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Social Services and Twitter: Analysis of Socio-Political Discourse in Spain from 2015 to 2019

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  • Alfonso Chaves-Montero

    (Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development, University of Huelva, 21007 Huelva, Spain)

Abstract

The fundamental role of social networks in all areas of our lives and of social and political interactions is also very important in this new digital environment. The study focused on the analysis of tweets related to social-service issues published on Twitter during the different electoral campaigns in Spain from 2015 to 2019. The sample is 6728 tweets generated between 2015 and 2019 on the topic “social services” for quantitative analysis. In this analysis, we use the Gephi tool to observe how these messages flow on Twitter. The aim was to understand the socio-political discourse of different actors on social services in order to identify priority topics and networks for active Twitter profiles. The results show that users use Twitter for informal communication during the election period, focusing on messages, condemnation and positive evaluation to increase their visibility and influence.

Suggested Citation

  • Alfonso Chaves-Montero, 2023. "Social Services and Twitter: Analysis of Socio-Political Discourse in Spain from 2015 to 2019," Sustainability, MDPI, vol. 15(4), pages 1-10, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:4:p:3177-:d:1063075
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    References listed on IDEAS

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    1. Ian Kirkpatrick & Stephen Ackroyd & Richard Walker, 2005. "The New Managerialism and Public Service Professions," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-50359-5.
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