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A Systematic Literature Review of the Integration of Total Quality Management and Industry 4.0: Enhancing Sustainability Performance Through Dynamic Capabilities

Author

Listed:
  • Ahmed Baha Eddine Aichouni

    (University of Coimbra, CEMMPRE, ARISE, Department of Mechanical Engineering, 3030-788 Coimbra, Portugal)

  • Cristóvão Silva

    (University of Coimbra, CEMMPRE, ARISE, Department of Mechanical Engineering, 3030-788 Coimbra, Portugal)

  • Luís Miguel D. F. Ferreira

    (University of Coimbra, CEMMPRE, ARISE, Department of Mechanical Engineering, 3030-788 Coimbra, Portugal)

Abstract

It is imperative to integrate advanced technologies and management practices to achieve operational excellence and sustainability in the contemporary manufacturing landscape, which is characterized by intense competitive pressures and stringent sustainability regulations. This systematic review of several databases from 1997 to 2024 was conducted in line with PRISMA guidelines to investigate how Industry 4.0 and Total Quality Management (TQM) integration can enhance sustainability performance in manufacturing organizations. Grounded within the dynamic capabilities framework, this research identifies the key drivers and barriers to adopting Industry 4.0 and examines their impact on the implementation of TQM. The findings reveal that technologies significantly enhance TQM by improving operational efficiency, reducing waste, and boosting product quality. However, barriers such as resource constraints, resistance to change, and data privacy concerns hinder this integration. This research suggests that dynamic capabilities—sensing, learning, coordinating, and integrating—are critical for successfully merging Industry 4.0 and TQM. This research enhances the academic dialogue on integrating Industry 4.0 and TQM by offering foundational insights into their theoretical and practical implications to achieve sustainability goals.

Suggested Citation

  • Ahmed Baha Eddine Aichouni & Cristóvão Silva & Luís Miguel D. F. Ferreira, 2024. "A Systematic Literature Review of the Integration of Total Quality Management and Industry 4.0: Enhancing Sustainability Performance Through Dynamic Capabilities," Sustainability, MDPI, vol. 16(20), pages 1-18, October.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:20:p:9108-:d:1503145
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    References listed on IDEAS

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    1. de Sousa Jabbour, Ana Beatriz Lopes & Jabbour, Charbel Jose Chiappetta & Foropon, Cyril & Godinho Filho, Moacir, 2018. "When titans meet – Can industry 4.0 revolutionise the environmentally-sustainable manufacturing wave? The role of critical success factors," Technological Forecasting and Social Change, Elsevier, vol. 132(C), pages 18-25.
    2. Erhan Baran & Tulay Korkusuz Polat, 2022. "Classification of Industry 4.0 for Total Quality Management: A Review," Sustainability, MDPI, vol. 14(6), pages 1-20, March.
    3. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
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