Developing Chatbots for Cyber Security: Assessing Threats through Sentiment Analysis on Social Media
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- Fellnhofer, Katharina, 2023. "Positivity and higher alertness levels facilitate discovery: Longitudinal sentiment analysis of emotions on Twitter," Technovation, Elsevier, vol. 122(C).
- Markus Blut & Cheng Wang & Nancy V. Wünderlich & Christian Brock, 2021. "Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI," Journal of the Academy of Marketing Science, Springer, vol. 49(4), pages 632-658, July.
- Sheehan, Ben & Jin, Hyun Seung & Gottlieb, Udo, 2020. "Customer service chatbots: Anthropomorphism and adoption," Journal of Business Research, Elsevier, vol. 115(C), pages 14-24.
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- S. M. F. D. Syed Mustapha & Edmund Evangelista & Farhi Marir, 2023. "Towards Designing a Knowledge Sharing System for Higher Learning Institutions in the UAE Based on the Social Feature Framework," Sustainability, MDPI, vol. 15(22), pages 1-23, November.
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Keywords
chatbot; cyber security; artificial intelligence; threats; vulnerability; data manipulation; social media;All these keywords.
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