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Telework during COVID-19: Effects on the Work–Family Relationship and Well-Being in a Quasi-Field Experiment

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  • Maria José Chambel

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal)

  • Vânia Sofia Carvalho

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal)

  • Alda Santos

    (CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal)

Abstract

Due to the COVID-19 pandemic, organizations are forced to adopt teleworking. However, little is known about this work modality longitudinally. This study aims to clarify the impact of continuing to work on the organization’s premises and shifting to a telework situation on the work and family relationship and employees’ well-being. Using a sample of 435 bank employees with two waves, two groups were compared: (1) workers who continued to work on the organization’s premises (213), and (2) workers’ who had shifted to a telework situation (222). The first set of data were collected prior to the pandemic and the second approximately 10 months after its onset. The study found no statistically significant change to the work and family relationship (i.e., work–family conflict and work–family enrichment) as a result of a shift to telework. However, the shift to telework had a beneficial effect on work engagement, as opposed to remaining on the premises of the company. This study emphasizes the absence of effects on the work–family relationship resulting from the adoption of telework in response to COVID-19.

Suggested Citation

  • Maria José Chambel & Vânia Sofia Carvalho & Alda Santos, 2022. "Telework during COVID-19: Effects on the Work–Family Relationship and Well-Being in a Quasi-Field Experiment," Sustainability, MDPI, vol. 14(24), pages 1-16, December.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:16462-:d:997933
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    References listed on IDEAS

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