IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i17p12866-d1225149.html
   My bibliography  Save this article

Sustainable Last-Mile Delivery Solution Evaluation in the Context of a Developing Country: A Novel OPA–Fuzzy MARCOS Approach

Author

Listed:
  • Chia-Nan Wang

    (Department of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 80778, Taiwan)

  • Yu-Chi Chung

    (Department of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 80778, Taiwan)

  • Fajar Dwi Wibowo

    (Department of Industrial Engineering and Management, National Kaohsiung University of Science and Technology, Kaohsiung 80778, Taiwan)

  • Thanh-Tuan Dang

    (Department of Logistics and Supply Chain Management, Hong Bang International University, Ho Chi Minh City 72320, Vietnam)

  • Ngoc-Ai-Thy Nguyen

    (Faculty of Business, FPT University, Ho Chi Minh City 70000, Vietnam)

Abstract

With the surge in e-commerce volumes during COVID-19, improving last-mile logistics is extremely challenging, specifically for developing economies, due to poor infrastructures, lack of stakeholders’ cooperation, and untapped resources. In the context of Vietnam, there are certain solutions that can bring more efficient and sustainable last-mile logistics. In this paper, to evaluate and rank these potentially sustainable last-mile solutions (LMSs), we propose a novel hybrid multiple attribute decision-making (MADM) model that combines the Ordinal Priority Approach (OPA) and fuzzy Measurement of Alternatives and Ranking according to the COmpromise Solution (fuzzy MARCOS). Twelve sustainability factors of technical, economic, social, and environmental aspects were determined through a literature review and experts’ opinions to employ the MADM approach. A case study evaluating five LMSs in Vietnam concerning their sustainable implementation is solved to exhibit the proposed framework’s applicability. From the OPA findings, “efficiency”, “costs of implementation and control”, “voice of customer”, “reliability”, and “flexibility” are the topmost criteria when considering a new LMS implementation in the context of Vietnam. Moreover, sensitivity analysis and comparative analysis were performed to test the robustness of the approach. The results illustrate that the applied methods reach consistent solution rankings, where LMS-03 (convenience store pickup), LMS-02 (parcel lockers), and LMS-01 (green vehicles) are the best solutions in Vietnam. The study holds novelty in evaluating last-mile initiatives for Vietnam by utilizing a unique approach in the form of two novel MADM techniques, thus providing significant insights for research and applications.

Suggested Citation

  • Chia-Nan Wang & Yu-Chi Chung & Fajar Dwi Wibowo & Thanh-Tuan Dang & Ngoc-Ai-Thy Nguyen, 2023. "Sustainable Last-Mile Delivery Solution Evaluation in the Context of a Developing Country: A Novel OPA–Fuzzy MARCOS Approach," Sustainability, MDPI, vol. 15(17), pages 1-25, August.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:17:p:12866-:d:1225149
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/17/12866/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/17/12866/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Miomir Stanković & Željko Stević & Dillip Kumar Das & Marko Subotić & Dragan Pamučar, 2020. "A New Fuzzy MARCOS Method for Road Traffic Risk Analysis," Mathematics, MDPI, vol. 8(3), pages 1-18, March.
    2. Rezaei, Jafar, 2015. "Best-worst multi-criteria decision-making method," Omega, Elsevier, vol. 53(C), pages 49-57.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dragan Lazarević & Đorđe Popović & Muhammed Yasin Çodur & Momčilo Dobrodolac, 2024. "Fuzzy Logic Approach for Evaluating Electromobility Alternatives in Last-Mile Delivery: Belgrade as a Case Study," Energies, MDPI, vol. 17(24), pages 1-45, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sarfaraz Hashemkhani Zolfani & Ramin Bazrafshan & Fatih Ecer & Çağlar Karamaşa, 2022. "The Suitability-Feasibility-Acceptability Strategy Integrated with Bayesian BWM-MARCOS Methods to Determine the Optimal Lithium Battery Plant Located in South America," Mathematics, MDPI, vol. 10(14), pages 1-18, July.
    2. Haseli, Gholamreza & Yaran Ögel, İlkin & Ecer, Fatih & Hajiaghaei-Keshteli, Mostafa, 2023. "Luxury in female technology (FemTech): Selection of smart jewelry for women through BCM-MARCOS group decision-making framework with fuzzy ZE-numbers," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    3. Muhammet Deveci & Raghunathan Krishankumar & Ilgin Gokasar & Rumeysa Tuna Deveci, 2023. "Prioritization of healthcare systems during pandemics using Cronbach’s measure based fuzzy WASPAS approach," Annals of Operations Research, Springer, vol. 328(1), pages 279-307, September.
    4. Pradip Kundu & Ömer Faruk Görçün & Chandra Prakash Garg & Hande Küçükönder & Mustafa Çanakçıoğlu, 2024. "Evaluation of public transportation systems for sustainable cities using an integrated fuzzy multi-criteria group decision-making model," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(11), pages 27655-27684, November.
    5. Mladen Krstić & Giulio Paolo Agnusdei & Pier Paolo Miglietta & Snežana Tadić & Violeta Roso, 2022. "Applicability of Industry 4.0 Technologies in the Reverse Logistics: A Circular Economy Approach Based on COmprehensive Distance Based RAnking (COBRA) Method," Sustainability, MDPI, vol. 14(9), pages 1-30, May.
    6. Yazdani, Morteza & Torkayesh, Ali Ebadi & Chatterjee, Prasenjit & Fallahpour, Alireza & Montero-Simo, Maria Jose & Araque-Padilla, Rafael A. & Wong, Kuan Yew, 2022. "A fuzzy group decision-making model to measure resiliency in a food supply chain: A case study in Spain," Socio-Economic Planning Sciences, Elsevier, vol. 82(PB).
    7. Morteza Yazdani & Dragan Pamucar & Prasenjit Chatterjee & Ali Ebadi Torkayesh, 2022. "“A multi-tier sustainable food supplier selection model under uncertainty”," Operations Management Research, Springer, vol. 15(1), pages 116-145, June.
    8. Bakioglu, Gozde, 2024. "Selection of sustainable transportation strategies for campuses using hybrid decision-making approach under picture fuzzy sets," Technological Forecasting and Social Change, Elsevier, vol. 206(C).
    9. Alptekin Ulutaş & Ayşe Topal & Dragan Pamučar & Željko Stević & Darjan Karabašević & Gabrijela Popović, 2022. "A New Integrated Multi-Criteria Decision-Making Model for Sustainable Supplier Selection Based on a Novel Grey WISP and Grey BWM Methods," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
    10. James J. H. Liou & Perry C. Y. Liu & Huai-Wei Lo, 2020. "A Failure Mode Assessment Model Based on Neutrosophic Logic for Switched-Mode Power Supply Risk Analysis," Mathematics, MDPI, vol. 8(12), pages 1-19, December.
    11. Halil Ibrahim Cicekdagi & Ertugrul Ayyildiz & Mehmet Cabir Akkoyunlu, 2023. "Enhancing search and rescue team performance: investigating factors behind social loafing," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 119(3), pages 1315-1340, December.
    12. Junnan Wu & Xin Liu & Dianqi Pan & Yichen Zhang & Jiquan Zhang & Kai Ke, 2023. "Research on Safety Evaluation of Municipal Sewage Treatment Plant Based on Improved Best-Worst Method and Fuzzy Comprehensive Method," Sustainability, MDPI, vol. 15(11), pages 1-15, May.
    13. Feng, Jianghong & Guo, Ping & Xu, Guangyi & Xu, Gangyan & Ning, Yu, 2024. "An integrated decision framework for resilient sustainable waste electric vehicle battery recycling transfer station site selection," Applied Energy, Elsevier, vol. 373(C).
    14. Zarei, Esmaeil & Khan, Faisal & Abbassi, Rouzbeh, 2021. "Importance of human reliability in process operation: A critical analysis," Reliability Engineering and System Safety, Elsevier, vol. 211(C).
    15. Paul, Ananna & Shukla, Nagesh & Trianni, Andrea, 2023. "Modelling supply chain sustainability challenges in the food processing sector amid the COVID-19 outbreak," Socio-Economic Planning Sciences, Elsevier, vol. 87(PA).
    16. Liang, Fuqi & Brunelli, Matteo & Rezaei, Jafar, 2020. "Consistency issues in the best worst method: Measurements and thresholds," Omega, Elsevier, vol. 96(C).
    17. Pushparenu Bhattacharjee & Syed Abou Iltaf Hussain & V. Dey & U. K. Mandal, 2023. "Failure mode and effects analysis for submersible pump component using proportionate risk assessment model: a case study in the power plant of Agartala," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(5), pages 1778-1798, October.
    18. Shefali Srivastava & Vernika Agarwal & Ashish Dwivedi & Anchal Patil & Surajit Bag & Cyril R. H. Foropon, 2025. "Contributing Factors for Building a Flexible Supply Chain in the Digital Age: Studying Their Impact on SDGs," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 141-161, March.
    19. Dilupa Nakandala & Yung Po Tsang & Henry Lau & Carman Ka Man Lee, 2022. "An Industrial Blockchain-Based Multi-Criteria Decision Framework for Global Freight Management in Agricultural Supply Chains," Mathematics, MDPI, vol. 10(19), pages 1-23, September.
    20. Martín-García, Jaime & Gómez-Limón, José A. & Arriaza, Manuel, 2024. "Conversion to organic farming: Does it change the economic and environmental performance of fruit farms?," Ecological Economics, Elsevier, vol. 220(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:17:p:12866-:d:1225149. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.