IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i22p15990-d1281087.html
   My bibliography  Save this article

Towards Designing a Knowledge Sharing System for Higher Learning Institutions in the UAE Based on the Social Feature Framework

Author

Listed:
  • S. M. F. D. Syed Mustapha

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

  • Edmund Evangelista

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

  • Farhi Marir

    (College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates)

Abstract

Numerous ICT instruments, such as communication tools, social media platforms, and collaborative software, bolster and facilitate knowledge sharing activities. Determining the vital success factors for knowledge sharing within its unique context is argued to be essential before implementing it. Therefore, it is imperative to define domain-specific critical success factors when envisioning the design of a knowledge sharing system. This research paper introduces the blueprint for an Academic Knowledge Sharing System (AKSS), rooted in an essential success framework tailored to knowledge sharing to deploy within an academic institution. In this regard, an extensive exploration of the relevant literature led to the formulation of the research hypothesis that guided the construction of a questionnaire targeting university students through the online platform Pollfish, utilizing a quantitative approach to investigate, while the data collected was analyzed using SPSS version 22. The study unveils critical factors, including encouragement, acknowledgment, a reward system, fostering a knowledge sharing culture, and leading by example, contributing to developing the knowledge sharing framework. Furthermore, the study illustrates how this framework seamlessly integrated into the design, implementation, and execution of the Academic Knowledge Sharing System (AKSS).

Suggested Citation

  • S. M. F. D. Syed Mustapha & Edmund Evangelista & Farhi Marir, 2023. "Towards Designing a Knowledge Sharing System for Higher Learning Institutions in the UAE Based on the Social Feature Framework," Sustainability, MDPI, vol. 15(22), pages 1-23, November.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:15990-:d:1281087
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/22/15990/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/22/15990/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Itzhak Aviv & Irit Hadar & Meira Levy, 2021. "Knowledge Management Infrastructure Framework for Enhancing Knowledge-Intensive Business Processes," Sustainability, MDPI, vol. 13(20), pages 1-32, October.
    2. Amit Arora & Anshu Arora & John McIntyre, 2023. "Developing Chatbots for Cyber Security: Assessing Threats through Sentiment Analysis on Social Media," Sustainability, MDPI, vol. 15(17), pages 1-18, September.
    3. Amitabh Anand & Piera Centobelli & Roberto Cerchione, 2020. "Why should I share knowledge with others? A review-based framework on events leading to knowledge hiding," Post-Print hal-02870014, HAL.
    4. Pereira, Vijay & Mohiya, Mohamed, 2021. "Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding," Journal of Business Research, Elsevier, vol. 129(C), pages 368-381.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Qin Yang & Young-Chan Lee, 2021. "Why Do People Hide Knowledge in the Online Knowledge Community? An Integrated Framework of Protection Motivation, Self-Determination, and Social Exchange Beliefs," Sustainability, MDPI, vol. 13(17), pages 1-24, September.
    2. Shen, Yang & Lythreatis, Sophie & Singh, Sanjay Kumar & Cooke, Fang Lee, 2025. "A meta-analysis of knowledge hiding behavior in organizations: Antecedents, consequences, and boundary conditions," Journal of Business Research, Elsevier, vol. 186(C).
    3. Tan, Chunping & Zhang, Jiayan & Zhang, Yuqi, 2022. "The mechanism of team-member exchange on knowledge hiding under the background of “Guanxi”," Journal of Business Research, Elsevier, vol. 148(C), pages 304-314.
    4. Oubrich, Mourad & Hakmaoui, Abdelati & Benhayoun, Lamiae & Solberg Söilen, Klaus & Abdulkader, Bisan, 2021. "Impacts of leadership style, organizational design and HRM practices on knowledge hiding: The indirect roles of organizational justice and competitive work environment," Journal of Business Research, Elsevier, vol. 137(C), pages 488-499.
    5. Zhang-Zhang, YingYing & Rohlfer, Sylvia & Varma, Arup, 2022. "Strategic people management in contemporary highly dynamic VUCA contexts: A knowledge worker perspective," Journal of Business Research, Elsevier, vol. 144(C), pages 587-598.
    6. Behl, Abhishek & Jayawardena, Nirma & Ishizaka, Alessio & Gupta, Manish & Shankar, Amit, 2022. "Gamification and gigification: A multidimensional theoretical approach," Journal of Business Research, Elsevier, vol. 139(C), pages 1378-1393.
    7. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    8. Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    9. Lei Xu & Ronggui Ding & Lei Wang, 2022. "How to facilitate knowledge diffusion in collaborative innovation projects by adjusting network density and project roles," Scientometrics, Springer;Akadémiai Kiadó, vol. 127(3), pages 1353-1379, March.
    10. Rami S. Al-Gharaibeh & Mostafa Z. Ali, 2022. "Knowledge Sharing Framework: a Game-Theoretic Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(1), pages 332-366, March.
    11. Anna Pietruszka-Ortyl & Małgorzata Ćwiek & Bernard Ziębicki & Anna Wójcik-Karpacz, 2021. "Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies," Energies, MDPI, vol. 14(23), pages 1-32, December.
    12. Mohamed Mohiya, 2024. "An investigation into employees’ factors of flexible working hours (FWH) for productivity in Saudi: a mixed qualitative triangulation," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    13. Lilis Shereena Safiee & Mohamad Sufian Hasim & Irwan Mohammad Ali & Nor Amin Mohd Radzuan, 2025. "Behavioural Beliefs Influence on Knowledge Sharing for Outsourced Facilities Management Improved Performance," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 494-507, January.
    14. Zirar, Araz & Ali, Syed Imran & Islam, Nazrul, 2023. "Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda," Technovation, Elsevier, vol. 124(C).
    15. Chengcheng Xia & Chuanjia Li, 2024. "Art of saying no: linking trust structural hole to knowledge hiding and creativity," Asia Pacific Journal of Management, Springer, vol. 41(4), pages 1891-1925, December.
    16. Chen, Yantai & Luo, Haibei & Chen, Jin & Guo, Yanlin, 2022. "Building data-driven dynamic capabilities to arrest knowledge hiding: A knowledge management perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 1138-1154.
    17. Khelladi, Insaf & Castellano, Sylvaine & Hobeika, Janine & Perano, Mirko & Rutambuka, David, 2022. "Customer knowledge hiding behavior in service multi-sided platforms," Journal of Business Research, Elsevier, vol. 140(C), pages 482-490.
    18. Xiong, Chang & Zheng, Leven J. & Germon, Rony & Susini, Jean-Paul & Chang, Victor, 2021. "Telling “white lies” within the entrepreneurial firm: How rationalized knowledge hiding between founder CEO and founder CTO influences new product development," Journal of Business Research, Elsevier, vol. 136(C), pages 431-439.
    19. Scuotto, Veronica & Nespoli, Chiara & Tran, Phuong Tra & Cappiello, Giuseppe, 2022. "An alternative way to predict knowledge hiding: The lens of transformational leadership," Journal of Business Research, Elsevier, vol. 140(C), pages 76-84.
    20. Ali Zulqarnain & Muhammad Wasif & Syed Amir Iqbal, 2022. "Developing a Quality 4.0 Implementation Framework and Evaluating the Maturity Levels of Industries in Developing Countries," Sustainability, MDPI, vol. 14(18), pages 1-22, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:15990-:d:1281087. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.