2020. "Citizens’ Involvement in E-Government in the European Union: The Rising Importance of the Digital Skills," Sustainability, MDPI, Open Access Journal, vol. 12(17), pages 1-19, August.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6807-:d:402386
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    References listed on IDEAS

    as
    1. Omer Gibreel & Ahreum Hong, 2017. "A Holistic Analysis Approach to Social, Technical, and Socio-Technical Aspect of E-Government Development," Sustainability, MDPI, Open Access Journal, vol. 9(12), pages 1-12, November.
    2. Garín-Muñoz, Teresa & López, Rafael & Pérez-Amaral, Teodosio & Herguera, Iñigo & Valarezo, Angel, 2019. "Models for individual adoption of eCommerce, eBanking and eGovernment in Spain," Telecommunications Policy, Elsevier, vol. 43(1), pages 100-111.
    3. Nripendra P. Rana & Yogesh K. Dwivedi & Michael D. Williams, 2013. "E-government adoption research: an analysis of the employee's perspective," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 14(4), pages 414-428.
    4. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    5. Andrés Navarro-Galera & Francisco José Alcaraz-Quiles & David Ortiz-Rodriguez, 2018. "Enhancing Sustainability Transparency in Local Governments—An Empirical Research in Europe," Sustainability, MDPI, Open Access Journal, vol. 10(7), pages 1-22, June.
    6. Andrés Navarro-Galera & Mercedes Ruiz-Lozano & Pilar Tirado-Valencia & Araceli de los Ríos-Berjillos, 2017. "Promoting Sustainability Transparency in European Local Governments: An Empirical Analysis Based on Administrative Cultures," Sustainability, MDPI, Open Access Journal, vol. 9(3), pages 1-20, March.
    7. Young Bum Lee, 2017. "Exploring the Relationship between E-Government Development and Environmental Sustainability: A Study of Small Island Developing States," Sustainability, MDPI, Open Access Journal, vol. 9(5), pages 1-16, May.
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    More about this item

    Keywords

    e-government; European Union; e-citizen; digital skills; digital society; ICT adoption;

    JEL classification:

    • Q - Agricultural and Natural Resource Economics; Environmental and Ecological Economics
    • Q0 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - General
    • Q2 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Renewable Resources and Conservation
    • Q3 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Nonrenewable Resources and Conservation
    • Q5 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics
    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth
    • O13 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Agriculture; Natural Resources; Environment; Other Primary Products

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