IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v17y2025i4p1437-d1587643.html
   My bibliography  Save this article

IT Capabilities’ Impact on Postponement and Supply Chain Viability of Retail Manufacturers: A Dynamic Resource-Based View

Author

Listed:
  • Azza Asaad Tonsi

    (Department of Business Administration, King Abdulaziz University, Jeddah 23589, Saudi Arabia)

  • Khalid S. M. Husain

    (Department of Business Administration, King Abdulaziz University, Jeddah 23589, Saudi Arabia)

  • Muhammad Zafar Yaqub

    (Department of Business Administration, King Abdulaziz University, Jeddah 23589, Saudi Arabia)

Abstract

It is commonly assumed that information technology capabilities (ITCs) are instrumental in supply chain viability (SCV), despite negligible empirical evidence. Based on the dynamic resource-based view, this study explores how the SCV competitive advantage is influenced by the heterogeneous resource ITC through the internal operating capability postponement (POST). A quantitative survey was administered to 298 senior managers from retail manufacturing firms, to test hypotheses using hierarchical multiple regression analysis. The SPSS PROCESS Macro was used to determine the mediation and interaction effects of the dual-stage moderated-mediation model, identifying a positive correlation between ITC and POST strategies, highlighting that modern real-time data synchronization and on-demand customization IT systems are needed. POST strategies greatly improve SCV by enhancing operational flexibility, reactivity, and adaptability to dynamic market conditions. The moderators “market orientation” and “demand uncertainty” shape these relationships, emphasizing the need for firms to align their strategies with market dynamics and uncertainties. The research emphasizes the importance of valuable, rare, and inimitable resources in driving sustained competitive advantage. Practical implications suggest strategic investments in advanced IT systems and collaborative efforts in retail manufacturing firms are essential for optimizing supply chain processes. The results, discussion, implications, limitations, and suggestions for additional studies are addressed.

Suggested Citation

  • Azza Asaad Tonsi & Khalid S. M. Husain & Muhammad Zafar Yaqub, 2025. "IT Capabilities’ Impact on Postponement and Supply Chain Viability of Retail Manufacturers: A Dynamic Resource-Based View," Sustainability, MDPI, vol. 17(4), pages 1-24, February.
    • Handle: RePEc:gam:jsusta:v:17:y:2025:i:4:p:1437-:d:1587643
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/17/4/1437/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/17/4/1437/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. White, A. & Daniel, E.M. & Mohdzain, M., 2005. "The role of emergent information technologies and systems in enabling supply chain agility," International Journal of Information Management, Elsevier, vol. 25(5), pages 396-410.
    2. Stephan Duschek, 2004. "Inter-Firm Resources and Sustained Competitive Advantage," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 15(1), pages 53-73.
    3. Stephan Duschek, 2004. "Inter-Firm Resources and Sustained Competitive Advantage," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 15(1), pages 53-73.
    4. Yung-Fu Huang & Vu-Dung-Van Phan & Manh-Hoang Do, 2023. "The Impacts of Supply Chain Capabilities, Visibility, Resilience on Supply Chain Performance and Firm Performance," Administrative Sciences, MDPI, vol. 13(10), pages 1-17, October.
    5. Reza Lotfi & Mohsen Rajabzadeh & Abolfazl Zamani & Mohammad Sadra Rajabi, 2025. "Viable supply chain with vendor-managed inventory approach by considering blockchain, risk and robustness," Annals of Operations Research, Springer, vol. 344(2), pages 575-594, January.
    6. Lianju Ning & Dan Yao, 2023. "The Impact of Digital Transformation on Supply Chain Capabilities and Supply Chain Competitive Performance," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    7. Tang, Christopher S., 2006. "Perspectives in supply chain risk management," International Journal of Production Economics, Elsevier, vol. 103(2), pages 451-488, October.
    8. Jabbarzadeh, Armin & Haughton, Michael & Pourmehdi, Fahime, 2019. "A robust optimization model for efficient and green supply chain planning with postponement strategy," International Journal of Production Economics, Elsevier, vol. 214(C), pages 266-283.
    9. Danny Miller, 1987. "The structural and environmental correlates of business strategy," Strategic Management Journal, Wiley Blackwell, vol. 8(1), pages 55-76, January.
    10. Constance E. Helfat & Margaret A. Peteraf, 2003. "The dynamic resource‐based view: capability lifecycles," Strategic Management Journal, Wiley Blackwell, vol. 24(10), pages 997-1010, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jing-Yan Ma & Tae-Won Kang, 2025. "Digital Intelligence and Decision Optimization in Healthcare Supply Chain Management: The Mediating Roles of Innovation Capability and Supply Chain Resilience," Sustainability, MDPI, vol. 17(15), pages 1-30, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jensen, Peter D. Ørberg, 2012. "A passage to India: A dual case study of activities, processes and resources in offshore outsourcing of advanced services," Journal of World Business, Elsevier, vol. 47(2), pages 311-326.
    2. Dirksmeyer, Walter (Ed.) & Theuvsen, Ludwig (Ed.) & Kayser, Maike (Ed.), 2015. "Aktuelle Forschung in der Gartenbauökonomie: Tagungsband zum 1. Symposium für Ökonomie im Gartenbau am 27. November 2013 in der Paulinerkirche Göttingen," Thünen Reports 22, Johann Heinrich von Thünen Institute, Federal Research Institute for Rural Areas, Forestry and Fisheries.
    3. John Hamilton, 2020. "The Strategic Change Matrix and Business Sustainability across COVID-19," Sustainability, MDPI, vol. 12(15), pages 1-19, July.
    4. Gretzinger, Susanne & Royer, Susanne, 2014. "Relational resources in value adding webs: The case of a Southern Danish firm cluster," European Management Journal, Elsevier, vol. 32(1), pages 117-131.
    5. Susanne Gretzinger, 2008. "Strategic Outsourcing in the German Engine Building Industry. An Empirical Study Based on the Resource Dependence Approach," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 19(3), pages 200-228.
    6. Onur Akpinar & Ihsan Yigit, 2016. "The Relationship Between Diversification Strategy And Firm Performance In Developed And Emerging Economy Contexts: Evidence From Turkey, Italy And Netherlands," Journal of Economic and Social Development, Clinical Journals Press, vol. 3(02), pages 01-12.
    7. Hanna Górska-Warsewicz & Sylwia Żakowska-Biemans & Maksymilian Czeczotko & Monika Świątkowska & Dagmara Stangierska & Ewa Świstak & Agnieszka Bobola & Julita Szlachciuk & Karol Krajewski, 2018. "Organic Private Labels as Sources of Competitive Advantage—The Case of International Retailers Operating on the Polish Market," Sustainability, MDPI, vol. 10(7), pages 1-28, July.
    8. Bibeau, Jean & Meilleur, Roxane & St-Jean, Étienne, 2024. "To formalize, or not to formalize, business incubators’ networks: That is not the question," Technovation, Elsevier, vol. 130(C).
    9. repec:ers:journl:v:xxiv:y:2021:i:2b:p:78-97 is not listed on IDEAS
    10. Vipul Chalotra, 2016. "Cooperation as an Imperative Link in Upholding Sturdy Business Relations," Global Business Review, International Management Institute, vol. 17(3), pages 712-729, June.
    11. Francesco Chirico & Dianne H. B. Welsh & R. Duane Ireland & Philipp Sieger, 2021. "Family versus Non‐Family Firm Franchisors: Behavioural and Performance Differences," Journal of Management Studies, Wiley Blackwell, vol. 58(1), pages 165-200, January.
    12. Fossas-Olalla, Marta & Minguela-Rata, Beatriz & López-Sánchez, José-Ignacio & Fernández-Menéndez, José, 2015. "Product innovation: When should suppliers begin to collaborate?," Journal of Business Research, Elsevier, vol. 68(7), pages 1404-1406.
    13. Terstriep, Judith & Rabadjieva, Maria, 2020. "Innovation für den Mittelstand durch Synergien von Handwerk und Design: Das Projekt DigiMat zieht Bilanz," Forschung Aktuell 01/2020, Institut Arbeit und Technik (IAT), Westfälische Hochschule, University of Applied Sciences.
    14. Nuša Basle, 2023. "Evaluating Gastronomic Destination Competitiveness through Upscale Gastronomy," Sustainability, MDPI, vol. 15(14), pages 1-36, July.
    15. Agnieszka Zakrzewska-Bielawska, 2018. "The Relationship between Managers’ Network Awareness and the Relational Strategic Orientation of their Firms: Findings from Interviews with Polish Managers," Sustainability, MDPI, vol. 10(8), pages 1-20, August.
    16. Emanuela Delbufalo, 2012. "Subjective trust, perceived risk and exchange performance in buyer-supplier relationships," Working Papers - Economics wp2012_10.rdf, Universita' degli Studi di Firenze, Dipartimento di Scienze per l'Economia e l'Impresa.
    17. Eymann, Torsten (Ed.), 2011. "Tagungsband zum Doctoral Consortium der WI 2011 [Proceedings of the Doctoral Consortium of the Wirtschaftsinformatik 2011]," Bayreuth Reports on Information Systems Management 51, University of Bayreuth, Chair of Information Systems Management.
    18. Rafał Haffer, 2018. "Supply Chain Performance Measurement System Of Logistics Service Providers. A Conceptual Framework And Research Agenda," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 18, pages 85-108.
    19. Jianbo Hu & Wenxin Cai & Yu Shen & Faustino Dinis, 2025. "How Does Digital Trade Affect a Firm’s Green Total Factor Productivity? A Life Cycle Perspective," Sustainability, MDPI, vol. 17(14), pages 1-27, July.
    20. Zander, Katrin & Beske, Philip, . "Happy Growers! Relationship Quality in the German Organic Apple Chain," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 17(3), pages 1-20.
    21. Dirksmeyer, Walter & Theuvsen, Ludwig & Kayser, Maike, 2015. "Aktuelle Forschung in der Gartenbauökonomie : Tagungsband zum 1. Symposium für Ökonomie im Gartenbau am 27. November 2013 in der Paulinerkirche Göttingen," Thünen Report 199110, Johann Heinrich von Thünen-Institut (vTI), Federal Research Institute for Rural Areas, Forestry and Fisheries.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:17:y:2025:i:4:p:1437-:d:1587643. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.