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How Transformational Leaders Promote Employees’ Feedback-Seeking Behaviors: The Role of Intrinsic Motivation and Its Boundary Conditions

Author

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  • Jin Cheng

    (School of Management, Xiamen University, Xiamen 361005, China)

  • Kunlin Li

    (School of Management, Xiamen University, Xiamen 361005, China)

  • Ting Cao

    (School of Management, Xiamen University, Xiamen 361005, China)

Abstract

Feedback-seeking behavior is critical to employee self-change and self-improvement, which is conducive to the sustainable development of employees’ own knowledge and abilities. Drawing on self-determination theory, this study aims to examine the underlying psychological mechanism and the boundary conditions of the relationship between transformational leadership and employees’ feedback-seeking behavior. Data were collected from a large manufacturing firm in China, encompassing 415 employees, and subsequently analyzed employing SPSS 22.0 and SPSS PROCESS Macro. The results showed that employee intrinsic motivation mediated the relationship between transformational leadership and employees’ feedback-seeking behavior. In addition, the positive association between transformational leadership and intrinsic motivation was more pronounced when organizational virtuousness was high than when it was low. On the contrary, the positive link between transformational leadership and intrinsic motivation was stronger when job complexity was low than when it was high. Organizational virtuousness and job complexity further moderated the indirect effect of transformational leadership on feedback-seeking behavior through intrinsic motivation. Our findings offer a better understanding of employee feedback-seeking behavior by considering factors that may trigger and influence employees’ psychological motivation. In this way, this study contributes to the literature on self-determination theory and feedback-seeking behavior.

Suggested Citation

  • Jin Cheng & Kunlin Li & Ting Cao, 2023. "How Transformational Leaders Promote Employees’ Feedback-Seeking Behaviors: The Role of Intrinsic Motivation and Its Boundary Conditions," Sustainability, MDPI, vol. 15(22), pages 1-25, November.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:15713-:d:1275835
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    References listed on IDEAS

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    1. Levy, Paul E. & Albright, Michelle D. & Cawley, Brian D. & Williams, Jane R., 1995. "Situational and Individual Determinants of Feedback Seeking: A Closer Look at the Process," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(1), pages 23-37, April.
    2. Fong-Yi Lai & Hui-Chuan Tang & Szu-Chi Lu & Yu-Chin Lee & Cheng-Chen Lin, 2020. "Transformational Leadership and Job Performance: The Mediating Role of Work Engagement," SAGE Open, , vol. 10(1), pages 21582440198, January.
    3. Koveshnikov, Alexei & Ehrnrooth, Mats, 2018. "The Cross-Cultural Variation of the Effects of Transformational Leadership Behaviors on Followers’ Organizational Identification: The Case of Idealized Influence and Individualized Consideration in Finland and Russia," Management and Organization Review, Cambridge University Press, vol. 14(4), pages 747-779, December.
    4. Marcel Meyer, 2018. "The Evolution and Challenges of the Concept of Organizational Virtuousness in Positive Organizational Scholarship," Journal of Business Ethics, Springer, vol. 153(1), pages 245-264, November.
    5. Qian, Jing & Lin, Xiaosong & Chen, George Zhen-Xiong, 2012. "Authentic leadership and feedback-seeking behaviour: An examination of the cultural context of mediating processes in China," Journal of Management & Organization, Cambridge University Press, vol. 18(3), pages 286-299, May.
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    Cited by:

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    2. George Kofi Amoako & Ernest Kumi & Thomas Appiah & Kwame Simpe Ofori, 2024. "The effects of digital transformation, technological readiness, leadership support, and psychological contract on turnover intentions among healthcare professionals in Ghana: a mediated, moderated study," SN Business & Economics, Springer, vol. 4(12), pages 1-34, December.

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